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Shangri-La Hotel, Dubai

825 reviews
#14 of 565 Hotels in Dubai
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Traveller (524)
Room & Suite (506)
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(53 reviews)
“dunes cafe”(32 reviews)
“burj khalifa”(85 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Shangri-La Hotel, Dubai
Special Offer: Bed, Breakfast & Spa
Hotel deals
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (825)Write a Review
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All reviewshorizon clubdunes cafeburj khalifaultra loungebalcony barchi spavietnamese restaurantpersonal trainerhealth clubreception teamamazing stayspecial thankson sheikh zayed roadan upgradedeluxe roomexcellent hotelhotel facilities
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1 - 5 of 685 reviews
Reviewed 2 days ago

Spent two nights here. Staff extremely friendly and helpful Position ideal for Metro and Dubai Mall. Pool area great for children Breakfast very comprehensive and again staff very helpful. Some rooms are apartments large and very comfortable.

Thank hiltonj
Hotel's Favourite
Reviewed 2 June 2017

Having been to Dubai a lot, but never having stayed here before, I was looking forward to my visit. Safe to say that I wasn't disappointed. The hotel is excellent and I could not fault it: - We requested, and were given, a great room...More

15  Thank DoubleDLedge
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 6 June 2017

Dear DoubleDLEdge, Thank you for your feedback on Trip Advisor. As we pride ourselves in offering the highest levels of care and hospitality to all our guests, we are delighted to hear that you had a wonderful experience whilst staying with us. It is our...More

Reviewed 4 days ago via mobile

Staff and management was top notch ! Very friendly and attentive. I highly recommend stopping in for a relaxing drink and atmosphere. Manager of Balcony Br, Michaels was very professional ! You will love your time here. Waitress Lilly was amazing and made my stay...More

1  Thank Justin S
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 3 days ago

Dear Justin S, Thank you for taking your precious time to write and share your experience with us on TripAdvisor. We are delighted that you enjoyed your stay with us and it was our pleasure to be at your service. Your positive comments about our...More

Reviewed 6 days ago

A wonderful hotel set in a convenient area to visit the Creek the Burg Kalifa and the Dubai Mall. Bedrooms were very clean and towels changed each day. Breakfast was amazing with so many choices for all nationalities. Emi greeted us each morning with a...More

1  Thank 14Janet
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 6 days ago

Dear 14Janet, Thank you for taking your precious time to write and share your experience with us on TripAdvisor. We are delighted that you enjoyed your stay with us and it was our pleasure to be at your service. Your positive comments about our service...More

Reviewed 1 week ago

A Surprise 50th Birthday treat for my wife and the evening approach to the hotel was rather special with its show case lights and welcoming staff. The staff are amazing, friendly and always there to assist you. A special thanks to Moeen at front desk...More

2  Thank Anil M
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 6 days ago

Dear Anil M, Thank you for taking the time to share your feedback with us on TripAdvisor. We aim to delight and provide all our guests with the highest standards in service and hospitality. All our luxury products are complimented with our personalized, caring and...More

View more reviews
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123456137
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$164 - US$494 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Dubai
#13 Luxury Hotel in Dubai
#26 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#61 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$164 - US$494 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Dubai
#13 Luxury Hotel in Dubai
#26 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#61 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (524)
Room & Suite (506)
Dining (93)
Pool & Beach (61)
Amenities (84)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Rahul R
4 February 2018|
AnswerShow all 4 answers
Response from Nicolas C | Property representative |
Dear Rahul R, Kindly be informed that the hotel is located only 15 minutes from Dubai International Airport and five minutes from the World Trade Centre, Dubai International Financial Centre, Downtown Dubai and Burj... More
1
Vote
Anahita H
3 February 2018|
AnswerShow all 5 answers
Response from JenTen04 | Reviewed this property |
I have always caught a taxi, but I’m sure they have. Might I suggest emailing the hotel and then you can choose the best option.
1
Vote
Anahita H
2 February 2018|
AnswerShow all 4 answers
Response from aJ007007 | Reviewed this property |
Yes there is, the room service is fantastic
1
Vote
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12345631
Room Tips
"Most rooms have one view or the other. It is a well positioned hotel"
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"Go for the horizon club room and the excellent amenity facilitieS"
Read review
"Ask for the Burj Khalifa view"
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"10th floor to 40th floor front or back both have great views"
Read review
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