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Occidental Sousse Marhaba

2011 Boulevard 14 Janvier, Sousse 4031 Tunisia
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Traveller (3690)
360
Panoramas (21)
Room & Suite (329)

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About

#7 of 38 hotels in Sousse
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Archery
Books, DVDs, music for children
Secured parking
Wifi
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Outdoor dining area
Snack bar
Vending machine
Poolside bar
Tennis court
Aerobics
Billiards
Darts
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Waterslide
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Free airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Massage
Neck massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Private balcony
Safe
Refrigerator
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / wardrobe
Bottled water
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Ocean View
Languages Spoken
English, French, Russian, Arabic and 1 more

Location

2011 Boulevard 14 Janvier, Sousse 4031 Tunisia
Occidental Sousse Marhaba
2927Reviews371Q+A100Room tips

Reviews
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Nav D wrote a review Yesterday
2 contributions
Overall experience was good. Hotel is clean and is staff fantastic especially Animation team, couple of bars staff, cleaner and the room lady. The lady doing omelette is the morning she's very nice and does cracking omelette! Animation team. 1. Heidi very professional and very friendly and kind 2. Malek hardworking chap, very kind and always happy to advice . Always professional. 3. Pikachu- not his real name but I think he only started this week. I think he is great guy, very friendly, professional and I have to say he is extremely good with kids. He is an excellent addition to the hotel. 4. 2 new starters cant actually remember their name they were very kind and helpful as well. Bar staff. Bar staff nice staff, one member particularly stands out but I cant remember his name usually works in the day. Always serve with a smile. Drinks not to the standard of 4 stars. Very disappointed. Glasses they serve the drink not appropriate and brings the standard lower. Cocktails..I wouldn't call this cocktails . Poorly executed. Main Dining Food overall good but a bit bland for me and cold salads the best. Pastry excellent. Hot drink ..with no tea spoon and use wooden stick it's no no. Absolutely not fit for purpose. Waiter staff. Only one gentleman I find him very good again cant remember his name. Short guy in his 50th . Very attentive and helpful. The young waiter I find them less attentive, give more attention to female guest in general. I have to ask for a glass of wine or try to catch their attention. Which didn't sit well with me Reception staff. Being very helpful and kind through and through . Overall ok but I'll expect the hotel to make some changes I mentioned above as this coming from a lot guests.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Anyone approach you on the street saying he knows from the hotel or wor k there, stay away!! Ask...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Phil76 wrote a review Feb 2024
Alcester, United Kingdom25 contributions4 helpful votes
Lovely hotel to stay in. We had a nice sea view from our room. The only problem was one of the lifts wasn’t working so had to walk from one end of the building to the other where our room was. Meant that especially on check in and check out we had to wheel suit cases up and down steps The hotel was clean and the food was good. Anything that needed replenishing was and the staff where attentive The entertainment (Animation) team did a good job keeping the youngsters engaged. Although being a pro entertainer myself I just wanted to get in there and sort out the dodgy microphone they had, it was very muffled and I would have maybe had another speaker. Just found the entertainment being in the foyer area a little strange but then again I doubt there’s any other room to do it in. The private beach was nice and clean. The spa was lovely (we had a nice massage and steam in there). I only used gym once even though at home I go everyday as I found the equipment and bit old and needs replacing,
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel- cmanager, Owner at Occidental Sousse Marhaba
Responded 2 days ago
Dear Phillie, Thank you for your review. We apologize for the inconvenience caused by the lift not being operational, which led to some discomfort during your visit. We continuously strive to maintain all our facilities in perfect condition and regret any temporary setbacks. We appreciate your feedback on the gym equipment and will consider it while making future improvements. We are thrilled to learn that you enjoyed the sea view from your room and found the hotel to be clean with good quality food and attentive staff. It's also great to hear that our entertainment team was able to keep the youngsters engaged and that you had a pleasant experience at our private beach and spa. We hope we may have the pleasure of welcoming you back on another occasion. With our best wishes, Safa Essouaid Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Uli H wrote a review Feb 2024
16 contributions3 helpful votes
Perfect stay in Sousse!!! Great location, attentive and helpful service, delicious food, spacious and very clean rooms and a warm but not intrusive entertainment crew. Tonight we have a special cocktail-event, the crowd is really exited.
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Occidental Sousse Marhaba
Responded 2 days ago
