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Sofitel Luang Prabang Hotel

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Traveller (634)
Room & Suite (184)
Pool & Beach (60)
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Overview
  • Excellent78%
  • Very good17%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“hotel de la paix”(74 reviews)
“private garden”(42 reviews)
“pool villa”(20 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (698)
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427
99
13
8
5
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All reviewshotel de la paixprivate gardenpool villagovernor's residencechef johncooking classoutdoor bathtubheritage suitein townmain pooltuk tukcooking coursesister propertycooking schoollarge poolnagas restaurantbeautiful hotel
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1 - 5 of 552 reviews
Reviewed 1 week ago via mobile

I did a lot of research before booking and I’m so glad I chose to stay in the Sofitel Luang after exploring 6 days in the city! Staff and service are excellent, the welcome you get when you arrive is superb and inviting. I have...More

1  Thank NADEEM U
Response from SofitelLuangPrabang, Manager at Sofitel Luang Prabang HotelResponded 1 week ago

Dear NADEEM U, Bonjour sabaidee. Thank you for taking time reviewing us on the TripAdvisor. What a lovely review. I am glad to hear that you had a wonderful time with us and that our staff manage to service you well. Well noted on breakfast...More

Reviewed 2 weeks ago

Excellent hotel! From checking in, you feel like a valued guest....we had the Governor’s résidence room which was amazing....lot of space, well furnished, tub in the garden if you wish....everything! The restaurant is also very good. The garden is well appointed and the look of...More

Thank Andre1410a
Response from SofitelLuangPrabang, Manager at Sofitel Luang Prabang HotelResponded 2 weeks ago

Dear Andre1410a, Bonjour sabaidee! Thank you for taking time reviewing us on the TripAdvisor. We are extremely delighted that you found our service luxury and comforting. The team will take this feedback as the mean to keep improving our standard and service. Thank you once...More

Reviewed 2 weeks ago

Family trip with 1 kid. Sofitel was the best choice we made for the accommodation as well as tour activities. Beautiful and historic colonial mansion. so serene and quite at night. we slept so well with the comfortable bed and the pillow. there was indoor...More

Thank InyaK
Response from SofitelLuangPrabang, Manager at Sofitel Luang Prabang HotelResponded 2 weeks ago

Dear InyaK, Thank you for reviewing us on the TripAdvisor. We are delighted to hear that you enjoy your stay with us and that you had a beautiful family holiday. Rafael will be delighted to receive such as praise. Kevin and Sophie will also be...More

Reviewed 2 weeks ago via mobile

From the moment we arrived we were welcomed by Raphael & his very friendly team. The wow factor hit us as we walked from reception through the lush gardens, past the pool to our garden suite. It didn't end there as we entered the 19th...More

Thank Phil C
Response from SofitelLuangPrabang, Manager at Sofitel Luang Prabang HotelResponded 2 weeks ago

Dear Phil C, Thank you for taking time reviewing us. Raphael and his team will be delighted to hear that they managed to serve you well and that you enjoy your time here with us. Chef John will also be delight to hear that you...More

Reviewed 2 weeks ago via mobile

Everything about my experience was exceptional. The arrival experience is fantastic, as one relishes the incredible art collection. This is somehow then matched by the incredible gardens and central beautiful courtyard with pool and pond. I love my gorgeous Suite. All associates were attentive and...More

Thank eksrinaiban
Response from SofitelLuangPrabang, Manager at Sofitel Luang Prabang HotelResponded 2 weeks ago

Dear eksrinaiban, Thank you for taking time reviewing us on the TripAdvisor. We are delighted to hear that you had a "beautiful and peaceful" stay with us. Thank you once again for your comment and feedback. Best, Mooyen & team

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Free Parking
Pool
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Meeting Rooms
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Pool
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$212 - US$385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Luang Prabang
#3 Luxury Hotel in Luang Prabang
#3 Business Hotel in Luang Prabang
#6 Family Hotel in Luang Prabang
#13 Romantic Hotel in Luang Prabang
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$212 - US$385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Luang Prabang
#3 Luxury Hotel in Luang Prabang
#3 Business Hotel in Luang Prabang
#6 Family Hotel in Luang Prabang
#13 Romantic Hotel in Luang Prabang
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (634)
Room & Suite (184)
Pool & Beach (60)
Dining (28)
Amenities (19)
Restaurants and Bars (PRE-RENOVATION) (11)
Family and Play Areas (1)
Questions & Answers
Ask a question
MIke2902
3 February 2018|
Answer
Response from the_fat_pig | Property representative |
Thank you very much for the feedback Mr. Thongsa will be delighted to hear such praises. Best Mooyen & Team
0
Votes
Sarah W
28 January 2018|
AnswerShow all 7 answers
Response from the_fat_pig | Property representative |
Dear Sarah W, Please contact me at H9669-GM1 @ sofitel. com we will get back to you as soon as possible. I do apologies for the inconvenient you had experience. Best regard, Mooyen
0
Votes
Lubes
9 July 2017|
AnswerShow all 4 answers
Response from SofitelLuangPrabang | Property representative |
Hi David R, Sabaidee from Sofitel Luang Prabang! Actually, we do have both in the rooms; plus extra adaptors if needed. Thanks and best regards! Sofitel Luang Prabang
0
Votes
Room Tips
"Governor’s residence suite is amazing!"
Read review
"Garden suit near the pool is good location for kids"
Read review
"Corner suites are large and sunny"
Read review
"All rooms face interior court - so all are great."
Read review
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