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Al Habtoor Polo Resort

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Traveller (63)
Room & Suite (32)
Dining (24)
Overview
Wadi Al Safa 5, Emirates Road, Dubai 611 United Arab Emirates See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (78)
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1 - 5 of 72 reviews
Reviewed 4 days ago via mobile

Least expected this from a giant name in hospitality sector. Room service takes long to attend. Stayed for 2 nights without having it CLEANED even once despite my requests.. LEAST TO SAY the spa staff are cold with the steam room not ready untill late...More

Thank SaLaaM M
Response from Karishma C, Manager at Al Habtoor Polo ResortResponded 2 days ago

Good Afternoon Salaam, Thank you for your visit and taking the time to review us on Trip Advisor. We would sincerely like to apologies for the inconvenience caused during your stay with us. Your feedback has been shared with the team internally and we will...More

Reviewed 2 weeks ago via mobile

We had booked a suite for our staycation with half board and loved the interior of the room, felt very homely. Only drawback I felt was that there was set menu in the restaurants and not an open buffet The reception staff in the morning...More

Thank Aqsa A
Response from HabtoorPoloResort, General Manager at Al Habtoor Polo ResortResponded 1 week ago

Dear Aqsa A, Thank you for taking the time to share your experience on your recent stay at the Al Habtoor Polo Resort. We are delighted to know that you loved and felt at home in our room and that you to had a good...More

Reviewed 3 weeks ago via mobile

Very enjoyable stay with my wife and teenage daughters. Check-in was reasonably fast but would have been nice to have a welcome drink. Facilities were excellent and the staff were all very friendly and polite. Beds were very comfortable. Buffet dinner at Andalusia was great...More

Thank Pat D
Response from HabtoorPoloResort, General Manager at Al Habtoor Polo ResortResponded 3 weeks ago

Dear Pat D, Thank you for taking the time to share your recent experience at the Al Habtoor Polo Resort. We are delighted that we were able to deliver an enjoyable experience to you and your family. We are glad that you appreciate our facilities...More

Reviewed 3 weeks ago

Adding to the recent reviews, I have been giving this property multiple chances of trial for business and leisure both alike. However, they seem to be persistent on disappointing me every single time. Waited to check in for 185 mins. From 0240 PM - 0545...More

Thank Yamuna Z
Response from HabtoorPoloResort, General Manager at Al Habtoor Polo ResortResponded 3 weeks ago

Dear Yamuna Z, Thank you for choosing to stay at Al Habtoor Polo Resort and for your comments and feedback, which we very much value and appreciate. We extend our most sincerely apologies for these service shortcomings, although we strive to offer the best possible...More

Reviewed 4 weeks ago via mobile

I was so excited to try out this place, but it was nothing but disappointment. I think we were the only gusts there, they changed us more just to get a polo view. Seriously! There were no other human beings in this place other than...More

Thank Maryam A
Response from HabtoorPoloResort, Manager at Al Habtoor Polo ResortResponded 4 weeks ago

Dear Maryam A, Thank you for taking time to review us and share your feedback. Firstly, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality of standards for our customers, thus...More

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About
Description
The Al Habtoor Polo Resort marks the legendary first ever equestrian-inspired resort worldwide and introduces a serene level of sophistication to a world-class city. Ideally located in Dubailand and in ...More close proximity to the city’s key touristic attractions, the landmark resort extends timeless Andalusian elegance within an oasis of excellence and luxury. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Tennis Court
Wheelchair access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Kitchenette
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Kitchenette
Number of rooms
151
Price range
US$68 - US$464 (Based on Average Rates for a Standard Room)
Location
United Arab Emirates > Emirate of Dubai > Dubai
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Kitchenette
Number of rooms
151
Price range
US$68 - US$464 (Based on Average Rates for a Standard Room)
Location
United Arab Emirates > Emirate of Dubai > Dubai
Photos
Traveller (63)
Room & Suite (32)
Dining (24)
Pool & Beach (2)
Business Centre & Event Rooms (11)
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Questions & Answers
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Room Tips
"Deluxe Resort View is amazing view."
Read review
"Enjoy it all. Great views over the Polo field, spacious balcony and great room service just make it special."
Read review
"Stay in the villas for a private, luxurious experience!"
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"Ask for an outside room facing the main polo grounds."
Read review
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