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Holiday Inn Downtown Dubai

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Holiday Inn Downtown Dubai
Holiday Inn Downtown Dubai
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385 Reviews from our TripAdvisor Community

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Showing 317: English reviews
London
Reviewed 1 week ago

Spent 4 nights here on points - as previous reviews have alluded to, the hotel is in urgent need of refurbishment, which management are working on with the owners. I was upgraded as an IHG Gold (which is rare) to a club room on the 7th floor, and the room was nice and spacious, with everything working as it should....

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Helpful?
Thank Chris M
Romario R, Front Office Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Chris M, Thank you so much for your review of our hotel. We appreciate your loyalty as an [ Gold Elite] IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again....

germany
Reviewed 1 week ago via mobile

We stayed in this hotel for one night as of it's close distance to the airport. I will mention the positive points first: Close to the airport (10min-14dirham), metro station al Rigga is 1min walking distance away. Very nice street with shops, restaurants, money exchanger 1min away. Al Ghurair Shopping Mall can be reached walking in 15min. the location was...

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Helpful?
Thank flower p
Romario R, Front Office Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Guest, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Hassan Gouhar Assistant Front...

Aberdeen, Scotland
Reviewed 1 week ago

I had 4 days staying in Dubai and I stayed here. Not a bad hotel, close to the airport and close to the Metro which is about 100m from the hotel making it easy to get around. For me I found the hotel very clean and the staff very mannerly and pleasant. My only fault I have with the hotel...

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Helpful?
Thank ExiledinAberdeen
Romario R, Front Office Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, regarding your comments for the breakfast we will upgrade our breakfast items to meet the expectations so we value your feedback. We hope you will visit us again. Sincerely, Hassan Gouhar...

Mumbai (Bombay), India
Reviewed 2 weeks ago

I traveled to Dubai from 11th to 15th November 2016 and booked my Dubai package through Yatra.com. We were 11 passengers (8 Adults and 3 Children) and Yatra gave us 4 double occupancy rooms in Hotel Holiday Inn Downtown in Dubai. This hotel is the worstest hotel I've ever been to. I've traveled a lot but never been to this...

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Helpful?
1Thank niluferdaruwalla
Romario R, Front Office Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better...

Reviewed 4 weeks ago via mobile

It was a great time in this hotel, the stuff is very helpful and very nice specially (Marina), the house keeper is olso nice,it has avery good location beside the metro,clean and quiet, i will visit it again

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Helpful?
Thank محمود ح
Romario R, Front Office Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hassan Gouhar Assistant Front Office Manager

Reviewed 5 weeks ago via mobile

I would like to thank everyone at hotel to make my stay perfect ( mahmoud , hassan,princes,jakir,mary) thanks to all of you and. Also loction of hotel is perfect and wifi is fast , also food is really good

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Helpful?
Thank ALI C
Romario R, Front Office Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hassan Gouhar Assistant Front Office Manager

Reviewed 25 October 2016

I would like to say a big thank you to Raj for retrieving my customer wallet whereby it was lost in the bus. He use his effort by following up with me and even check how can the wallet able to reach me. My customer feel appreciated by his service too. Beside Raj, i would also like to say well...

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Helpful?
Thank Yong F
Romario R, Front Office Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hassan Gouhar Assistant Front Office manager.

Thiruvananthapuram (Trivandrum), India
Reviewed 21 October 2016

We stayed in this hotel for 5 days with family on our Dubai tour. Hotel have convenient location close to Rigga metro station and Deira city centre. Rooms were sufficiently big and comfortable. Buffet breakfast was average. Overall, I am satisfied with our stay in Holiday Inn.

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Helpful?
Thank babutvm
Romario R, Front Office Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hassan Gouhar, Assistant Front Office manager.

Reviewed 16 October 2016 via mobile

Nice and quiet. Near by the center of Sofia, this hotel is perfect one for stay. Helpful workers, all of them are speaking English. Nice, clean and quiet rooms for non-smokers, but if the room has a balcony, you can smoke there.

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Helpful?
Thank Iliyan I
Romario R, Front Office Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hassan Gouhar, Assistant Front Office Manager

Derby, United Kingdom
Reviewed 5 October 2016

Hotel set in a good location, 2 minutes walk from Al Rigga metro and 10 minutes by said metro from the airport, couple of stops then to old Dubai, souks etc. Room disappointing, bathroom not upto the standard we'd expect from Holiday Inn, rooms need renovating....however this appears to be underway on top floors.Gym not available during our stay and...

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Helpful?
Thank Chris P
Romario R, Assistant Front Office Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel during your recent stay. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, your feedback is very important to us, and it will be shared with the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn Downtown Dubai has an excellent location only 10 minutes drive from Dubai International Airport and Dubai International Convention / Exhibition Centre on Sheikh Zayed Road. Also, it is within close proximity from the Dubai Creek , Dubai Museum, the famed Gold & Spice Souks as well as the modern shopping mall, City Centre. The four star hotel is ideal for both business and leisure guests featuring 139 newly renovated rooms equipped with high-speed internet access and 32 LCD TV. Other facilities include an outdoor rooftop swimming pool, gym, sauna and steam room. The Bistro restaurant, lounge and bar offer tempting dishes from around the world including themed nights and the famous Holiday Inn Breakfast. 24 hour room service is also available. For business meetings, the hotel has two meeting rooms with natural daylight that can accommodate up to 80 people. Executive room rates include complimentary high-speed internet access in the rooms, and breakfast. Other famous attractions in Dubai include the Burj Al Arab, Mall of the Emirates, Ski Dubai, and Wild Wadi which are all within a 30 minute drive. ... more   less 

Additional Information about Holiday Inn Downtown Dubai

Address: Al Rigga Rd | Haleefat Area , hamad Bin Abdulla Road West, Dubai 9100, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: £84 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Downtown Dubai 4*
Number of rooms: 221
Reservation Options:
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Also Known As:
Holiday Inn Downtown Dubai Hotel Dubai
Holiday Inn Dubai
Dubai Holiday Inn
Hotel Style:
#129 Spa Hotel in Dubai
#228 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Downtown Dubai staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Downtown Dubai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I reckon all the rooms will be fine, the one I had was fine.”
 of 5 bubbles ExiledinAberdeen, 26 Nov 2016 | Read review
“Request high floor”
 of 5 bubbles yongf316, 25 Oct 2016 | Read review
“Hard to say as top floors noisy due renovation and lower floors get nightclub noise!! Would say go high!”
 of 5 bubbles 655chrisp, 5 Oct 2016 | Read review
“Take a room on a higher floor, the view early in the morning is great”
 of 5 bubbles SudeepTulika, 29 Sep 2016 | Read review
“the location is fine in deira near metro Al Rigga”
 of 5 bubbles klarabella23, 31 Jul 2016 | Read review
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