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Frapolli

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#11 of 78 Hotels in Odessa
Certificate of Excellence
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1 room 2 adults 0 children
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Frapolli
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144 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Odessa, Ukraine
Reviewed 21 April 2013

I didn't stay at the hotel but I did go eat with some friends. It is a very good place to eat, the atmosphere was nice, and the service was excellent. They had no problem speaking english and the waitress was very friendly. I will have dinner here again especially since its open 24 hours a day.

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Helpful?
Thank PowerJS
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review

Dear Sir, On behalf of our restaurant team I would like to thank you for your nice review. We try to do our best to provide services in complex to make perfect staying. We would be very glad to welcome you and your friends in our hotel and in our restaurant at any time. Kind Regards, Customer Service Manager Yana

Copenhagen, Denmark
Reviewed 10 March 2013

A very nice hotel in the very heart of Odessa. Good size rooms with a nice shower/toilet. Every thing clean and tidy. Very friendly staff and all able to communicate on a very high level of English. Good booking and reservation service and also a possibility to arrange for shuttle service to the airport. A bit pricey but worth it....

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1Thank lhi1964
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review

Dear Sir, thank you very much for your wonderful review. We are very glad to learn that you enjoyed your stay at our hotel and received pleasant impressions. It is very important for us to know our guests opinion, because it's the key for improving. Now we have an option of choosing bed type, so when you make the reservation...

New York City, New York
Reviewed 3 March 2013

ok arrived in the evening and was greeted by a doorman who helped me with luggage, not always usual for odessa hotels...front desk staff was friendly, and spoke excellent english...found my room , it was quite large, and appointed in typical ukranain style..not very stylish, nevertheless it was commfortable and the bed was fine,,i hsd nice view of the main...

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1Thank andrewshka1121
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review

Dear Mr. Andrew, thank you so much for your great review. It was a pleasure to read so warm and kind words about us. We promise to share your compliments with our front desk team, such attitude is natural when communicating with such good clients. We hope you will visit us soon next time. Kind Regards, Customer Service Manager Yana

forestdale
Reviewed 1 February 2013

staff was helpful and spoke good Engish, room was spaceous and clean. Toiletries, wifi, safe, complimentary bottled water all added to the comfort. Has a lift which is great since I am lazy. Breakfast was good. Location is excellent. Only thing was I could not work out how to get consistent water temperature in the shower and the pressure was...

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Helpful?
Thank qldbilly
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review

Dear Sir, thank you very much for your nice review, we really appreciate your good words. We apologize for inconveniences with water, it was small technical problem, we do not have such problems as usual because we have an autonomous water system. We would be happy to meet you again and prove that everything is perfect. Warm Regards, Customer Service...

Dunstable, England, United Kingdom
Reviewed 21 January 2013

Everyone complains about the cost of hotels in Ukraine but like in any country and you get what you pay for. The accomodation at the Frapolli is a very good standard by Ukraine levels and comparable with many UK mid-range hotels, being spacious, modern, very clean, and comfortable. My friends were very impressed with the bathrooms :) That said it...

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Thank David G
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review

Dear Mr. Gyngell, On behalf of our hotel team I would like to thank you for taking your time in writing your great review. It was a big pleasure to read so warm and kind words about us, we really appreciate it. It is an honor for us to have you as our regular quest. We can promise you to...

Moscow, Russia
Reviewed 29 November 2012

I love it. Very good location. We stayed there only for one night,but really enjoyed it. They offer 10% discount for their fish restaurant and irish pub nearby,it's quite pleasant. Nice people are there,thank's to everybody.

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Thank Matvei O
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review

Dear Sir, thank you very much for posting your nice review. Your opinion and kind words are the best motivation for us, we promise to keep up work of high level of service. Next time when you visit us again we would be glad to offer you discount card for Wax Museum and our excursion buro. Hope to see you...

