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Casa Florencia Hotel

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Casa Florencia Hotel
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407 Reviews from our TripAdvisor Community

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Showing 358: English reviews
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Washington DC, District of Columbia
Reviewed 3 weeks ago

We stayed two nights at this hotel. We chose this hotel because we wanted a hotel that was clean, pretty and with safe parking included. It is located on a nice quiet area of Antigua. We will remember forever this hotel because of their excellent service. Susan the girl at the reception did a job above and beyond. She helped...

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1Thank Sofia M
Florencia/Antigua, General Manager at Casa Florencia Hotel, responded to this review

Dear Sofia, Thank you so much for the great review of Casa Florencia Hotel! We are thrilled to read that you and your fiancée had a memorable experience at our hotel and that you enjoyed the cleanliness, quietness and beauty of the hotel. Moreover, we are delighted to read that our team provided you with such excellent service. We related...

Reviewed 21 March 2017

I go to Guatemala annually and bring a group of volunteers. This is always the best experience and hotel that our volunteers comment about year after year. The hotel is extremely easy to work with. The owner is incredibly prompt with email and can be trusted with any request. The hotel staff prides themselves on cleanliness and go above and...

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1Thank fish473
Florencia/Antigua, Manager at Casa Florencia Hotel, responded to this review

Dear Doctor: Thank you for your loyalty to Casa Florencia Hotel over the years. We really appreciate you taking the time to write such a positive review. We are so glad to read that you and your teams have enjoyed our accommodations as well as our service. We aim to provide good experiences and we are thrilled that we have...

florida
Reviewed 17 March 2017

I stayed here the 1st week of January with my son and his family. We could only stay one night but I was very impressed with the staff and the cleanliness of the entire hotel. The previous month we stayed at a 5 star hotel, also in Antigua, and I felt more comfortable in this small boutique hotel than I...

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1Thank 1969buick
Florencia/Antigua, Manager at Casa Florencia Hotel, responded to this review

Dear guest: Thank you so much for your very kind comments about your January stay at Casa Florencia Hotel, Antigua Guatemala. It is great to read that you found our entire hotel to be very clean and that you were impressed with the staff. We are looking forward to welcoming you back soon! Respectfully, Casa Florencia Hotel

Reviewed 27 February 2017 via mobile

Booked rooms in this hotel for a large group. The owner was unbelievably accommodating, kind and helpful. The rooms were always clean with daily complimentary bottled water and reliable hot water. The location was perfect and close to the central sq and the hotel itself was always safe.

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1Thank Manar A
los angeles
Reviewed 6 January 2017 via mobile

I have been stating at casa Florencia at Xmas time for at least ten years now. The owners and staff are most cordial. The hotel is very clean and kept up. Only 7 blocks from the square with many shops and restaurants on the way. I strongly suggest it. Security is also Very good.

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1Thank kimlanita
Guatemala
Reviewed 19 December 2016 via mobile

I made my reservation with my credit card, when I wanted to pay with it, they told me at the front desk that they didn't take credit cards!!!! How isn't possible that you can make a reservation and then you have to pay in cash??? When we wanted to check out, it took us over an hour to go to...

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2Thank mariapalmieri12
Florencia/Antigua, General Manager at Casa Florencia Hotel, responded to this review

Dear Miss Palmieri, Thank you for taking the time to write about your recent stay at our hotel. We appreciate that you found Casa Florencia Hotel to be fine. Regarding the inconvenience you refer to with the method of payment, according to our records, they showed that you made your reservation through Booking.com. If they requested a card number, the...

Reviewed 23 November 2016 via mobile

This place was great, very very clean. The staff was very friendly and helpful in suggesting places to eat and shop. I usually don't write reviews but I had to for this hotel because I pick my stays with what other people say on thier reviews.

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Thank Chris T
Reviewed 22 November 2016 via mobile

Very clean hotel with great staff. The upper rooms have a great view of the volcanoes and mountains. The staff was ready to help with any request. The walking tour of Antigua with Ligia was amazing. We learned and saw so much.

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Thank Ryan M
Reviewed 15 November 2016 via mobile

Great small hotel nice rooms good location wonderful staff very clean beds large and high quality nice bathroom rooms are good size but not large WiFi coffee or tea in the morning nice little breakfast spot next door

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Thank J N
Highland Park, New Jersey
Reviewed 6 August 2016

This is a "botique" hotel - old, charming, with a lot of nice touches. Like most historic hotels in Antigua built before modern plumbing & Holiday Inn dimensions, the owners have been challenged to make everything comvenient to Today's 1st World Travelers. They have done an admirable job. Everything was meticulously prepared. Free wifi. But best of all is the...

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2Thank Freezedry

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Situated seven blocks north of the Central Plaza, our hotel is within short walking distance to coffee shops, restaurants, handicraft markets and archeological sites of interest. Our first floor rooms open to a serene verdant garden, while second story rooms provide panoramic views of three distant volcanoes. Free parking subject to availability. ... more   less 

Additional Information about Casa Florencia Hotel

Address: 7a. Av. Norte # 100, Antigua 03001, Guatemala
Region: Guatemala > Sacatepequez Department > Antigua
Price Range: £36 - £54 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Casa Florencia Hotel 2*
Number of rooms: 10
Reservation Options:
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Also Known As:
Hotel Casa Florencia
Casa Florencia Antigua Guatemala
Hotel Style:
#4 Business Hotel in Antigua
#8 Romantic Hotel in Antigua
#15 Family Hotel in Antigua
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Questions & Answers

Here's what travellers have asked, with answers from Casa Florencia Hotel staff and other travellers.
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Questions? Get answers from Casa Florencia Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor”
Sogui, 1 May 2017 | Read review
“2nd floor rooms have a beautiful view in the morning of the volcano!!!”
fish473, 21 Mar 2017 | Read review
“2nd floor rooms have a good view of the mountains that surround Antigua.”
1969buick, 17 Mar 2017 | Read review
“Great view from 2d floor corridor”
Freezedry, 6 Aug 2016 | Read review
“Second floor if you want to walk out and see the volcano although I was on the first floor and was fine.”
mtlbaltdan, 29 Jul 2016 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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