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Landmark Hotel Riqqa

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Landmark Hotel Riqqa
Landmark Hotel Riqqa
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256 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Reviewed 3 days ago NEWvia mobile

Very bad customer service at the reception . They don't know how to treat the guests. Very rude people at reception. No guests are allowed in the hotel.. !!!! Poor service ! Very disappointed. Not recommending this stay if you have any visitors . The lady manager is very rude and also rude staff .

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Helpful?
Thank Valerie F
Jakarta, Indonesia
Reviewed 1 week ago

Location is good for that area metro is 2 mins walk supermarkets and mall also, good restaurants around the hotel. Clean bright big rooms a little on the old side but for what you pay its fair. I stay in this area for business and find that these medium sized hotels are just pasted the perfect stage in there lifespan...

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Helpful?
Thank Bali271
Reviewed 3 weeks ago

we have been informed that the hotel was located fairly close to airport, in the clue area of Deira, as not expected the room booked was not available and we were forced to add an extra bed to have short time sleep; despite assurance of night manager that room would have been changed, they charged us with extra AED 400...

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Helpful?
Thank marco f
Abu Dhabi, United Arab Emirates
Reviewed 3 November 2016

We stayed for 4 days at Landmark Riqqa on my first visit to Dubai. It is not very pricey and it's quite close to two Metro Stations: Al Rigga and Union Square. Also, two shopping centers, Al Ghurair Center & Reef Mall, are just a stone's throw away. Our room was neat and the housekeepers would knock or call everyday...

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Helpful?
Thank khymmmm
Dallas, Texas
Reviewed 14 September 2016

The general manager was a very nice man. I watched him take care of a issue. As a young lady wanted to carry some assortment of bread on a plate upstairs to her room. The restaurant staff would not allow, however He allowed it. That was very good customer service in my opinion. The room was big and cleaned daily...

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Helpful?
Thank Javadog66
Nasiha K, Guest Relations Manager at Landmark Hotel Riqqa, responded to this review

Dear Guest, Thank you for your valuable feedback. We are delighted to know that you had a pleasant stay with us and enjoyed the cleanliness of Rooms, breakfast, Gym and Swimming pool, restaurants and specially the customer service of the management. It is also a pleasure to know that over all you enjoyed the stay. Once again thank you very...

Slough, United Kingdom
Reviewed 13 September 2016 via mobile

I visited this hotel with my husband and it was ok at night abit noisy as on Main Street. Clean ok bed sheet stained, kept taking ironing board they don't let you keep it in room or the iron. Staff friendly nowhere to plug kettle in room 221 so you have to move it on dressing table akward. Overall ok...

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Helpful?
Thank Aara S
Nasiha K, Guest Relations Manager at Landmark Hotel Riqqa, responded to this review

Dear Guest, Thank you for your valuable feedback. We are glad to know that over all you had pleasant stay We have addressed few points which you have mentioned in your feedback and the same will be looked into for necessary improvements . I assure that you will see the difference upon your next visit to the Hotel. While looking...

Dubai, Dubai, United Arab Emirates
Reviewed 5 August 2016

They have this tall indian guy who is such a terrible person at customer service desk. They made us feel like criminals and they dont allow visitor in the room. He is very racist and they keep on telling that they will get another fine from municipality if they were caught having outside visitor in the hotel even if they...

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Helpful?
1Thank Gemskkey
Nasiha K, Guest Relations Manager at Landmark Hotel Riqqa, responded to this review

Dear Guest, Thank you for your valuable feedback. We are very disappointed to know that you had a Bad experience and we would like to apologize for the inconvenience caused and assure you that all the points have been addressed to concerned departments for corrective action. While looking forward to welcoming you back to our Hotel, we assure you our...

London, United Kingdom
Reviewed 2 August 2016 via mobile

I don't know why I didn't post a review before, sigh. But I stayed at this hotel with my family - I think for about a week. It was amazing, we arrived quite late but the staff was very welcoming and friendly and it was extremely easy and hassle free to check in. I'd like to especially take a moment...

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Helpful?
Thank Sumaiya A
Nasiha K, Guest Relations Manager at Landmark Hotel Riqqa, responded to this review

Dear Guest, Thank you for your valuable feedback. It is a pleasure for us to know that you fully enjoyed your stay and all the services and facilities provided in the hotel met with your expectations: spacious rooms, Location of the hotel, value for money, friendly staff – to mention a few. We are also glad to know that it...

Prague, Czech Republic
Reviewed 17 July 2016

Hello, We visited Dubai in April 2016. Landmark Hotel Riqqa, we spent 3 nights. The hotel has a perfect location on the main street, where many restaurants and fasfoodu and is about 5 minutes walk to a large shopping center, which is Carefour, where you can buy everything what you want, at great prices. Breakfast at the hotel are great,...

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Helpful?
Thank sonavytiskova
Nasiha K, Guest Relations Manager at Landmark Hotel Riqqa, responded to this review

Dear Guest, Thank you for your valuable feedback. We are delighted to know that you had a pleasant stay with us and enjoyed the Room facilities, cleanliness, Breakfast , restaurants and the convenient location of the hotel. It is also a pleasure to know that our staff was very friendly and helpful, and made your stay more comfortable and you...

Reviewed 1 July 2016 via mobile

no staff is available to assist us, the captain staff is not even want to talk to us while we're just in front of him . to xplain things he just pass the things to the waiter and telling us to leave before the manager came. bcoz they said that the manager will scold them if he found out that...

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Helpful?
Thank Carmelo M

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Services
  • Dry Cleaning
  • Laundry Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
The latest addition to Landmark's renowned Hotels and Suites, the Landmark Hotel Riqqa, a 4- star property, offers exceptional service for both businessmen and holiday makers. Conveniently located in the heart of Dubai's main business district with easy access to Al Riqqa Metro Station and Union Square Metro station, Al Ghurair Shopping center and only a 10 minute drive on the new metro to the world famous Dubai Mall and Burj Khalifa. ... more   less 

Additional Information about Landmark Hotel Riqqa

Address: Landmark Hotel Riqqa Al Jazeira St | Al Riqqa, Dubai 42222, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: £54 - £244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Landmark Hotel Riqqa 4*
Number of rooms: 84
Reservation Options:
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Hotel Style:
#230 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Landmark Hotel Riqqa staff and other travellers.
9 questions
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4 months ago

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Questions? Get answers from Landmark Hotel Riqqa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st Floor Rooms are the best. They start at 201.”
 of 5 bubbles Fadhil1121, 23 Jun 2016 | Read review
“room free wifi is a must, and the room a/c needs to be quiter”
 of 5 bubbles 163tamerf, 11 Jun 2016 | Read review
“Rooms on the front have more noise so ask for a room at the back”
  • stains on the tiles
  • wood coming off from the side tables
  • metal coming out of the bed
  • signs of wear and tear
 of 5 bubbles ibneadam, 2 May 2016 | Read review
“Higher floors are better.”
 of 5 bubbles ahmedsB258ZJ, 6 Nov 2015 | Read review
“Rooms away from the lift less noisy.”
 of 5 bubbles DominicM969, 8 Jan 2015 | Read review
5 of 5
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