Copenhagen
Reviewed 2 August 2012

I stayed in poly-lux room (facing the street with a balcony), way too big for 1 person. It had a big entrance, working table, even a stacionary PC! Mini fridge was there, TV etc. The room was SPOTLESS clean. My standards are normally high, I kept searching for dust, but couldn't find it - it was the nicest surprise! The...

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2Thank agneg
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review

Dear Sir, thank you very much for posting your nice review. It was a pleasure to have you as a guest in our hotel. Your kind words is the best reward for us and satisfied customer is the best motivation in our work. We hope to meet you soon again in our hotel. Warm Regards, Customer Service Manager Yana

Newcastle upon Tyne, United Kingdom
Reviewed 7 July 2012

The hotel could not be in a better location to explore what the city has to offer. Its in a tree lined street with a French feel to it with pavement cafes and bars and is just around the corner from the magnificent opera house. The ambience is a mix of Italian with a hint of French. Rooms are a...

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Thank Jubits8
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review

Dear Guest, Thank you very much for your detailed and very useful review. We really appreciate all the comments of our guests as they help us to improve . So please allow us to replay step by step. As for tea or coffee making facilities, you can always get it ordering them in our restaurant, and waiter will bring it...

Memphis,TN
Reviewed 24 April 2012

This property was great. Good condition and wonderful location. The staff was EXCELLENT! The included breakfast was outstanding. As an obivious American the staff made me feel at home and took very good care of me. I will not stay in any other hotel on my return visits. They have earned my business and recommendation.

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Helpful?
Thank IvyCole
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review

Dear Mr. IvyCole, Thank you for your kind review. We really apreciate your warm words. Satisfied customer is the most important award for us. Thank you and see you soon again at our hotel! Kindest Regards, Customer Service Manager Yana

Istanbul,Beykoz
Reviewed 16 April 2012

This hotel was chosen by our business contacts in Ukraine and we stayed just one night in April 2012 in Frapolli. I must say that the location was really very good.The hotel is on a nice street where you can find some nice shop's, cafe's and restaurants. I can advice the steakhouse restaurant 4 min. walking distance to the hotel....

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Helpful?
Thank DrumMan49
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review

Dear Sir, Thank you very much for your kind review. We are happy to inform you that there were a lot of changes and renovations in our hotel from your last visit. We hope that visiting us next time you consider our hotel as the perfect choice for business trip. Our hotel is not in modern style but in classical...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Frapolli Hotel is located in the very center of Odessa. It provides 27 rooms, including 15 rooms with balconies opening on famous Deribasovskaya street. Each room is air-conditioned and equipped with a computer connected to Internet, a telephone, satellite TV, a minibar, a safe deposit box, towels, bath essentials, bathrobes, and slippers. Restaurant, lobby area, rooms and veranda of the hotel are covered by Wi-Fi Internet access. At the hotel restaurant you are welcome to taste gourmet foods made of seafood! ... more   less 

Additional Information about Frapolli

Address: Deribasovskaya St., 13, Odessa 65026, Ukraine
Region: Ukraine > Odessa Oblast > Odessa
Price Range: £31 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Frapolli 4*
Number of rooms: 27
Reservation Options:
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Hotel Style:
#4 Romantic Hotel in Odessa
#7 Business Hotel in Odessa
#10 Luxury Hotel in Odessa
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Questions & Answers

Questions? Get answers from Frapolli staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High up, overlooking the street”
 of 5 bubbles vmilman, 17 Jul 2016 | Read review
“Go elsewhere if you want to feel welcome”
 of 5 bubbles remkor_13, 27 Jun 2016 | Read review
“There was a little bit of street noise, but it really was nice having the balcony on Deribasovskaya St.”
 of 5 bubbles platypustheking, 10 Sep 2015 | Read review
“We have stayed in Standard Double and Suite if you like a little more space choose the suite but both types of rooms are very comfortable and well appointed”
 of 5 bubbles GrahamJones1959, 7 Jan 2015 | Read review
“Superior rooms more spacious”
 of 5 bubbles GrahamJones1959, 22 Sep 2014 | Read review
5 of 5