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I actually didn't select this hotel myself, since my travel agent booked it for me. But I can really see how it's #1 in Tripadvisor. The rooms have such great character - huge rooms with high ceilings and exposed wood beams, double doors that lock...More
We just spent 5 nights at Le Bel Air. What more could you ask for at this price:
-pick up at airport
-lovely room with wide screen TV and A/C (we had a queen plus 2 singles beds in our room)...More
We had a family birthday surprise get together at Le Bel Air and were delighted that the staff were able to keep it a secret and even produce a birthday cake and flowers when our son arrived. The staff were very helpful and we enjoyed...More
We had an incredible 6 nights at Le Bel Air last week. It is a beautifully located resort, nestled among trees overlooking the Nham Khan River (that connects to the Mekong). I couldn't get enough of looking down at the river many times a day,...More
To be honest - I don't know where you saw the "five" maybe it has to do with an older comment. Me and my wife have been over a long time frequent customers there, also brought our guests to stay. We'd a longer break we... More
To be honest - I don't know where you saw the "five" maybe it has to do with an older comment. Me and my wife have been over a long time frequent customers there, also brought our guests to stay. We'd a longer break we didn't visit the Hotel and so we've been really surprised about all the more negative changes. There have been more personal things we haven't been happy with - f. e. most of the staff we'd known and felt good with had left - as far we heard they're involved in building up a new Resort on the other side of the Mekhong. There have been other - temporary aspects - such like the different construction areas. But there have been also smaller and bigger things we didn't like anymore. Former owners invested a lot of work in the car of plants and pathes in the garden - which had been gone completly. Entering a room there always have been fresh flowers and some fruit - so there was a Gerbera changed into a musty straw flower after our four days stay - don't ask how the bananas looked like.
Other things have been more important - so the door of the shower cabin where some small, easy to change plastic parts had been broken and nobody took care - same like musty corners in the bathroom. What really made me feel sad have been the conditions of the buildings - where roof tiles had been broken - the straw at the REstaurant Pavillion was partly gone etc.. Maybe they have been on the way to change all this - everything might have been planned to become renovated - but they charged us a relatively high price even it was "off-season" - so you might imagine why we haven't been such happy about what was offered to us while staying.