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Sheraton Jeddah Hotel

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Sheraton Jeddah Hotel
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213 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Washington DC, District of Columbia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

The main entrance and lobby are very nice, the outdoor area around the pool is nice as well. While my room was spacious and incredibly beautiful, it was very dated. There was quite a lot of mold in the bathrooms, and my balcony door did not work properly. The Red Sea view was beautiful. Note that there is currently construction... More 

Helpful?
Thank TheGlobeTrotter12
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago via mobile

I have stayed at Shreaton many times but this time I was upgraded to the main building. Let mention the only good part first which is the breakfast restaurant which is decent with courteous staff. However, the hotel in general but especially the rooms are very tired. AC was noisy and thermostat didn't function. The TV wasn't clear and very... More 

Helpful?
Thank Kailash N

Travellers are raving about these Jeddah hotels

Dubai, United Arab Emirates
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 October 2016

Once again I have decided to stay in a hotel I know is terrible and some ways and okay in others. The people working in the hotel are excellent and try and offer a product with good intention but have no quantity product to offer. Incident 1: Early morning shower turned on water in stand up shower and the water... More 

Helpful?
Thank CeeBee210
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Ceebee210, Thank you for posting your review on our TripAdvisor page and for your acknowledgment that our prime asset the associates are excellent. First and foremost please accept my apologies for the unfortunate shower incident. As I was out of station I was informed that on the day when this happened, when you came back from your daily meetings,... More 

Morpeth, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 September 2016

Hotel is very run down especially in the rear of the hotel near the pool - in dire need of a massive CapEx spend but unlikely to happen as it appears to be a cash cow benefiting from Sheraton brand name. There are better options at this price point in Jeddah. Not the usual Sheraton standard at all. On the... More 

Helpful?
Thank BorderRiever_10
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear BorderRiever_10, Thank you very much for posting a review on our TripAdvisor page. I am sorry to read that you did not fully enjoy your stay and am glad that you enjoyed our food and gym. We are working with our owners on a full renovation plan of both the hotel and the garden area as we are all... More 

Jeddah, Saudi Arabia
Level Contributor
80 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 September 2016

The best location on the corniche and the setup of this hotel is so unique It's a quiet big hotel is space but the rooms numbers are limited Have one of the best Chinese restaurant in town and I. Ramadan the best if tar and sohour buffet Service and staff are really great

Helpful?
Thank Marwan69
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Marwan69, Thank you very much for posting a review on our TripAdvisor page. I appreciate your endorsement of our location, hotel layout, brand, associates and food and beverage offer and am very pleased that we have been able to provide you with a true Sheraton experience. We all look forward to welcome you back very soon. Best regards Francois... More 

Manchester, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 September 2016

We arrived in Jeddah in the Evening, after booking in, was taken outside to the Room. the Room was very spacious & a King Size bed awaited me after the flights from Manchester, it was a welcome sight, The Hotel was clean and fresh, the staff were helpful and friendly. The restaurant was great with a variety of foot, on... More 

Helpful?
Thank BigSte1298
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear BigSte1298, Thank you very much for posting your recent experience at Sheraton Jeddah on our TripAdvisor page. I am delighted to read that you had a true Sheraton Experience and that you truly enjoyed your stay. We look forward to your next visit and hope that you will have the time to explore the red sea. Best regards Francois... More 

Level Contributor
79 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 August 2016 via mobile

Clean hotel. Price is fine. Service is very good. Parking is good. The food is not bad. This hotel is owned by a very good business Saudi family who also owns a them park. I don't think that this hotel is up to date any more. It needs a big make over to stay in business. The location is one... More 

Helpful?
Thank sadig d
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear sadig d, Thank you very much for your review of your recent stay at Sheraton Jeddah. I am glad that you enjoy your stays and that you recommend us for our location, service, cleanliness and food. We are in the final discussions with our owners in order to renovate the entire main building so as to bring it back... More 

Riyadh, Saudi Arabia
Level Contributor
128 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
Reviewed 20 August 2016

We stayed 1 night in this resort. 155 Euros. Warm welcome. Good service. Possibility of transportation arrangements (very punctual). This is an area of freedom where customers can enjoy a bit of western style life... : ) 100% quiet at night. The bungalows are ageing but they are sufficient for 1 or 2 nights. AC is operating well, bed and... More 

Helpful?
Thank VOYAGEURShanghai
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear VOYAGEURShanghai, Thank you for your review of Sheraton Red Sea Resort. It is heartening to know that you had a wonderful stay with us. Your review about rock music during lunch and dinner is noted and will certainly be shared with the respective teams for their review and improvement. Your kind feedback is truly appreciated and we look forward... More 

Level Contributor
141 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 5 August 2016 via mobile

This was my first visit to this hotel. I was lucky to have been upgraded to a suite. Overall the experience was good but the hotel appeared dated including the room and is in urgent need of refurbishment. It has a great potential, the brand, the location and friendly/ helpful staff that can make it.

Helpful?
Thank C M K T
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear C M T K, Thank you very much for posting a review on our TripAdvisor page. I am very pleased to read that you enjoyed your stay and I appreciate your endorsement of our potential, brand, location and associates. We are in the final planning stages of a long overdue renovation. Best regards Francois Waller General Manager More 

London, United Kingdom
Level Contributor
97 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 July 2016

Good location and decent facility for business trip. Great dinning, and massage. Big SPA and GYM. Good rooms in separate property. Ease to access with private car-park. Older but well maintained facility.

Helpful?
Thank Pepi_Guido
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Pepi_Guido, Thank you very much for your feedback. I am delighted that the hotel meets with all your needs and I appreciate you taking the time to highlight all the positives and recommending us to be a good choice for business travelers. We look forward to welcome you back very soon. Regards Francois Waller General Manager More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A 5 star property located in North Jeddah which features 129 guest rooms and suites with 3 restaurants with panoramic views of the Red Sea. It is only a few minutes walk from Red Sea Mall & Attalah Center, 18 Km from Jeddah old city, 12 Km from Jeddah Museum and 15 minutes from Jeddah Airport. ... more   less 

Additional Information about Sheraton Jeddah Hotel

Address: North Corniche, Al Kurnaysh Rd, Ash Shati, Jeddah, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Jeddah
Price Range: £112 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Jeddah Hotel 5*
Number of rooms: 249
Reservation Options:
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Also Known As:
Sheraton Jeddah
Jeddah Sheraton
Hotel Style:
#20 Luxury Hotel in Jeddah
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Jeddah Hotel staff and other travellers.
4 questions
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1 month ago
Greater London, United Kingdom

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Questions? Get answers from Sheraton Jeddah Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are only three renovated rooms in the entire hotel which are 309, 312 GOOD LUCK GETTING ONE OF THOSE ROOMS”
  • This hit me in the head OUCH
  • Not much water came out
 of 5 bubbles CeeBee210, 30 Sep 2016 | Read review
“In the main building - ask for sea view”
 of 5 bubbles BorderRiever_10, 22 Sep 2016 | Read review
“All rooms and suits in main building are sea view”
 of 5 bubbles Marwan69, 17 Sep 2016 | Read review
“I was on the Ground floor, very quite.”
 of 5 bubbles BigSte1298, 4 Sep 2016 | Read review
“Sea view on upper floors”
 of 5 bubbles Pepi_Guido, 18 Jul 2016 | Read review
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