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Pullman Al Hamra Hotel

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Traveller (157)
Room & Suite (89)
Dining (16)
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Overview
  • Excellent8%
  • Very good19%
  • Average31%
  • Poor22%
  • Terrible20%
Travellers talk about
“pool view”(3 reviews)
“small problem”(2 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (290)
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20
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66
46
53
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All reviewspool viewsmall problemrestaurant stafffitness centerunder renovationthe ground floorcomfortable hotelroom was spaciousperfumesupermarketfountain
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61 - 65 of 230 reviews
Reviewed 8 June 2015

I'm a platinum member of the Accor club so I know the quality standards of the Pullman hotels very well. The hotel was nice and the structure (lobby, room, restaurant) was in line with a 5 stars hotel. But let me say that the service...More

1  Thank Maxconti
Response from Hicham E, Executive Assistant Manager at Pullman Al Hamra HotelResponded 26 July 2015

CIAO Dear Maxconti, Thank you for taking the time to tell us about your experience at the Pullman Jeddah Alhamra. I would like to apologize for the shortfalls in the standard of service you received on this occasion. I was sorry to learn of the...More

Reviewed 8 June 2015

- non smoking rooms have ashtrays and smell terrible. - after room change, exact the same. - the drain of the bath tub was deliberately closed and the taps not working. - hairs everywhere - left the hotel after two nights for another.More

Review collected in partnership with Novotel Hotels
Thank ikkedikke
Response from Hicham E, Executive Assistant Manager at Pullman Al Hamra HotelResponded 26 July 2015

Dear ikkedikke Thank you for taking the time to tell us about your experience at the Pullman Jeddah Alhamra. I would like to apologize for the shortfalls in the standard of service you received on this occasion. Your feedback on the condition of the room...More

Reviewed 6 June 2015

Overall the hotel is well presented (make sure you ask for one of the refurbished rooms) the location is good and the outside area around the pool is clean and comfortable. Unfortunately the check in staff are very unhelpful and seemingly not interested. When I...More

Thank ISJOC
Response from Hicham E, Executive Assistant Manager at Pullman Al Hamra HotelResponded 26 July 2015

Dear ISJOC, we very much appreciate your comments regarding your stay at the Pullman Jeddah Alhamra. We also appreciate that the delay in checking in to your room was not acceptable and I can Assure you that this situation is not at all typical of...More

Reviewed 31 May 2015

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Review collected in partnership with Accorhotels.com
Response from Hicham E, Executive Assistant Manager at Pullman Al Hamra HotelResponded 27 July 2015

More

Reviewed 31 May 2015

I stayed in the hotel for 6 night in a business trip .. honestly i am shocked, the hotel belongs to well-known brand .. but it is very old .. old furniture .. broken bathroom.. my phone was not working .. noisy .. accordingly, i...More

Thank Mohannad F
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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Shuttle Bus Service
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Spa
Hot Tub
Details
Price range
US$109 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 On the Beach Hotel in Jeddah
#56 Luxury Hotel in Jeddah
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 On the Beach Hotel in Jeddah
#56 Luxury Hotel in Jeddah
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (157)
Room & Suite (89)
Dining (16)
Pool & Beach (6)
Questions & Answers
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Room Tips
"As above, until the refurbishment is finished, ask for one of the upgraded rooms."
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"Lovely Hotel Lobby and Cafe, Falasteen's Best Hotel, Renovated Rooms are just WOW, Brunch is loaded with..."
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"Lower floors are better."
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"ask for a quiet room"
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