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Helnan Palestine Hotel

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Traveller (451)
Room & Suite (358)
Dining (91)
Ratings and reviews
  • Excellent44%
  • Very good34%
  • Average14%
  • Poor4%
  • Terrible4%
Travellers talk about
“royal palace”(10 reviews)
“open sea”(4 reviews)
“private beach”(25 reviews)
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What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
Poolside Bar
Fitness centre
Concierge
Spa
Wheelchair access
5 Star Hotel
The Hotel is The civic & social center of Alexandria, known for its commitment to excellence in service & hospitality,The hotel is a five star deluxe hotel, situated in a unique location and embracing the Mediterranean and providing harmonious scenery. The vast magnificent gifts of...
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Location and contact
Montazah Garden Palace, Alexandria 21599, Egypt
Name/address in local language
31.9 miles to Borg El Arab International Airport
22 restaurants are within a 1 mile radius
View nearby attractions and restaurants
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Reviews (440)
Filter reviews
365 results
Traveller rating
152
130
53
13
17
Traveller type
Time of year
LanguageEnglish
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152
130
53
13
17
Show reviews that mention
All reviewsroyal palaceopen seaprivate beachold palacegarden viewhotel is locatedmediterranean seanice viewsea waterswimming poolopen buffetfree internetfood qualityamazing locationvisit alexandriarooms are cleanbreakfast buffet
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1 - 5 of 365 reviews
Reviewed 6 days ago via mobile

It is not our first time at this great place and definitely will not be the last one. Every time we experience the hospitality and warmness of all the staff working there. Special thanks to the general manager Mr. Tamer who is ready to help...More

Thank Hoda E
Reviewed 1 week ago via mobile

It’s a royal palace Loved my stay there the staff was very nice and helpful Restaurant food was amazing never disappointed me preferred eating in the hotel instead of out . Best this is private beach with an amazing view .

Thank Moses M
Reviewed 3 weeks ago via mobile

Best location best service The staff is very friendly and they are there before you call them But some rooms need maintenance especially those with bad smells and mildew The pool is relatively small as their beach

Thank waelfareed
Reviewed 4 weeks ago

Football fans, you won't be disappointed since the rooms have cable sports channels (i'm a Liverpool fan and enjoyed the games in my resting times in the room). the rooms are clean, quite, and have loads of toiletries, the view of the Mediterranean sea is...More

Thank AliFMAE
Reviewed 4 weeks ago via mobile

Perfect location, friendly staff , rooms are spacious, clean and very well maintained with such an outstanding ocean view. Animation team were really nice , friendly and funny. Everything was great :) The only negative thing is people expecting tips for every service they offer!

Thank Rania B
View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Children Activities (Kid / Family Friendly)
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$225 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Alexandria
#5 Spa Hotel in Alexandria
#5 Luxury Hotel in Alexandria
#7 Business Hotel in Alexandria
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$225 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Alexandria
#5 Spa Hotel in Alexandria
#5 Luxury Hotel in Alexandria
#7 Business Hotel in Alexandria
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (451)
Room & Suite (358)
Dining (91)
Pool & Beach (46)
Amenities (46)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Ahmed S
3 July 2018|
AnswerShow all 10 answers
Response from waelfareed | Reviewed this property |
You can rent a cabana for max 4 persons for 4000 EGP. The cabana has twin beds and a decent bathroom and shower. Package includes a courtesy fruit basket.
0
Votes
Reda O
19 December 2016|
AnswerShow all 4 answers
Response from Reda O |
it is done I was in other hotel couldnot call because I came from Europe so for what we have this application!!!!
0
Votes
nijma
29 August 2016|
AnswerShow all 4 answers
Response from Ahmedalimohamed | Property representative |
The beach use costs 500 LE per adult all inclusive, where you enjoy a credit of 200 Le per adult for the food and non-alcoholic beverages
0
Votes
Room Tips
"choose the rooms in first floor as it contains a separate good veranda"
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"Try to book something in the first 3 to 4 stories... and avoid booking in Ramadan"
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"High floor"
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"Mine overlooked the sea, but overlooking the park would be nice too."
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