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About
#8 of 12 hotels in Nantucket
Location
Cleanliness
Service
Value
Travellers' Choice
Affordable Nantucket. 100 room resort nestled among three landscaped acres just outside the hustle and bustle of downtown. Indoor and outdoor pools, lighted tennis courts and complimentary shuttle service to historic downtown and nearby Surfside beach. All rates include complete Mom's Breakfast. Great package plans. (Note: some services may be modified due to COVID 19 restrictions)
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Room & Suite (16)16
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Tennis court
Kids stay free
Parking
Wifi
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Poolside bar
Billiards
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Safe
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Seating area
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English
Location
Full view
340Reviews9Q+A68Room tips
Reviews
Traveller rating
- 160
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- 45
- 15
- 16
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Popular mentions
This Inn has several positives & some negatives comparable to many other Tripp’s c taken and places stayed.. POSITIVES: large room, nice lobby, friendly lobby staff & van drivers. Clean pool area, grab & go breakfast option, van to beach, comfy beds NEGATIVES: room was outdated and wallpaper in bathroom dirty, stains on chair, room card kept uncharging due to near cell but no one told us why until the day we left, same breakfast 2 days in a row, 3rd day new option but we were leaving for ferry too early to sit, van times don’t always work for dinner hours with kids but we used Uber, no info at check in regarding bike rentals etc.
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Date of stay: September 2020Trip type: Travelled with family
Helpful
Response from Scott Thomas, General Manager at Nantucket Inn
Responded 9 Sep 2020
Thank you Erica, we appreciate your comments both positive and constructive. I sounds like you enjoyed your visit overall but there are a few items that we need to address. And you can be certain that we will. Thank you. We look forward to welcoming you back to Nantucket.
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Hotel's Favourite
A great place to stay! Some reviews call this place outdated but to us it was rustic and very fitting for where you are staying (an ISLAND in MA, settled on in 1641!) The cottage we stayed in felt like one of the small cottages you see in Sconset. The entire place made as many accommodations as they could during COVID times. Being 3 miles outside of town was fine with several shuttles running back & forth. Plenty of parking for cars, mopeds and bicycles. To us the real 5 star rating has to go to the entire staff at The Nantucket Inn!! Everyone we had an interaction with was always charming and very eager to help in anyway they could! Our appreciation and thanks go out to all that work a The Inn!! Thank you for making this a place we will return to!!
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Date of stay: July 2020
Rooms
Location
Service
Room Tip: Stayed in the Quidnet Cottage
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1 Helpful vote
Helpful
Response from Scott Thomas, General Manager at Nantucket Inn
Responded 5 Aug 2020
Thank you John! This review really made our day. As you mention this is a season like no other and our staff is working overtime to make sure our guests are enjoying their visit - even while restrictions are in place. We are so glad you enjoyed the accommodation and the visit as a whole. And we look forward to welcoming you back soon! Thank you.
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In view of the pandemic conditions, it is only fair that hotels be given a break for missing amenities, but this review is based on factors apart from them. We are very experienced visitors to Nantucket. Usually we rent a house, but this year, due to other trips being canceled , we planned this trip too late to find anything good. We knew some of the limitations of hotel living for a two-week period, such as the inability to cook and the constant eating out and were prepared for that. This hotel requires two weeks’ notice to receive ANY refund at all, exactly the same amount of time that the Commonwealth of Massachusetts requires many out of state visitors to quarantine for two weeks unless you have received a negative result from a COVID-19 test taken within 72 hours of arrival in the state. This was a bit daunting, as we knew nothing about quarantine enforcement there, but we jumped through that hoop via online testing anyway. This new regulation was imposed by the governor exactly two weeks before our trip. We had to decide THAT DAY whether to chance it and potentially lose thousands of dollars or to obtain a refund from the hotel. We opted to go for it and it worked out ok. The hotel is located right across the street from the Nantucket Memorial Airport in the middle of the island, so you need transportation to go anywhere and nothing is within easy walking distance. Again, we knew this in advance and had rented a Jeep to go to the beaches and to town. The hotel provides an adequate shuttle service to town and back on an hourly basis. Most of the hotel amenities are not available, all purportedly due to COVID, including the bar and the indoor pool, but also room service. When that is combined with no microwave in the room, and no coffee pot, guests are limited to the breakfast provided in the main building to obtain ANY sort of food or drink. Without a car, this is a real handicap. The hotel breakfast is ok, with a very limited selection. The hot foods were not very tasty, so you learn which ones to avoid. The staff was also meh. Some were friendly, but again, under the COVID cover, it was mostly them giving, rather than taking, orders, where to stand, masks, etc. Nobody we met was upbeat or hospitable. The whole mask thing is quite arbitrary, as it is most places. For example, at the outdoor pool - small, but ok - one must wear a mask to enter the gate or speak to the man at the very limited concession stand, but not otherwise. There are 14 chairs for guests. Our airline changed our flight time for departure from 10 am to 4 pm while we there, leaving us with idle hours on our last day. Given that most of the rooms were empty and housekeeping was not busy, we requested to pay a fee for a much later checkout. The best they could offer was 1pm, and weren’t very nice about it. That said, because we are familiar with the island, its restaurants and its varied beaches AND had the foresight to rent a Jeep, which are in very short supply in August, we had a great vacation despite these obvious limitations. …
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Date of stay: August 2020Trip type: Travelled as a couple
Helpful
Response from Scott Thomas, General Manager at Nantucket Inn
Responded 24 Aug 2020
Dear David, Thank you for your review. We appreciate your comments. Your experience in renting a fully equipped home would put any hotel room at a distinct disadvantage. And local and state guidelines and restrictions have only exacerbated the differences. Outside of that, we would like to correct a common misconception that may be helpful to other readers. As we offer free shuttle services and the island does its best to discourage guests from bringing cars, the result is a large amount of free parking which often isn't used. Therefore guests make the assumption that the inn is not full. I can assure you that during your stay and at check-out, we were fully occupied and the housekeeping staff was quite busy trying to ready rooms for incoming guests. So while we would love to offer early check-in and late check-out, many times it just isn't possible. Thank you again.
