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Shangri-La Hotel, Dubai

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Traveller (663)
Room & Suite (530)
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(55 reviews)
“dunes cafe”(33 reviews)
“burj khalifa”(93 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-La Hotel, Dubai
Special Offer: Book Direct and Save
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Offers from Shangri-La Hotel, Dubai
Special Offer: Book Direct and Save
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (974)
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Traveller rating
672
97
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672
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All reviewshorizon clubdunes cafeburj khalifaultra loungebalcony barchi spavietnamese restaurantpersonal trainerhealth clubreception teamspecial thankson sheikh zayed roadwonderful stayan upgradepool areaexcellent hoteldeluxe room
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1 - 5 of 808 reviews
Reviewed today via mobile

My therapist Leki was very good and knowledgeable. Had back pain and it was gone after the massage. Also May at the reception was very polite. Recommended to try this spa. Thank you for everything. Will come back.

Thank vidufernando
Hotel's Favourite
Reviewed 2 June 2017

Having been to Dubai a lot, but never having stayed here before, I was looking forward to my visit. Safe to say that I wasn't disappointed. The hotel is excellent and I could not fault it: - We requested, and were given, a great room...More

22  Thank DoubleDLedge
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 6 June 2017

Dear DoubleDLEdge, Thank you for your feedback on Trip Advisor. As we pride ourselves in offering the highest levels of care and hospitality to all our guests, we are delighted to hear that you had a wonderful experience whilst staying with us. It is our...More

Reviewed yesterday via mobile

It was a pleasure to stay in that hotel indeed, all staff was so helpful and friendly. I enjoyed their food as well. Starting with the reception and their lovely smiles and fast check in, going through the beet and clean rooms. I was so...More

1  Thank Ehab N
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded today

Dear Ehab N, Thank you for staying at the Shangri-La Hotel, Dubai, and for sharing your wonderful review on TripAdvisor. We are delighted to read you found our staff excellent overall mentioning the front office and housekeeping team. I will be happily sharing your feedback...More

Reviewed yesterday via mobile

It was really nice weekend I love the view and the room was perfect you can see the beautiful zayed road the hotel was excellent and the food ,there was local staff he was great and helpful; Hassan alshhai the best staff I saw thereMore

1  Thank Fahad A
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded today

Dear Fahad A, Our heartfelt thanks to you on giving time to share your experience in TripAdvisor on your recent stay at the Shangri-La Hotel, Dubai. We are delighted that you had a nice weekend stay and enjoyed the city view from your room as...More

Reviewed yesterday via mobile

Sad to leave this hotel again. Sagar and Chris made our last night fabulous again. Also have to mention the great doormen who are really really funny with wonderful greetings when you walk through the door. We arrived at 6am and they checked us in...More

Thank RichardHirstwood
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded today

Dear RichardHirstwood, We thank you for your patronage and the excellent rating you have posted on TripAdvisor on your recent stay with us. We aim to delight and provide all our guests with the highest quality of service standards complimented by great products and outstanding...More

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Most Booked Properties in Dubai
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$158 - US$324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Dubai
#19 Luxury Hotel in Dubai
#26 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#61 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$158 - US$324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Dubai
#19 Luxury Hotel in Dubai
#26 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#61 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (663)
Room & Suite (530)
Dining (101)
Pool & Beach (68)
Amenities (84)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Daisy S
18 May 2018|
AnswerShow all 4 answers
Response from chin570909 | Reviewed this property |
Taxi fare about AED80 and around 20min
0
Votes
Daisy S
18 May 2018|
AnswerShow all 2 answers
Response from chin570909 | Reviewed this property |
Yes, free shuttle service to dubai mall
1
Vote
Atefeh F
14 April 2018|
AnswerShow all 7 answers
Response from cjlawton | Reviewed this property |
Yes there is. About every hour but with a gap mid-afternoon.
1
Vote
Room Tips
"A view of the Burj Khalifa"
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"Higher floor to avoid noise and to get a better view of the city"
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"East side rooms are very bright early in the morning."
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"Rooms at the rear of the property face the sea and the Horizom Floof one’s offer very good value for money."
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