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Jumeirah Zabeel Saray

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Jumeirah Zabeel Saray
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4,626 Reviews from our TripAdvisor Community

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Showing 3,936: English reviews
Dubai, United Arab Emirates
Reviewed yesterday NEWvia mobile

One of my favorite Jumairah hotels. Located in Palm Jumeirah crescent in a breath taking place over looking the Gulf water. The design style is mainly Turkish with outstanding decorative elements. The hotel has some of the best restaurants in town for different cuisines like Lebanese, Indian, Turkish, Chinese, and lots more.

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Thank Ahmed A
London, United Kingdom
Reviewed yesterday NEW

This is an Overstated, Opulant, Grubby, Resort Hotel. Having stayed 2-3 times a year at 5 star Dubai Hotels over the past 16 years. One and Only Royal Mirage. Ritz Carlton. The Palace Down Towm. Raffles. The Fairmont. Experiencing 5 star standards. This hotel falls well below the standards expected. The staff however are both charming and considerate . Rooms...

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Thank PeterC157
Brisbane, Australia
Reviewed yesterday NEWvia mobile

I was really disappointed with this hotel. It didn't meet expectations for a 5 star resort on numerous occasions. Service was lacking, the beds and pillows were extremely uncomfortable, the rooms were a little tired and finer details were missing. We booked an superior ocean view room but we were on the second floor and couldn't see the ocean at...

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1Thank SummerChaser
Matale, Sri Lanka
Reviewed 3 days ago NEWvia mobile

Great, it is simply a dream in every way. Service,clean no matter where you look and above all friendly in every way.Beach Service is Super because of the Staff and Clean Beach. Thank You Very Much.Super Schöne Hotel in Dubai.

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1Thank Yohan T
EAM-JZS, Manager at Jumeirah Zabeel Saray, responded to this review

Dear Mr Yohan Thank you for a positive review about our resort. We appreciate it. Our colleagues in the pool and beach areas are delighted to note that their service delivery was helpful in ensuring you have a great stay experience with us. We look forward to welcoming you back to the hotel. Best regards, Nandana A Wirasinha Executive Asst....

Bratislava, Slovakia
Reviewed 4 days ago NEW

The hotel is placed at the end of the palm’s wing, so actually you are strictly depending to the taxis. Our arrival was in the midnight but the tunnel to the palm was completely stuck and our taxi was waiting for more than half an hour. I’ve already visited several hotels in UAE, so my review may sound rather critical....

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4Thank Fero967
Melbourne, Australia
Reviewed 5 days ago NEWvia mobile

We booked this beautiful hotel through Luxury Escapes, as a stop over on way home to Australia from the Uk , It is one of the most beautiful hotels we have stayed at. Although it is not near anything , they do have a shuttle bus that takes about 30 mins to get to the shopping malls etc. Normally this...

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Thank KathyTaylor727
EAM-JZS, Manager at Jumeirah Zabeel Saray, responded to this review

Dear Ms Taylor Thank you for a wonderful review about our resort in the palm. We are glad that you have enjoyed your stay with us and look forward to welcoming you to Jumeirah Zabeel Saray again. We have taken note of your feedback with regards to the Alcohol costs and our other guests also have commented on the same....

London, United Kingdom
Reviewed 5 days ago NEWvia mobile

If you want luxury THAT'S the place to be! 👌🏻👌🏻 Dubai itself is soooo amazing, but this hotel overdone all our expectations!!! Its beautiful, friendly, relaxing and very very luxurious!! Stayed there for my husband's birthday and did not want to leave! Everything is great about this hotel. Although its not brand new modern top of the notch hotel but...

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1Thank Katie K
EAM-JZS, Manager at Jumeirah Zabeel Saray, responded to this review

Dear Ms Katie Many thanks and we are so happy to note that you enjoyed your visit to our resort. It gives us great pleasure to know that we could meet and exceed the expectations of our guests at all times. Now the whole team is eagerly awaiting your next visit as we want to do more. Look forward to...

Kettering, United Kingdom
Reviewed 5 days ago NEW

This is the best hotel I have ever stayed in, the opulence of this hotel its just fabulous, the spa is the best I have ever been in. The staff, the food everything is just fantastic. its so clean everywhere I cannot praise it enough and the staff are charming and more than helpful. I was so overwhelmed by everything...

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1Thank ldickens931
EAM-JZS, Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest, Thank you so much for such a wonderful review. We are delighted that you enjoyed your stay with us. We have shared your feedback with the colleagues and they will be delighted to know that their efforts are well recognized. We look forward to welcoming you back soon. Best regards, Nandana A Wirasinha Executive Assistant Manager

Plymouth, England
Reviewed 6 days ago NEW

My husband and I have recently stayed at this hotel for 5 nights and to say it exceeded our expectations is an understatement. On arrival the impressive reception area is absolutely stunning and the check in was swift and hassle free. We stayed in a king size sea view room and could not find fault with the room, the bathroom...

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3Thank Chris_n_Jude
EAM-JZS, Manager at Jumeirah Zabeel Saray, responded to this review

Dear Chris and Jude, Thank you for such a positive review. We are delighted that the team could deliver a memorable holiday experience to your family. I have taken the liberty of sharing your great feedback with the team. They will be delighted to know that their efforts are recognized by our guests. I am personally happy that I could...

Sydney, Australia
Reviewed 1 week ago NEW

We stayed 5 nights in this hotel as part of a Luxury Escapes deal where you get all of these inclusions for a great price. The hotel and facilities are so opulent and staff are great and very friendly. I probably would not stay there again for the following reasons: 1 The hotel is located on the Palm which meant...

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Helpful?
Thank Gregory O
EAM-JZS, Manager at Jumeirah Zabeel Saray, responded to this review

Dear Mr Gregory, Thank you for your review. We have taken note of the points you have mentioned in your review. We do agree that we are located a little further away from the mainland however there are plenty of Taxis available in addition to the hotel shuttle which operate also at regular intervals. Taxis are relatively inexpensive and are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Jumeirah Zabeel Saray

Address: The Palm Jumeirah, Crescent Road West | PO Box 27722, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: £200 - £552 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Zabeel Saray 5*
Number of rooms: 442
Reservation Options:
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Also Known As:
Jumeirah Zabeel Saray Hotel Dubai
Hotel Style:
#12 Family Hotel in Dubai
#14 On the Beach Hotel in Dubai
#18 Romantic Hotel in Dubai
#21 Business Hotel in Dubai
#36 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Zabeel Saray staff and other travellers.
241 questions
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Questions? Get answers from Jumeirah Zabeel Saray staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th Floor if you want a view. City view best for sea view with all day sun.”
 of 5 bubbles PeterC157, 21 Jan 2017 | Read review
“King sea view room on 3rd or 4th floor.”
 of 5 bubbles Chris_n_Jude, 16 Jan 2017 | Read review
“Either side is good, marina or beachside”
 of 5 bubbles gregoryo162, 15 Jan 2017 | Read review
“Book a club room”
 of 5 bubbles seanpurvis, 13 Jan 2017 | Read review
“Please choose a high floor”
 of 5 bubbles EmmaG998, 10 Jan 2017 | Read review
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