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Shangri-La Hotel, Dubai

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Traveller (680)
Room & Suite (530)
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(60 reviews)
“dunes cafe”(36 reviews)
“burj khalifa”(105 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-La Hotel, Dubai
Special Offer: Book Direct and Save
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Offers from Shangri-La Hotel, Dubai
Special Offer: Book Direct and Save
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,035)
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Traveller rating
711
105
23
8
9
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LanguageEnglish
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711
105
23
8
9
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All reviewshorizon clubdunes cafeburj khalifaultra loungebalcony barchi spavietnamese restaurantreception teamhealth clubpool areaan upgradewonderful stayexcellent hotelspecial thankssheikh zayed roaddeluxe roomshuttle bus
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1 - 5 of 856 reviews
Reviewed today via mobile

I would like to thank you to the entire shangri-la for taking care of us. we visited during ramadan. very peaceful the swiming pool was under maintenance however the hotel had arranged outside pool of fairmont hotel which was nice. Thank you for door person...More

Thank johnnydepp999
Reviewed yesterday via mobile

Excellent Hotel & Service also.The food was very good. Nice staff.Best pool.best Car parking. Room was very clean & Good. Dinner & breakfast was good.Everything is good. Everyone should visit this hotel at least one time when you are in Dubai.

Thank Pratik B
Reviewed yesterday via mobile

I have been visiting dubai and decided to stay in this hotel paying little extra I stayed in they top floor vip Horizonte club lounge with private check in . I have to say amazing costumer service provided by Archana Nair and Hossam Fetouh with...More

Thank Mihaela M
Response from Hakan O, General Manager at Shangri-La Hotel, DubaiResponded today

Dear Mihaela M, I would like to thank you for your stay at Shangri-La Hotel, Dubai and for taking your precious time to post your experience with us on TripAdvisor. I am very glad to learn that you had an amazing experience, complimented with our...More

Reviewed yesterday via mobile

Had a lot of fun staying at shangrila Dubai excellent service helpful staff and the hotel ambience is very clean n cheerful.... the Chinese restaurant serves great food had a lovely experience..... Felt very comfortable..... wish to visit againMore

Thank borasahil22
Response from Hakan O, General Manager at Shangri-La Hotel, DubaiResponded today

Dear Borasahil22, Thank you for taking your precious time to leave us such a wonderful review. Shangri-La Hotel, Dubai takes pride in providing a one of a kind experience for all our guests and we are overjoyed to receive your compliments and appreciation. Your positive...More

Reviewed yesterday via mobile

Stayed for 1 day on a stop over excellent service from the entire staff. Best part of the hotel is the location is in the heart of the city. Connected to metro Train. The mall is very close to the hotel. Will be back to...More

Thank Shahina K
Response from Hakan O, General Manager at Shangri-La Hotel, DubaiResponded today

Dear Shahina K, Thank you for choosing our hotel and for sharing your experience on TripAdvisor during your stay with us at Shangri-La Hotel, Dubai. We appreciate your positive feedback about our hotel, excellent service from our colleague and ideal hotel location, heart of the...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$158 - US$324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Dubai
#20 Luxury Hotel in Dubai
#27 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#62 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$158 - US$324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Dubai
#20 Luxury Hotel in Dubai
#27 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#62 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (680)
Room & Suite (530)
Dining (101)
Pool & Beach (70)
Amenities (84)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
La_Jites
10 June 2018|
AnswerShow all 5 answers
Response from Nicolas C | Property representative |
Dear La_Jites, Thank you for your inquiry. Pleased to inform you that our 3 Bedroom Apartment have cooking facilities such as micro-oven, oven and 4 hot plates. Hope this would assist you and for any of further assistance... More
1
Vote
Daisy S
25 May 2018|
AnswerShow all 3 answers
Response from chin570909 | Reviewed this property |
10:30am
1
Vote
Room Tips
"Club rooms facing the city are spacious and offers views of the Burj."
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"Horizon Club rooms get Burj views and higher floors."
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"ask the front office they r best n offer super hospitality"
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"Higher the better"
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