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I’ve stayed 2 nights at this hotel and it’s in a terrible need of a makeover. The fake plastic flowers in the lobby and the outdated furniture and bad lighting make for a long visit. The women working the front desk had a horrible demeanor and doesn’t need to be working with people. I would discourage anyone from staying here
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Date of stay: July 2020Trip type: Travelled with family
Helpful
Response from Scott Thomas, General Manager at Nantucket Inn
Responded 2 Aug 2020
Thank you Jordan for your review. Of course design aesthetics are really an individual preference. The Nantucket Inn is a clean and affordable lodging option on Nantucket and we think the rooms are pleasing and functional. If one was looking for a trendy boutique experience, we would not be the first choice. Seeing that you and your party actually extended your original one night stay to two nights makes your comments even more surprising. Our staff generally receives high marks for friendly and helpful service, while this season has been a bit different for all of us, we do apologize if you found the staff less than accommodating. Thank you again.
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The hotel is across from the airport but it was fine. I was worried at first. The room was big. The beds were comfortable. The outside pool was small, but nice. There was a shuttle downtown, which is nice. The staff was friendly. We were allowed to check in early, which we greatly appreciated. The room was very clean, It was an easy bicycle ride from the ferry. We also rode our bikes easily to Surfside Beach, We will go back.
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Date of stay: July 2020
2 Helpful votes
Helpful
Response from Scott Thomas, General Manager at Nantucket Inn
Responded 27 Jul 2020
Thank you Cynthia. We appreciate your kind words. It has been an unusual summer season to say the least (we never thought we would be serving our guests from behind a mask!) But we happy that you enjoyed your visit. And look forward to your next stay. Thank you.
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Hoj17 asked a question Aug 2018
Shrewsbury, Massachusetts15 contributions12 helpful votes
Answer from ScottWThomas
Aug 2018 |
It depends on the ferry line. We pickup directly from all incoming Steamship Authority trips. For all other ferry lines, we ask that you make your way to the Visitor Services Center at 25 Federal Street. We pick up there at 15 minutes past each hour. Our shuttle vans are white with a blue logo. We look forward to your arrival.
Marina11375 asked a question Aug 2017
New York City, New York3 contributions1 helpful vote
Answer from ScottWThomas
Aug 2017 |
We assume you mean the Nantucket Airport. Our free shuttle will pick you up. Just give us a call once you claim your luggage. As you know, we are just across the street and can be there quite quickly. Safe travels.
Bahama06 asked a question Jul 2016
Boston, MA86 contributions35 helpful votes
Answer from ScottWThomas
Jul 2016 |
The hotel does not provide beach towels but do have a nice - and inexpensive - towel available for purchase. The larger beaches, like Surfside, do have concession stands that rent chairs and other supplies along with snacks and drinks.
Brant Point lighthouse is located just outside the historic downtown at the entrance to harbor. It is a 10 minute walk from the Visitor Center which is where our free shuttle drops off in town.
stephhhht asked a question Jul 2016
Meriden, Connecticut1 contribution
Answer from ScottWThomas
Jul 2016 |
Absolutely! You may store your luggage and use the free shuttle into town or use the hotel facilities. Our guaranteed check-in time is 4pm but most rooms are ready earlier.
salinaskonzoz asked a question Jun 2016
Oceanport, NJ26 contributions4 helpful votes
Answer from ScottWThomas
Jun 2016 |
The Nantucket Inn is approximately 2 1/2 miles from the historic downtown. However we do operate a free shuttle service to and from the downtown and to Surfside Beach.
12
John C wrote a tip Aug 2020
New Bedford, Massachusetts5 contributions1 helpful vote
"Stayed in the Quidnet Cottage"Read full review
lanicop wrote a tip Jul 2019
16 contributions2 helpful votes
"2nd floors have vaulted ceilings and were very cute"Read full review
ksbatl wrote a tip Jan 2019
Atlanta, Georgia76 contributions47 helpful votes
"The rooms all have outside entrances. There is not an elevator and you do carry your own bags."Read full review
Harriet M wrote a tip Oct 2018
Haddonfield, New Jersey113 contributions50 helpful votes
"If there were flights while I slept, I never heard them."Read full review
123456…14
PRICE RANGE
€217 - €429 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsNantucket
NUMBER OF ROOMS
100
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Claim Your Listing Frequently Asked Questions about Nantucket Inn
Which popular attractions are close to Nantucket Inn?
Nearby attractions include Whaling Museum (2.5 miles), Egan Maritime's Nantucket Shipwreck & Lifesaving Museum (2.5 miles), and Surfside Beach (1.7 miles).
What are some of the property amenities at Nantucket Inn?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Nantucket Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Nantucket Inn?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Nantucket Inn?
Conveniently located restaurants include Keepers Restaurant, Something Natural, and The Juice Bar Homemade Ice Cream.
Are there opportunities to exercise at Nantucket Inn?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Nantucket Inn have an airport shuttle?
Yes, Nantucket Inn offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Nantucket Inn?
Yes, dry cleaning and laundry service are offered to guests.
Does Nantucket Inn offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Nantucket Inn?
Many travellers enjoy visiting Oldest House (Jethro Coffin House) and Kitchen Garden (2.9 miles), Greater Light (2.6 miles), and Old Gaol (2.6 miles).