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The hotel is located behind the Bank street in Bur Dubai. Walking distance to the creek. However, the creek is going through a renovation and most of the area is under construction. You can find better accommodation in the same area as the place is...More
The best thing about this hotel was the customer service. All the staff I met in the hotel from the receptionists to the concierge and even the pool staff were super friendly and helpful and made me feel very welcome at the hotel. Some of...More
Response from Hassan G, Front Office Manager at Holiday Inn Downtown DubaiResponded 20 January 2018
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry...More
I had a very good experience in this hotel, especially with the hotel staff.
We were here last week, a Romanian group, not English speakers, but all staff help us all the time, with all we need. They were very nice to help us when...More
Response from Hassan G, Front Office Manager at Holiday Inn Downtown DubaiResponded 2 weeks ago
We would like to thank you very much for sharing with us your feedback regarding your stay at the Holiday inn Downtown .
I shared your comments with our team.
I am glad to see that you enjoyed your experience with us and...More
I like the personels. They are always helpful and smile.
Hotel is old, needs to renovate asap. Rooms are old design, but beds are comfortables.
Bathrooms are not stable design. But towels are clean and new.
The worst problem rooms are noisy because of the...More
Thank Bogac A
Response from Hassan G, Front Office Manager at Holiday Inn Downtown DubaiResponded 3 weeks ago
I appreciate your comments regarding your recent stay. As noted in many of the previous comments, we already started renovation project in the hotel and shortly all the guest rooms will be upgraded. When this project is finished, we will be moving into...More
Great location, steps away from Al Rigga metro and Al Gurair Mall. Lots of restaurants and shops around. Rooms are clean but very small, yet managable. Good breakfast, and the staff are very helpful. Would stay again