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Dukes Dubai, a Royal Hideaway Hotel

Traveller (1276)
Room & Suite (258)
Pool & Beach (146)

About

Location
Cleanliness
Service
Value
Situated on the Palm Jumeirah, DUKES DUBAI opens its doors in the UAE. Enter the world where quintessential British charm meets cosmopolitan luxury for a truly memorable stay. Sister hotel to the award-winning DUKES LONDON in Mayfair, this elegant Dubai hotel reflects its sister property’s flair for understated sophistication and unrivalled attention to detail. An experience tailor-made for the discerning traveller, DUKES DUBAI invites you to discover true British hospitality. DUKES DUBAI boasts 279 luxuriously appointed rooms and 287 tastefully furnished serviced apartments with spectacular views of the Arabian Gulf framed by the iconic Marina skyline. Whether staying on leisure or business DUKES DUBAI is your gateway to the best of both worlds. Soak in the sun on the beach or enjoy an array of resort leisure amenities, restaurants, and Nakheel Mall (opening in 2017) within strolling distance. Renowned for its indoor ski resort, Mall of the Emirates is a 10-minute drive away, as is the Dubai Marina - a hive of activity by day or night with cafés, boutique stores, and trendy nightspots. An approximately 40-minute drive from both Dubai International and Al Maktoum International Airports, you will also find yourself within easy access to neighbouring hubs such as Media and Internet City. DUKES DUBAI brings you the best of British with an exquisite array of restaurants, lounges and even the legendary DUKES Bar - its sister bar in London is renowned as one of the best bars in the world. Find yourself spoilt for choice with restaurants spearheaded by award-winning British Chef Martin Cahill. Unwind in one of the lounges for an experience that stimulates the senses, from the Cigar lounge to our traditional afternoon tea lounge.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Trendy
Ocean View
HOTEL CLASS

Location

Full view
Contact
Oceana Palm Jumeirah, Dubai 120015 United Arab Emirates
Getting there
Dubai World Central - Al Maktoum International Airport14 mi
Dubai Airport17 mi
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1,384Reviews
1,606Photos
142Q+A
100Room tips
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Popular mentions
Dukes staff was in competition of who wants to be the rudest person with the worst attitude. Also their breakfast buffer is almost the worst i have ever seen in terms of variety compared to the money paid for it.
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Review collected in partnership with this hotel
Response from DUKESDUBAI, General Manager at Dukes Dubai, a Royal Hideaway Hotel
Responded yesterday
Dear Guest, Thank you for sharing your feedback from your stay with us. Naturally, I was deeply disappointed to hear there were some elements of your stay that you were not satisfied with. The comfort of our guests is of the utmost importance and our aim is to completely surpass our guest’s expectations and so we would greatly appreciate speaking with you and the feedback you gave above. It is our genuine wish to retain you as our guest, and as such we welcome the chance to discuss your comments with you personally. You can reach our Executive Office on executiveoffice.dubai@dukeshotel.com, where we hope to hear from you further, assuring you of our best attention at all times. Kind regards, General Manager
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this is not a 5 star hotel at all. Hotel room was very small. As a family we could hardly fit. Service was slow and we could feel that staff was not motivated. However, the guys working at the entrance were doing a terrific job... but the other employees felt more like they
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Review collected in partnership with this hotel
Response from DUKESDUBAI, General Manager at Dukes Dubai, a Royal Hideaway Hotel
Responded 2 days ago
Dear Guest, Thank you for your review. Please rest assured, your comments have been highlighted to my team in order to enhance our guest experiences going forward. The feedback provided is invaluable and I am confident that we would not only meet, but exceed, your expectations should you choose to return with us again. Kind regards, General Manager
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Just got back yesterday from the most amazing holiday here in Dukes Dubai. Where do I start? From the minute we arrived at the hotel we felt welcome, the staff are just so friendly and always wanting to help you no matter what the situation! We were upgraded to a superior room
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Response from DUKESDUBAI, General Manager at Dukes Dubai, a Royal Hideaway Hotel
Responded 2 days ago
Dear Guest, Thank you for recommending the Dukes Dubai, A Royal Hideaway Hotel to the readers here on TripAdvisor. It means a lot to us that you had the most amazing holiday with us and we truly value the opportunity to be of service. We appreciate the time you took to extend your generous compliments Looking forward to your next visit, which we hope is just around the corner. Kind regards, General Manager
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We had the best time at Dukes Dubai. Excellent service all around 24/7. Staff are extremely friendly and helpful. Food was great plus have good Restaurants in around this hotel. Beautiful pool area with excellent Restaurant and Bar. Easy access to all the surrounding beaches,
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Review collected in partnership with this hotel
Response from DUKESDUBAI, General Manager at Dukes Dubai, a Royal Hideaway Hotel
Responded 2 days ago
Dear Guest, We are delighted to hear that you had your best time in Dukes Dubai, A Royal Hideaway Hotel! Thank you for taking the time to distinguish all these pleasant aspects of our property in your review. We are most happy that you found your stay perfect and how delightful it is to know of your intention to return. We'd love to be welcoming you back very soon! Kind regards, General Manager
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Had a 7 night stay at Dumes Dubai and enjoyed every moment.Staff were amazing very helpful and they made me feel welcome.I would like to thank Rina and Anayas for their hospitality they were both so helpful and made me feel very welcome. It was my Birthday and staff arranged a
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Review collected in partnership with this hotel
Response from DUKESDUBAI, General Manager at Dukes Dubai, a Royal Hideaway Hotel
Responded 2 days ago
Dear Guest, Thank you for your review. We are delighted to know that your stay and birthday celebration at Dukes Dubai, A Royal Hideaway Hotel was memorable! Your kind comments will surely be passed on to the team, specifically Rina and Anayas. We hope to welcome you back in the future. Kind regards, General Manager
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Tea in balcony
View from room
chambre
beautiful view from our balcony
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12345652
Hi, Do you rooms have irons in? Or can they borrowed?
Dear Guest, Yes, we have iron and iron board in all the rooms. Regards,
0 votes
Yes, it should be perfect as part of your Honeymoon itinerary as it is very private and the hotel amenities makes it more attractive to you to stay in than explore outside. Exploring Dubai from Palm Jumeirah cannot be done by foot nor public transportation though. However, the hotel has a regular shuttle to both the Dubai Marina Mall and Mall of the Emirates which would make it easier for you to explore the rest of Dubai. Yes, you should let the hotel know it's part of your honeymoon and perhaps they will spare you the construction view and give you a more romantic take of the Dubai sunrise.
0 votes
Dear Mr Evan, There are enough rings for our guests, however should you prefer to bring your own we have no objection on that. The lazy river has an automated system so one does not need to push oneself Regards,
1 vote
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Do the rooms on floors 1 to 14 have balcony’s
Dear Dollyjock, Not all the rooms has balcony, its subject to room category and availability. regards,
1 vote
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12345629
"Room is really nice no complaints "
"Would stay here again. Anif is a great employee."
"Deluxe twin room "
"Nice but it can be better"
"We had two balconies and some amazing sunsets from each one."
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12345620
PRICE RANGE
US$127 - US$481 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
566
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