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Mercure Gold Hotel

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Mercure Gold Hotel
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972 Reviews from our TripAdvisor Community

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Showing 639: English reviews
Reviewed yesterday NEW

I had been in Mercure Gold for long business trip +2 months . Its location is near to Jumierah street/WorldTraceCenter and is in a central location. Staff are very friendly and special thanx to Mrs Riena and Mr. Peter from front office for facilitating my long accommodation . Breakfast is awesome ! many food options for dinner in 2nd Dec...

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Helpful?
Thank Mohannad J
Almaty, Kazakhstan
Reviewed yesterday NEW

Comfortable, large room. We especially liked the on site Indian restaurant Senses and its Friday brunch. More vegetarian options than meat options! Excellent! There is also a rooftop heated swimming pool. Next to the hotel, there is a small supermarket.

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Thank Ann S
Aberdeen, Scotland, United Kingdom
Reviewed 2 days ago NEW

Stayed in this hotel for a business visit to Dubai on February 2017. Front office staff were very friendly and rooms are neat and tidy. Choice of restaurants from within the hotel and plenty of restaurants which are at a walking distance.

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Thank Allen G
Reviewed 2 days ago NEWvia mobile

Nice personel and service was great. Service personel was specially really helpful giving us advice in any matters. And at the reception was always smiling and friendly. Cleaning work at rooms was perfect.

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Thank Kalle M
Reviewed 2 days ago NEWvia mobile

Great service and specially customer service. Very good breakfast. Beautifully smile of Gelyn and excelent service by Harshad and good cleaning service by Surya. Warm water in roof pool and very good local place on city

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Thank Pekka K
Reviewed 4 days ago NEWvia mobile

I want thank all mercure staff for the special hospitality service they give me during my stay mostly front office and housekeeping, they handled my booking issue in very nice and smooth way, I was so upset but then they made it a wonderful stay, for sure i will come back 👍🏿.

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Thank Mahmoud G
Dubai, United Arab Emirates
Reviewed 4 days ago NEW

I really appreciate the hotel Gold Mercure for mainly 3 reasons. First, the staff is great, smiling and professional Second, the location of this Mercure is excellent, very close to everything and especially to the convention center...5 minutes drive by taxi. Third, its a perfect place to stay for business or vacation, not far from the airport and you can...

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Thank stephanfontanel
Reviewed 6 days ago NEW

Cons: hotel is seemingly renovated, but only at the room-level. So overall an old, Eastern Asian feeling. Dark room, very very small twin beds, mediocre housekeeping (once we came back to our room and the door was open!) Pros: Central location with supermarket access, Good internet. OK Pool. Only worth if you can get it at the cheapest price of...

Review collected in partnership with Accorhotels.com
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Thank sjariri
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear sjariri, Thank you for the recent stay with us. Indeed we upgraded the rooms and are in planning process to refresh the public area as well. We like to apologize about the room door not being fully closed. We have shared the comments with the concerned team to take extra care. It will be a pleasure to welcome you...

Reviewed 1 week ago via mobile

Nice staff. Good english and very friendly. The hotel is clean and organised, even though it would be nice to have a renovation. Room is quite big and clean, but the carpet floor is not necessary. Location is good with easy transport.

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Helpful?
Thank Alberto R
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Alberto R, Thank you for the feedback of your recent stay with us. Recently we refreshed the rooms furniture and are in planning process for upgrading the public area as well. We hope to welcome you back again in the near future. Yours Sincerely, S Drewitz General Manager

Kitchener, Canada
Reviewed 1 week ago via mobile

Actually in Dubai in January 2016. Stayed at Mercure Gold Hotel. Used Cathay Pacific points for room,so cannot comment on price. Hotel was good but location not the best for walking to local attractions. Taxis available in front of hotel. This was offset by free shuttle bus to Dubai Mall where you can shop for days (1200 stores and expanding),...

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Helpful?
Thank KMHonest
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear KMHonest, Thank you for selecting Mercure Gold Hotel and for the kind review. We are pleased that you enjoyed the time in our hotel, recommending us and many Dubai attractions to other travelers. It will be a pleasure to welcome you back again upon return to Dubai. Yours Sincerely, S Drewitz General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Mercure Gold Hotel

Address: Mercure Gold Hotel Al Mina Rd | PO Box 66431, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: £58 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Gold Hotel 4*
Number of rooms: 184
Reservation Options:
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Hotel Style:
#135 Business Hotel in Dubai
#168 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Gold Hotel staff and other travellers.
28 questions
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Questions? Get answers from Mercure Gold Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the front side are more sunny :) and higher floors are more quiet for sure”
 of 5 bubbles , 18 Feb 2017 | Read review
“Good location, Good staff”
 of 5 bubbles stephanfontanel, 15 Feb 2017 | Read review
“Rooms on the first floor were spacious could see the main road and on the fourth floor were good too.”
 of 5 bubbles SheTravelsAround, 1 Feb 2017 | Read review
“I was on a lower floor and it was quiet.”
 of 5 bubbles 21dennis, 1 Feb 2017 | Read review
“this hotel is in between buildings so dont expect any view. My room view was awful as it was open space in middle of hotel.”
 of 5 bubbles Neeraj_solu, 9 Jan 2017 | Read review
5 of 5