Great long time staff , clean nice rooms ,great location across from the sea garden , i have bee coming here for about 12 years ,staff helpful if needed , wait staff very helpful with breakfast , easy quick check in and out , I Will be returning again would not want to stay anywhere else .
I had a lovely week in the Modus, it is not my first time to stay there nor will it be my last. The location is fabulous, right beside all the action but yet far enough away from the thoroughfare to be quiet. Right beside the Black Sea, it is perfect for a morning run through the sea garden. Insofar as the location is very good, the real X factor of the modus is the staff, they are wonderfully friendly and accommodating. Nothing is too big a deal. The staff are always the same which I take to mean that it is a nice place to work. Great hotel, great staff, lovey clean rooms, top marks.
Very good business hotel. Rooms are nice and elegant. Just small problems in the room temperature control. The gym is minimal but there is a good area to run or walk around the hotel. They have a very professional drive for any transfer, even very long transfers to Sofia or closer distances at a very reasonable price. Large selection at breakfast
One of the highlights is that Elena upgraded our room without any additional charge! The room itself is modern, sleek and most importantly spotless. The service was excellent Also, they serve a delicious breakfast, especially croissants. Overall, this is a go-to hotel when visiting Varna!
I would call it the best hotel of Varna especially in three areas: - food (included breakfast) AND dinner The quality of the cold entrees and beef is extraordinary 👍 Fresh made cappuccino & juices 😋 - service orientation, professionalism and friendliness hardly to find in Bulgarian hotels, especially if you are sick of ALL-inclusive hotels &their food & service 😀 - you could not have a better location in the top city center of Varna! Will be my Hotel every time again in Varna Best Christoph
We booked the hotel for a workshop of several days and can say that the rooms were very good and the workshop room was functional. The staff was very accommodating, friendly and professional from the reception to the restaurant.
I chose the hotel for its location - right near the beautiful park and minutes away from the beach. The hotel is very modern, rooms are generous and nicely decorated. There was not much a view from my room, as it was facing the main road with quite intense traffic. Noise was not very disturbing. Breakfast was very tasty and the bistro on the ground floor quite stylish. Parking is a bit of an issue - I parked in the tiny underground parking, which is extremely narrow, including the access. Staff are very friendly. All in all, very good experience
Highly disappointed. I visited the hotel because of a business trip. First we were informed that there are no spots for us on the parking which was included in the price, therefore we had to pay for the parking outside and walk to the hotel while raining during both days. We didn’t receive a compensation under any form, not even the hotel paying for the parking. On top of that there was a forgotten perfume at the room which simply disappeared and no one has found it. They claimed that there was no perfume at the room which leads to the thought the housekeepers are stealing from the guests items. Not only that but I was advised that I had to lock the perfume at the safe which no one showed me, as there wasn’t a person to guide the guests to their room. This way the perfume wouldn’t have disappeared they claimed. I was promised I will get a call from a manager which 6th say now is missing. I highly recommend to avoid on any cost. As a bonus, I attach the beautiful view of my room. Ivan Stoev…
The hotel is fine. Good position, with large and well appointed rooms, facilities and a breakfast that I think, covers all the requirements . Is a boutique hotel after all. But most off all I had noted polite, efficient and discreet service.
The hotel is Super clean,it is very modern and the staff very polite.It based at the area of the down town of Varna city and it is easy to go to the stores and to go for a walk at the beach.I will stay there and for the next time