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Hotel UMass

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1 room 2 adults 0 children
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Hotel UMass
Hotel UMass
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446 Reviews from our TripAdvisor Community

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Showing 442: English reviews
Marblehead, Massachusetts
Reviewed 30 November 2016

Everything is always 1st class when you stay at Hotel UMass. The front desk is very helpful. The rooms are always clean. Anything that you need they will immediately get it for you. The continental breakfast is more than adequate. My wife and I only want to stay at Hotel UMass if it is available. The location is perfect too...

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Helpful?
Thank gerryornecpa
Baltimore, Maryland
Reviewed 10 November 2016

My biggest complaint is the AC system, where you can't really shut it off. One would think that after all of the remodeling this issue would be addressed. We stayed with a large group (occupied 26 rooms) and requested fridge and microwave to be placed in just 2 rooms. Were never told that this would not be available. Upon arrival,...

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Thank Nostalgia212
Amherst, MA
Reviewed 2 November 2016

I didn't stay at this hotel-- though it sure looks nice. I live in Amherst and thought it would be a nice place for my wife and me to spend an evening here-- just for a pleasant escape. I inquired about it on line and I've been hearing form tripadviser ever since. Tripadviser keeps asking me about my experience there--...

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Thank Jean-Pierre B
Washington DC, District of Columbia
Reviewed 31 October 2016

Hotel is in the middle of Umass campus. Service was excellent, the rooms are ok but nothing special. Clean and comfortable. Bathroom was fine. Not much in the way of amenities, no work out facility on premise and student dining facilities in the basement. No separate dining or bar for guests. Good location for Umass guests which we were not,...

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Thank Bill F
LaMarCook, General Manager at Hotel UMass, responded to this review

Dear Vauinvst, We appreciate your taking the time to leave us feedback. It is lovely that you had a pleasant stay at Hotel UMass. Vauinvst we strive to provide quality service and convenience for all of our guests with that being said, we will be addressing the concerns with our bedding and HVAC unit. Your comfort and satisfaction are extremely...

Boone, North Carolina
Reviewed 29 October 2016

Stayed here with my wife who was attending a conference on campus. Surprisingly quiet, considering that there is a student common area one floor below the lobby. That same area has a food court, which is nice if you need to grab a quick snack or light dinner. Friendly, helpful staff and decent breakfast. Complimentary cookies are a nice touch....

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Thank Christina M
Reviewed 29 October 2016 via mobile

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Thank Thomas Z
Brooklyn, New York
Reviewed 25 October 2016

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Thank Bert E
Boston, Massachusetts
Reviewed 16 October 2016

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Thank roulhack
Miami, Florida
Reviewed 12 October 2016

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Thank Sandy X
Reviewed 30 September 2016

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Thank DAVID A

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Rated the best hotel in Amherst, and seated in the center of the picturesque UMass Amherst campus, Hotel UMass blends a tranquil countryside escape with the bustling energy of campus life, making it your ideal destination when staying in the area. During your stay at Hotel UMass, you will have access to the distinctive cultural atmosphere of one of the nation’s top universities, while remaining only minutes to historic downtown Amherst, allowing you to discover the magic of the Pioneer Valley. The breathtaking views from your guestroom alone will allow you to appreciate the natural beauty of scenic New England.During your stay, you will enjoy first-class accommodations and exceptional service. We offer university guests, conference attendees, parents, students, local and corporate travelers and alumni an exceptional Hotel UMass experience. ... more   less 

Additional Information about Hotel UMass

Address: 1 Campus Center Way, University of Massachusetts, Amherst, MA 01003-9243 (Formerly Campus Center Hotel)
Region: United States > Massachusetts > Hampshire County > Amherst
Price Range: £109 - £199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel UMass 2.5*
Number of rooms: 116
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Also Known As:
Umass Hotel At The Campus Amherst
Campus Center Amherst
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Questions & Answers

Here's what travellers have asked, with answers from Hotel UMass staff and other travellers.
3 questions
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Wokingham, United Kingdom
over a year ago
over a year ago
over a year ago

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Questions? Get answers from Hotel UMass staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms near the elevators are noisy.”
gerryornecpa, 30 Nov 2016 | Read review
“Had room with queen bed and it was a bit small. Only a shower in the bathroom, no tub”
H8680JQbillf, 31 Oct 2016 | Read review
“High floors have great views of campus”
roulhack, 15 Oct 2016 | Read review
“None really. I was in a normal room. I would avoid rooms near the elevators. Ice machine is noisy and in the open quad.”
SCBulldog, 18 Aug 2016 | Read review
“We asked not to be near the elevator as others on tripadvisor said that would be noisy.”
spellboundmom, 16 Aug 2016 | Read review
5 of 5