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All reviewscentral parkswimming pool and saunaextremely loud musiclocal stylenice poolgreat view of volcanobeautiful hotelinterior roomthe upper levelperfect locationlate at nightclean hotelthe main squareroom was largebreakfast buffetwonderful staytop floor
I stayed 4 nights at this cute little hotel. It’s located at an amazing spot in the very centre, a minute walk from the park. I stayed in room 15 which has a king size bed and a private balcony with a view on the...More
We enjoyed this lovely hotel on the last stop on our trip to Guatemala. Beautiful rooms and pool area. The staff was very helpful. The location was ideal, close to park, restaurants and local sites.
Wish we could have stayed longer!
The hotel and the rooms are nice. My wife and I got the Mountain View room and the only thing we didn’t like was the bathroom. It was really small and when flushing toilet the water pressure was super super slow.
Bathroom where toilet is...More
Response from mexicohicks1, Director General at Hotel Casa del ParqueResponded 7 April 2018
We appreciate your response. We are aware that our bathroom in some rooms are on the smaller side. We are looking into our options to fix this issue so that all of our guests stay comfortably. Please let us know in the future if you...More
This is a lovely hotel right off the main square. Has a pool, which is great. Right next door to a few bars so its nice to have that near if that interests you, but if you have issues with noise, request an interior room....More
The Hotel Casa del Parque is nice, good pool, nice rooms ( but the mattress in my room was terrible! room number 7). The wors thing about this small Hotel was the service, the front desk people are very rude! they don't even look at...More
1 Thank Friks2012
Response from mexicohicks1, Director de Relaciones con Clientes at Hotel Casa del ParqueResponded 12 March 2018
We appreciate the comments. We train all of our employees to be kind, attentive, and friendly. Our receptionists all have a mountain of work to accomplish each day, so sometimes they might be distracted by what they need to do. We will be sure to...More
Response from mexicohicks1 | Property representative |
In response to your question, we do have cable television in all of our rooms (and hotels) and we also have high speed Wi-Fi (just in case you want to watch your favorite programs on Netflix). Any other questions... More
In response to your question, we do have cable television in all of our rooms (and hotels) and we also have high speed Wi-Fi (just in case you want to watch your favorite programs on Netflix). Any other questions please don't hesitate in contacting us via TripAdvisor or email. Have a nice day.