Dear guest, Thank you very much for your kind feedback. We're thrilled to hear that our location met your expectations and that our service was attentive and helpful. It's wonderful to know that you enjoyed the culinary offerings and found the rooms spacious and immaculate. Your kind words regarding our entertainment team are greatly appreciated, and we're glad they added warmth to your stay without being overbearing. We hope the special cocktail event was as exciting for you as it was for the rest of our guests! We look forward to welcoming you back for another memorable experience. Best wishes, Safa Essouaid Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Julie H wrote a review Feb 2024
1 contribution
First time ever in this hotel.free real mcoy Alcohol very big bonus hash the head barman is the best.as all staff we love this place.suns out and Lot off heat the beach is lovely. Rooms cleaned every day Lways something to eat many choices.xxx
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Occidental Sousse Marhaba
Responded 2 days ago
Dear Julie, Thank you for your positive feedback. We're thrilled to hear that Hash, our head barman, made a memorable impression and that you appreciated the dedication of our entire team. It's wonderful to know the beach, our daily housekeeping, and the variety of dining options added to the enjoyment of your stay. We take pride in offering a wide selection of beverages .Our goal is to ensure every guest has a pleasant and comfortable experience, and it seems we were successful during your visit. We look forward to welcoming you back on a future occasion. Best regards, Safa Essouaid Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Traveler57916400147 wrote a review Feb 2024
1 contribution
+1
Fabulous hotel staff really friendly can’t do enough for you. Entertainment team are excellent food is good always something nice cooked in front of you deserts are gorgeous. Rooms always cleaned. All inclusive drinks are great even do cocktails big shout out to all the bar staff always come to your table with drinks so dont even need to leave your seat.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Occidental Sousse Marhaba
Responded 2 days ago
Dear Guest, Thank you for taking the time to review your stay. We're delighted to hear that our staff's friendliness and the dedication of our entertainment team contributed to a fantastic holiday for you. Your compliments on the varied and appetizing food options, particularly the desserts prepared right before your eyes, are greatly appreciated. It's also wonderful to know that the cleanliness of the rooms and the all-inclusive drinks, including cocktails, added to the enjoyment of your stay. Our team's commitment to service, ensuring that refreshments are brought directly to your table, is something we take pride in. We look forward to welcoming you back on a future occasion. Best wishes, Safa Essouaid Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paur W wrote a review Feb 2024
1 contribution
Rooms are very comfortable , staff are very friendly with their guests and the food is reasonable always something to eat for adults and children ,, tv with YouTube and Netflix for the kids is a bonus in the rooms ,, entertainment is good and the drinks menu is ok if you like a drink 😊
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Occidental Sousse Marhaba
Responded 2 days ago
Dear Guest, Thank you for taking the time to review your stay. We're thrilled to hear that our bar staff made such a positive impression and that your accommodations were comfortable. It's also great to know that our team's friendliness added to your stay and that the variety in our dining options catered well to both adults and children. The inclusion of modern amenities such as YouTube and Netflix has been appreciated by many families, and we're glad it enhanced your room experience. Your commendation of the entertainment and the drinks menu is much appreciated; we aim to provide a diverse and enjoyable experience for all our guests. We look forward to welcoming you back on a future occasion. Best wishes, Safa Essouaid Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jif'sTravels wrote a review Feb 2024
4 contributions
Lovely stay at the Occidental Merhaba Sousse. Very hospitable and friendly staff. A special shout out to Walid (Rep.for Easyjet), waiters Hamdi and Hosseim and the animation team, especially Cheheb (pron. Sheheb). I will have fond memories from my trip.
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: Don't wait for the lift to go down on floor 2 as currently (Feb 2024) not working, If any...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Occidental Sousse Marhaba
Responded 2 days ago
Dear Guest, Thank you for taking the time to review your stay. We're thrilled to hear that you found our staff hospitable and friendly, and we appreciate your special mentions of Walid, Hamdi, Houssem, and the animation team, particularly Chiheb. It's always encouraging to know that our team's efforts have helped create fond memories for our guests. Your acknowledgment of the exceptional service provided by our team members reflects the dedication we have to offering a welcoming and enjoyable environment for all our guests. Rest assured, we will pass on your kind words to the individuals mentioned. We look forward to welcoming you back on a future occasion. Best wishes, Safa Essouaid Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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792parveena wrote a review Feb 2024
Halifax, United Kingdom4 contributions
Very friendly staff, especially the animation staff who kept us well busy! The activities were well organised and fun! I would return here as the whole vibe was positive. A good indoor heated pool! Would recommend for families to come here.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Occidental Sousse Marhaba
