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Elaf Jeddah Hotel

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#10 of 147 Hotels in Jeddah
Certificate of Excellence
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Elaf Jeddah Hotel
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107 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Muscat Governorate, Oman
Reviewed 1 week ago

I visited this hotel a year ago and the hotel has changed to worse unfortunately. Room furniture are out dated and are crying for renovation. Internet is very slow. There is work going on next building with the noise till 11pm and back early morning at 6 am. The advantage hotel has is it is connected to a red sea...

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Helpful?
Thank Mahir161
ElafJeddahHotel, General Manager at Elaf Jeddah Hotel, responded to this review

Dear Mr. Mahir, Thank you very much for your valuable feedback. We sincerely apologize for the inconvenience caused during your stay. Please be rest assured of our commitment to provide you with best of services at all times. We look forward to welcoming you in not too distant future. Best regards, Hussain Rauff General Manager email: hussainr@elafhotels.com

Reviewed 1 week ago via mobile

Hotel is v well built Its right inside red sea mall giving access to one of the most popular shopping malls in Jeddah Breakfast is good but nothing v lavish given the price they are charging Rooms are c comfortable although the restrooms are small and conjusted Hotel policies are weird... They ask for scanned copy of credit card front...

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Helpful?
1Thank Amna S
ElafJeddahHotel, General Manager at Elaf Jeddah Hotel, responded to this review

Dear Ms Amna, Thank you very much for your valuable feed back. We sincerely apologize for the inconvenience caused. Please be rest assured of our commitment to provide you with best of services at all times. We look forward to welcoming you in not too distant future. Best Regards, Hussain Rauff General Manager

Manama, Bahrain
Reviewed 3 weeks ago

I've stayed in this hotel twice in less than a month due to frequent business trips to Jeddah. Location is excellent with an exit directly to the Red Sea Mall. Suitable for families but not for business. The rooms are very average with no sound proof at all. My first visit I was upgraded to a suite on the 6th...

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Helpful?
Thank mohammedaryan
ElafJeddahHotel, General Manager at Elaf Jeddah Hotel, responded to this review

Dear Mr. Mohammedaryan, Thank you very much for your valuable feed back. We sincerely apologize for the inconvenience caused during your stay. Please be rest assured of our commitment to provide you with best of services at all times. We look forward to welcoming you in not too distant future. Best regards, HUSSAIN RAUFF General Manager

London, United Kingdom
Reviewed 19 October 2016

In addition to the amazing and practical location, Elaf Jeddah has a very friendly and helpful employees from Reception to events to bellmen It is always good to be greeted on arrival by Zahirul Islam,who does his best to help out in any situation .

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Helpful?
2Thank Noura Z
ElafJeddahHotel, General Manager at Elaf Jeddah Hotel, responded to this review

Dear Ms Noura, Thank you very much for your valuable feedback. In deed it was a pleasure serving you. We are glad to know that, our associate Mr. Zahirul Islam has met with your expectation by providing exceptional service. The management will duly appreciate his efforts. We look forward to welcoming you at Elaf Jeddah Hotel- Red Sea Mall in...

Vancouver, Canada
Reviewed 22 September 2016

I have just completed a 7 day/night business trip to Jeddah and stayed at the Elaf Hotel throughout. My experience was nothing short of pleasurable, and I was very pleased with the service, food and facilities, all of which I took full advantage of. The gym is fantastic! Large, clean, and with a good variety of excellent and well maintained...

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Helpful?
1Thank jeffgreig66
ElafJeddahHotel, General Manager at Elaf Jeddah Hotel, responded to this review

Dear Mr. Greig, Thank you very much for your valuable feedback. Indeed it was a pleasure serving you. Please be rest assured of our commitment to provide you with best of services at all times. We look forward to welcoming you in not too distant future. best regards, Hussain Rauff-GM email:hussainr@elafhotels.com

Reviewed 21 September 2016 via mobile

The hotel was very good. There was a guy called mohammed Thaslin who was absolutely brilliant and deserves am award for been an helpful and happy employee. He was always welcoming and pleased to see me and nothing was too much trouble

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Helpful?
1Thank Steve H
ElafJeddahHotel, General Manager at Elaf Jeddah Hotel, responded to this review

Dear Guest, Thank you very much for your valuable feedback. Indeed it was a pleasure serving you. We have noted your appreciation on our associate and we assure that Mohammed Thaslin will be rewarded for his out standing services and positive attitude.Please be rest assured of our commitment to provide you with best of services at all times. We look...

