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About
#31 of 71 hotels in Varna
Location
Cleanliness
Service
Value
Joya Park Complex 4 - star resort is located in Golden Sands Resort and consists of residential and hotel. Welcome guests since 2006, offering excellent facilities and great amenities for a pleasant holiday. The "Joya Park" is situated 450-550 meters from the beach and 150 meters from the bus station for Varna and Albena. Near the complex are located - the ancient Aladja Monastery, horse riding, marina port, Aqua Park. The complex consists of six floors, has two elevators, swimming pool, children pool, playground for children with swings and slide. Restaurant, lobby bar and pool bar. Available are 50 rooms, 15 apartments one bedroom and 3 apartments two bedroom. Facilities: telephone, cable TV, mini-bar, internet access, sitting area, private bathroom with bath or shower, hairdryer, balcony with sea view, park or pool. Multi functional outdoor playground with lighting - tennis courts with professional green flooring, table tennis, billiards, darts. You can take advantage of - sauna, steam bath, recreation hall, gym.
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Property amenities
Paid private parking on-site
Outdoor pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Billiards
Babysitting
Children's playground
Parking
Pool / beach towels
Sauna
Restaurant
Poolside bar
Darts
Table tennis
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Meeting rooms
Spa
Salon
Steam room
BBQ facilities
Baggage storage
Non-smoking hotel
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Room service
Safe
Kitchenette
Minibar
Cable / satellite TV
Flatscreen TV
Bath / shower
Oven
Refrigerator
Stovetop
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Bulgarian
Location
Full view
78Somewhat walkable
Grade: 78 out of 100
40Restaurantswithin 0.75 miles
13Attractionswithin 0.75 miles
23Reviews3Q+A1Room tip
Reviews
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Our inclusive family was bad from start. Arrived early hours and asked for water and little milk for our morning beverage and was told no ⁹shop next door opens at 7am, just aswell no kettle in our kitchen. Took shoes of to go to bed then went to bathroom and had to wash my feet before getting into bed floors so dirty. Room had old tissues under bed, they change our room after not believing photos and witnessing what they saw. Only herbal tea. No lemonade or coke allinclusive. No pool side food including icecream only between 3-4 which was cucumber rolls and icecream. No bottle water only from pump. Allinclusive alcohol was Vodka, scotch, white rum, martini and lager but as I said pay for mixers coke lemonade. Bar closes at 10pm. The pool was nice but have to pay for pool towels which was advertised as free pool towels. Pool opens a 9am but closes at 5pm which is still a hot time of day and want to take the most of the sun so back to our room to sit in the only thing that I can say was good was the aircon. Food not good, managed to survive on salad and fruit. Would not recommend this hotel to anyone. Only rated 1 for the pool.…
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Date of stay: August 2019Trip type: Travelled with family
Helpful
Response from Петя Бъчварова, Marketing at Joya Park Complex
Responded 1 week ago
Dear, Debslady12, Thank you very much for bringing up your Joya Park Complex experience to our attention. Please accept our most sincere apologies for the unsatisfactory experience and we are very sorry that we were not able to come up to your expectations. Please rest assured that we are constantly working on enhancing the guest experience at and do take learning points from each and every comment received. Kind regards,
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Hotel setting away from hustle & bustle of the town, so perfect for families or couples who don’t want to experience the party scene of Golden Sands. Approx 10 mins to beach, walking down hill. Room ok, cleaned everyday with fresh towels. Pool is probably the best aspect of this hotel, it is kept clean and quite spacious. You have to pay 2 Lv for “mattress” for sun lounger around pool area. Food is okay but not catered for people with special dietary requirements.There is always salads and mediocre hot food, always different everyday though. Variety of cold and hot drinks also and bread available. Would stay again if in area.