Responded 2 days ago
Dear Parveena, Thank you for your positive feedback. We're delighted to hear that our animation staff brought joy to your stay and that the organized activities added to the fun! It's wonderful to know that the indoor pool met your expectations and contributed to a positive experience. We appreciate your recommendation for families and are thrilled you're considering a return visit. We look forward to welcoming you back on a future occasion. Best regards, Safa Essouaid Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jo Marshall wrote a review Feb 2024
1 contribution
After reading mixed reviews on Google, we were slightly apprehensive about staying at the Occidental Marhaba Sousse. I'm pleased to say that most of the bad reviews were misleading. The Hotel is wonderful. It is impeccably clean. The reception areas, lobby and bars are continually being cleaned and the floor polished. The gardens are beautifully kept and the pool area is very well maintained. The restaurant offers a vast choice of all types of food. There is always freshly cooked meat, fish and vegetables including an area where the chef cooks the day's specials whilst you wait. It also offers soups, a salad/cheese counter, pizza & pasta bar, traditional Tunisian cuisine and numerous other food stations. As for the deserts, the choice is immense. The bar staff are exceptionally friendly and attentive - especially the man that runs the pool bar. The 'animation' team work extremely hard ensuring that everyone is happy and enjoying their holiday. They are very friendly and make your stay really enjoyable with activities during the day & entertainment every evening. The only slight negative we had was our room. We booked a 'garden view' room, but we were allocated one on the ground floor and the view comprised of the restaurant roof and some artificial grass!! The decor was also a little tired and could do with make over. Saying that, it was very clean and we really only used the room for sleeping and showering. We would definitely recommend the hotel and are looking to return next year.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Occidental Sousse Marhaba
Responded 2 days ago
Dear guest, We appreciate that you took the time to share your experience with us. We regret to hear that your room's view and decor did not meet your expectations. We are continuously working on enhancing our guest experience and your feedback is invaluable. We are thrilled, however, that our cleanliness standards, well-maintained gardens and pool area, as well as the vast choice of food offerings in our restaurant, contributed positively to your stay. It's also heartening to know that our bar staff's friendliness and the animation team's dedication made your holiday enjoyable. We are pleased to see you appreciate the value and location of our hotel, and that our service met your expectations. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Safa Essouaid Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mcl2002-1 wrote a review Feb 2024
England, United Kingdom5 contributions2 helpful votes
Visited Occidental for a week, the staff and animation were amazing. Chiheb, Hedi, & Maliq were very friendly and helpful and made it very fun with entertainment especially in the evenings, they would go out their way to make sure everyone was okay. There was selection of food at breakfast, lunch, & dinner. The pool indoors was very clean and good to use this time of year.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Occidental Sousse Marhaba
Responded 5 days ago
Dear Guest, Thank you for taking the time to review your stay. We're delighted to hear that our animation team, particularly Chiheb, Hedi, & Malik, provided excellent entertainment and made your stay enjoyable. It's wonderful to know that the cleanliness of our indoor pool met your expectations and that you appreciated the variety of food available at our meals. We're committed to offering a comfortable and fun environment for all our guests and it's heartening to receive such positive feedback. We look forward to welcoming you back in the future, Best regards, Safa Essouaid Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£50 - £70 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Marhaba
LOCATION
TunisiaSousse GovernorateSousse
NUMBER OF ROOMS
240
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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OCCIDENTAL SOUSSE MARHABA - Updated 2024 Reviews (Tunisia)

Frequently Asked Questions about Occidental Sousse Marhaba
Which popular attractions are close to Occidental Sousse Marhaba?
Nearby attractions include Seville Center (0.3 miles), Igloo Ice Bar (0.3 miles), and Megastore Gifts (0.2 miles).
What are some of the property amenities at Occidental Sousse Marhaba?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Occidental Sousse Marhaba?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Occidental Sousse Marhaba?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Occidental Sousse Marhaba?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Occidental Sousse Marhaba?
Conveniently located restaurants include Farmers Steakhouse, Zio Angelo, and Parad'ice Sousse.
Are there opportunities to exercise at Occidental Sousse Marhaba?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Occidental Sousse Marhaba have an airport shuttle?
Yes, Occidental Sousse Marhaba offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Occidental Sousse Marhaba have airport transportation?
Yes, Occidental Sousse Marhaba offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Occidental Sousse Marhaba?
Yes, dry cleaning and laundry service are offered to guests.
Does Occidental Sousse Marhaba offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.