Riyadh
Reviewed 17 August 2016 via mobile

It was my first time to stay in this hotel.. First i have received a call one day prior to my arrival asking me about my arrival time and warning me that there check in time at 3pm !!! When arrived the receptionist told me the breakfast is for 1 person only (my 12 y old was accompanying me) !!...

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Helpful?
2Thank Edan1
ElafJeddahHotel, General Manager at Elaf Jeddah Hotel, responded to this review

Dear Mr. Abdurrahman, Thank you very much for your valuable feedback. We sincerely apologize for the follow up call given by our guest relation to find out your preferences and your arrival time to ensure you will have a smooth check in. In the process of your reservation through the online website, it does mention breakfast child policy and which...

Reviewed 4 August 2016 via mobile

The hotel is so pricy staff is totally unfriendly I have to pay half nigh for extra 2 hours delay in check out as I was stuck in a meeting out side of the hotel no one called me form the hotel they just apply the charges, I asked to see the manager and waited for 2 hours, I have...

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Helpful?
1Thank Hi R
ElafJeddahHotel, General Manager at Elaf Jeddah Hotel, responded to this review

Dear Guest, Thank you very much for your valuable feed back. We sincerely apologize for the inconvenience caused during your stay. Please be rest assured of our commitment to provide you with best of services at all times. We look forward to welcoming you again at Elaf Jeddah Hotel Red Sea mall in not too distant future. Best Regards, HUSSAIN...

Reviewed 4 July 2016 via mobile

First of all I had to call the hotel around 5 times to get the booking done then paid a very high price to be surprised with super low quality room .. I'm so disappointed with the hotel and the stay even though I came because of many recommendations.

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Helpful?
1Thank Ako A
ElafJeddahHotel, General Manager at Elaf Jeddah Hotel, responded to this review

Dear Mr. Ako, Thank you very much for your valuable feedback. We sincerely apologize for the inconvenience caused. For sure we will get in touch with you to know more about your dissatisfaction. In the meantime, please be rest assured of our commitment to provide you with best of services at all times and we look forward to welcoming you...

Reviewed 30 June 2016 via mobile

Arrived late at night from Jeddah airport to find that our reservation for two rooms were cancelled because our travel agent made a mistake. The hotel was full due to Umra season in the last ten days of the holy month of Ramadan. Reception staff and duty manager were very apologetic, although they were not responsible for our situation, and...

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Helpful?
Thank AliMouhanna
ElafJeddahHotel, General Manager at Elaf Jeddah Hotel, responded to this review

Dear Mr. Mouhanna, Thank you very much for your valuable feedback. Indeed it was a pleasure serving you. Please be rest assured of our commitment to provide you with best of services at all times. We look forward to welcoming you in not too distant future. best regards, Hussain Rauff-GM email:hussainr@elafhotels.com

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Babysitting

Additional Information about Elaf Jeddah Hotel

Address: Red Sea Mall | P.O Box 52774, Jeddah 21573, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Jeddah
Price Range: £166 - £201 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Elaf Jeddah Hotel 5*
Number of rooms: 154
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Jeddah
#8 Business Hotel in Jeddah
#9 Luxury Hotel in Jeddah
#12 Best Value Hotel in Jeddah
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Questions & Answers

Here's what travellers have asked, with answers from Elaf Jeddah Hotel staff and other travellers.
1 question
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Manama, Bahrain
over a year ago

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Questions? Get answers from Elaf Jeddah Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the rooms facing the mall if you want a quiet sleep”
 of 5 bubbles mohammedaryan, 13 Nov 2016 | Read review
“Stay away from sea view rooms”
 of 5 bubbles Omarmohammed76, 11 May 2016 | Read review
“Superior Room”
 of 5 bubbles mustafaa299, 20 Feb 2016 | Read review
“Views of the Red Sea. Direct Access to the Red Sea Mall”
 of 5 bubbles 892hkf, 16 Feb 2016 | Read review
“sea view rooms are fantastic, do not miss it..”
 of 5 bubbles susanaU3838IC, 29 Jan 2016 | Read review
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