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Date of stay: July 2018Trip type: Travelled with family
Helpful
Response from Петя Бъчварова, Marketing at Joya Park Complex
Responded 1 week ago
Dear, Noah C, Thank you for your honest feedback, which is much appreciated! We hope you will remember all the great memories from your stay in Bulgaria and Golden Sands. Your comments about the hotel facilities and services are highly appreciated. I really hope you enjoyed our hotel and you will come back again. Kind Regards
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Great hotel for its price. Hotel itself is not massive therefore no struggle to find a table for breakfast or sun lounge by the pool. Goes quiet in the evening, which is great if you are not there to party every night. staff is great! ever so friendly and doing their best to help. One thing to get used to, is that you don't get "over nice", they all very normal. it may look like poor customer service, but this is Bulgaria :) overall the food was good, most of it was "home made" type of dishes, not a lot of choice, but you wouldn't go hungry.a lot of places for children to play, without leaving hotel. I had a 4 year old with me, it was handy to be able to keep an eye on her whilst sunbathing, as the play ground is right by the pool. Must point out that cocktails are sooooo strong! you could easily make 3 by the amount of spirits they use for one cocktail. definitely no tightness on this :) overall a good 4*…
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Date of stay: September 2017Trip type: Travelled with family
Location
Cleanliness
Service
Helpful
Response from Петя Бъчварова, Marketing at Joya Park Complex
Responded 1 week ago
Dear, Zenia M, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We look forward to welcoming you back then. Kind Regards,
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+1
A nice hotel but a few negatives to go with it. We stayed at the end of the season and so the last few days the staff where packing things up I.e sun beds, umbrellas, table and chairs even cutlery! When the table and chairs where packed guests had limited space where to sit, food became bland and limited. Soft drinks where mostly fizzy, water, coffee, tea, orange or sour cherry. The room itself was a good size and cleaned every day. A lot of storage space, but needs more hangers on the wardrobes. I had to change my towel every day as I seem to get the ones with stains/dried food on. Bit of a walk to the beach specially when the paths are not flat.
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Date of stay: September 2017Trip type: Travelled as a couple
Helpful
Response from Петя Бъчварова, Marketing at Joya Park Complex
Responded yesterday
Dear, Valued Guest, Thank you for taking the time to share your opinion about Joya Park Hotel. Your comments are highly appreciated. We have taken the necessary learning points! The hotel's senior management certainly will consider all your recommendations of improvements and staff training. Looking forward to the pleasure of welcoming you back under our roof, on your next trip to Bulgaria! Kind Regards
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The hotel is not a 4* hotel. The beach is far and you have to claim a lot of stairs. The room is not bad, food is acceptable. Overall I won't come back here. The pool is good but they don't offer beach towels....again a 4* hotel should have all this services included.
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Date of stay: August 2017
Helpful
Response from Петя Бъчварова, Marketing at Joya Park Complex
Responded 1 week ago
Dear, IoanaBomboana, Thank you very much for bringing up your Joya Park Complex feedback to our attention. Please rest assured that we are constantly working on enhancing the guest experience and do take learning points from each and every comment received. Kind regards,
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PRICE RANGE
US$38 - US$95 (Based on Average Rates for a Standard Room)
LOCATION
BulgariaVarna ProvinceVarna
NUMBER OF ROOMS
68
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Claim Your Listing Frequently Asked Questions about Joya Park Complex
Which popular attractions are close to Joya Park Complex?
Nearby attractions include Hotel International Casino (0.3 miles), Mojito Beach Bar (0.5 miles), and Aquapolis (0.5 miles).
What are some of the property amenities at Joya Park Complex?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Joya Park Complex?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Joya Park Complex?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Joya Park Complex?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Joya Park Complex?
Conveniently located restaurants include Steak House Krivata Lipa, Staria Dab, and Parmy Bar&Grill.
Are there opportunities to exercise at Joya Park Complex?
Yes, guests have access to a fitness centre, an outdoor pool, and a sauna during their stay.
Does Joya Park Complex have an airport shuttle?
Yes, Joya Park Complex offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Joya Park Complex?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Joya Park Complex?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Joya Park Complex offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.