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Shangri-La Hotel, Dubai

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Traveller (1224)
Room & Suite (570)
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Travellers' Choice 2019 Winner
Certificate of Excellence
Shangri-La Hotel, Dubai is an ideal starting point from which to discover the city’s dynamic energy. Strategically located on Sheikh Zayed Road, minutes away from The Dubai Mall, Dubai International Financial Centre (DIFC) and City Walk, the hotel offers 302 spacious rooms and suites with stunning views of the Downtown Dubai skyline or the Arabian Sea. Asian-inspired dining options and a pool offering unobstructed views of the Burj Khalifa complete the experience.
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Property amenities
Room service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free parking
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
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Special Offer:Bed & Breakfast
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Traveller rating
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  • 48
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Popular mentions
Stayed with family 3 nights My overall rating Reception 10/10 Room 10/10 Housekeeping 10/10 Coffee shop 10/10 Pool 8/10 Concierge 9/10 Executive lounge 9/10 Service overall 9/10 Finally highly recommended and must visit.
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Hotel's Favourite
We loved our 3rd stay at Shangri-La Dubai. In fact we’ve grown to love the hotel. The location is great if you want to discover Burj Khalifa, Dubai Mall, Dubai Frame... Book a Horizon Club room so you can access the 42nd floor to get stunning pictures of the Burj. Also from
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Response from Nicolas C, Manager at Shangri-La Hotel, Dubai
Responded 7 Aug 2018
Dear goalgent, Thank you for taking your valuable time to post your feedback on Trip Advisor during your recent stay at The Shangri-La Hotel, Dubai. We are delighted that you chose us as your home in Dubai and that you had a wonderful time staying at the Horizon Club. The Club Floor gives our guests an advantage to enjoy exclusive facilities and privileges such as complimentary breakfast, high tea and cocktail hour in our dedicated Horizon Lounge, 2 hours complimentary access to a fully equipped meeting room, an indoor pool and gym in Level 42 that only club floor guests can access and further inclusions for pleasure. The stunning view of the Burj Khalifa is just a click away. Thank you so much for your recommendation. On your next visit, please feel free to contact me or any of our team to assist you. Best regards, Nicolas Chammaa - Resident Manager
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Had stayed in many hotels in town. I have to say that Shangri-la hotel Dubai is the best hotel in town. The service is exceptionally and outstanding all the time. It is quick and effective, the staff are super friendly with welcoming attitudes all the time. Rooms are great with
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I had to write one or two experiences at this hotel, moreso 'Dunes Cafe'..Majestic,awesome smiles and attentive staff always at your service, it was a pleasure being served and chatting with them, S/O to the beautiful ladies, Lydiah,Susan, Imie & Sarah.. keep doing what you're
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The staff at the dunes cafe are amazing.Especially Imie and Lydiah they always remember my preference during my breakfast.Chef Saraths Omelette is the best ave ever had. Talk about the Indian Cuisine mouth waterly and tasty as well. Will always return to Shangrila-La Dubai coz
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Hello Do you have smoking shisha facilities near the pool ?
Dear Sunl0ver8..., Thank you for your question in TripAdvisor for Shangri-La Hotel, Dubai. We do have a Shisha facility located in Level 4 near iKandy Lounge. Operational hours from 1pm onwards daily. Please feel free to contact the hotel direct should you require any assistance. Best regards, Hakan Ozel, General Manager
1 vote
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Dear tq1991, Thank you for your inquiry. The hotel is located only 15 minutes from Dubai International Airport and ten minutes from the World Trade Centre, DIFC, Downtown Dubai and Burj Khalifa. Dubai Marina is about 25-30minutues by taxi and 45-50minutes by Metro due to one station is under construction in between. Hence, the nearest metro station is Financial Metro Station, 3-5minutes from the hotel. Hope this could assist you on your Dubai vacation. Best regards, Hakan Ozel, General Manager
1 vote
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Are there smoking Horizon rooms in the hotel
Dear E E, Thank you for your question for Shangri-La Hotel, Dubai via TripAdvisor. We do have Horizon smoking and non rooms. Please advise your room preference when making your reservation or update us direct when booking has been made. Please let us know should you require further assistance. Best regards, Hakan Ozel, General Manager
1 vote
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Dear KaviP82, Thank you for your inquiry. We are happy to arranged a birthday cake and romantic setup with petals if you required. Whilst, baby cot will be provided for your little one. For further assistance, please do not hesitate to contact me or my colleagues. We are delighted to assist you. Thank you. Yours sincerely, Hakan Ozel, General Manager
0 votes
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"You might enjoy the view towards Burj Khalifa."
"Horizon Club"
"go for 4105 its a fab room"
"Go for the one bedroom suite."
"Corner suites over looking Khalifa Building"
US$135 - US$354 (Based on Average Rates for a Standard Room)
shangri la hotel dubaishangri la dubai
United Arab EmiratesEmirate of DubaiDubaiTrade CentreTrade Centre 1Dubai International Financial Centre (DIFC)
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