We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-La Hotel, Dubai

Save
Traveller (663)
Room & Suite (530)
Storyboard
You may also like:
See all
Nearby Hotels
Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(55 reviews)
“dunes cafe”(33 reviews)
“burj khalifa”(93 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-La Hotel, Dubai
Special Offer: Book Direct and Save
Hotel deals
Offers from Shangri-La Hotel, Dubai
Special Offer: Book Direct and Save
Hotel deals
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$157.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Dubai hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e8e3e35ac631447ebef6fa973e4236f9", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":302098,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32437004],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":6,"year":2018},"checkout":{"day":4,"month":6,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":157,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"e8e3e35ac631447ebef6fa973e4236f9","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":193,"lowestMetaPrice":157,"additionalPartner":false,"highestMetaPriceDisplay":193,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":193,"lowestMetaPrice":157,"highestMetaPriceDisplay":193,"hotelName":"Shangri-La Hotel, Dubai","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImU4ZTNlMzVhYzYzMTQ0N2ViZWY2ZmE5NzNlNDIzNmY5IiwiQUlLIjoiYjNjZjI1YjI4OWNlNDZmZDk0MTUzYjk4NmQ1MWMzOGYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "03/06/2018", "checkOut": "04/06/2018", "lowestPrice": "US$157", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32437004":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","moduleList":["handlers","tracking"],"template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","moduleList":[],"template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (966)
There are newer reviews for Shangri-La Hotel, Dubai
See the most recent reviews
Filter reviews
803 results
Traveller rating
668
96
22
8
9
Traveller type
Time of year
LanguageEnglish
More languages
668
96
22
8
9
Show reviews that mention
All reviewshorizon clubdunes cafeburj khalifaultra loungebalcony barchi spavietnamese restaurantpersonal trainerhealth clubreception teamspecial thankson sheikh zayed roadwonderful stayan upgradepool areaexcellent hoteldeluxe room
FilterEnglish
Updating list...
541 - 545 of 803 reviews
Reviewed 21 April 2017 via mobile

Yes they did it again, as usual, the Horizon club has demonstrated again that they are a solid team of professionals, worthy of the trust I have always put in them. Fahad the Hotel manager never falls short of providing the best of service at...More

1  Thank Haitham B
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 25 April 2017

Dear Haitham B, Thank you for taking the time to share your comments on TripAdvisor. We are glad to hear that you had a wonderful experience with us and your positive feedback about our Horizon Club and F&B facilities are very much appreciated. Your kind...More

Reviewed 21 April 2017 via mobile

Great hotel with a good price/service ratio. Phantastic Restaurants, especially the poolbar IKandy are a place to be. Nice rooms with view on the financial district or the jumairah area. Cool gym area. Well maintained and very good and educated staff. Try out the private...More

2  Thank Benno I
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 25 April 2017

Dear Benno I, Thank you for taking the time to share your comments on TripAdvisor. We are delighted to read you had a wonderful stay experience and our staff took care of you. Your feedback will definitely inspire our colleagues to work harder knowing their...More

Reviewed 20 April 2017

I have been staying at this hotel every year since at least 2010. It's nice and enjoyable, well located with the metro, excellent restaurant, excellent service overall. Highly likely that I'll be staying there again.More

Thank Agoefilo
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 25 April 2017

Dear Agoefilo, Thank you for taking the time to share your comments on TripAdvisor. We are delighted to read you had a wonderful stay experience. Your feedback will definitely inspire our colleagues to work harder knowing their efforts are appreciated. It has been a pleasure...More

Reviewed 19 April 2017

Quite stunning views of the other sky scrapers. Room was clean and a bit OTT for 1 person. Service wasn’t as good as it could have been in the eating area – bit slow off the mark, especially when bringing eggs at breakfast. The variety...More

1  Thank Rodney D
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 25 April 2017

Dear Rodney D, Thank you for your comments posted on TripAdvisor. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We are grateful for your patronage and look forward to welcoming you back...More

Reviewed 19 April 2017 via mobile

We stayed for a week just this month and could not fault our stay at Shangri-La in the slightest. Staff everywhere in the hotel are the most polite and friendly they could be - particularly concierge staff who are so lovely and caring. The hotel...More

2  Thank Aislingbyrnex
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 25 April 2017

Daer Aislingbyrnex, Thank you for taking the time to share your comments on TripAdvisor. We are glad to hear that you had a wonderful experience with us and your positive feedback about our Conceirge, food quality and hotel facilities are very much appreciated. We look...More

View more reviews
Most Booked Properties in Dubai
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$154 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Dubai
#20 Luxury Hotel in Dubai
#26 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#61 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$154 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Dubai
#20 Luxury Hotel in Dubai
#26 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#61 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (663)
Room & Suite (530)
Dining (101)
Pool & Beach (68)
Amenities (84)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Daisy S
18 May 2018|
AnswerShow all 4 answers
Response from chin570909 | Reviewed this property |
Taxi fare about AED80 and around 20min
0
Votes
Daisy S
18 May 2018|
AnswerShow all 2 answers
Response from chin570909 | Reviewed this property |
Yes, free shuttle service to dubai mall
1
Vote
Atefeh F
14 April 2018|
AnswerShow all 7 answers
Response from cjlawton | Reviewed this property |
Yes there is. About every hour but with a gap mid-afternoon.
1
Vote
Room Tips
"A view of the Burj Khalifa"
Read review
"Higher floor to avoid noise and to get a better view of the city"
Read review
"East side rooms are very bright early in the morning."
Read review
"Rooms at the rear of the property face the sea and the Horizom Floof one’s offer very good value for money."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing