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Jumeirah Emirates Towers

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$214*
US$166*
Great Deal
US$208*
US$214*
US$167*
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2,604 Reviews from our TripAdvisor Community

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Showing 1,933: English reviews
Beirut, Lebanon
Reviewed 1 April 2016 via mobile

It's our favorite hotel, however, this stay I felt the service overall - start to decline, specially club lounge, food and newly recruited staff need a lot of improvement r training. The attitude and the ambience of luxury it's not there anymore. The order comes after multiple reminders, with an attitude. Very sad.

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Helpful?
1Thank Ka-ta-ry-na
Management response:

Thank you for taking the time to write your review. I am very disheartened to read the issues that you have mentioned in your comment. We at the Jumeirah Emirates Towers take great pride in our staff and service. I am sorry that this was not your experience. I would appreciate a few minutes of your time to personally speak...

Doha
Reviewed 1 April 2016

Staying at this property is definitely worth the price. The rooms are all quite large for a couple, particularly if you can get one facing the DIFC. A little couch in front of a large window where you can enjoy the view while relaxing. The bathrooms are equally large and well furnished, with a rain shower, amenities and a tub...

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Helpful?
Thank Capellanus
Management response:

We are thrilled that the Jumeirah Emirates Towers was able to exceed your expectations and sincerely appreciate your heartfelt advocacy to our many tripadvisor readers. We sincerely appreciate highlighting the many aspects of your visit which included our fantastic view form the rooms, The Rib Room, Hakkasan Restaurant, Pool Bar, Room Service, comfortable and well appointed rooms and genuine care...

Tehran, Iran
Reviewed 31 March 2016

I was really pleased by staying at Jumeriah Emirates Towers. Good location near Burj Khalifa( less than 5 minutes by taxi at 15 Dirhams price), free access to Wild Wadi Water Park, free shuttle to/from Water Park and Dubai Mall, really good breakfast catering and really friendly and helpful staff. I recommend to reserve Burj Khalifa view room during your...

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Helpful?
1Thank Hooman24
Management response:

I am thrilled to read that we are the best luxurious hotel in Dubai. This is truly the type of feedback that we love to hear, as we strive to extend the best hospitality and service to all of our guests! We are truly proud to have achieved this mission with you! From all of us at the Jumeirah Emirates...

Europe
Reviewed 31 March 2016

We have stayed here numerous times for business and occasionally for leisure and have always enjoyed it. The corner suite is the size of an apartment, the bathroom has the most amazing city views that make taking a bath at night an experience to remember, and complimentary fruit and delicious Arabic pastries are occasionally brought; there is also a Nespresso...

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Helpful?
1Thank Practised_traveller
Management response:

Thank you for sharing your experience with us, I truly appreciate your compliments. At the same time I am extremely concerned to read your comment about our staff member. This seems a very odd experience I will absolutely share your concerns for further review. I would very much like to have the opportunity to speak with you further about this...

Tehran, Iran
Reviewed 30 March 2016 via mobile

My 5 night Emirates Towers was one of the best rooms , an excellent suite on 11 floors . The cleaning was handled poorly . Breakfast was very complete . The hotel is very good for business I had come to this hotel for a honeymoon . The hotel is your best Dubai highway . I 'll come back again

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Helpful?
1Thank Moh G
Management response:

I am thoroughly delighted that The Jumeirah Emirates Towers served as the perfect destination for your honeymoon celebration. I am also thrilled to know that you enjoyed our delicious breakfast. Thank you for your recommendation, and I look forward to welcoming you back to Jumeirah Emirates Towers again soon. Sincerely, Sven Wiedenhaupt General Manager

Europe
Reviewed 27 March 2016

Very functional, business like hotel. Correct service and infrastructure is done to be functional for business travelers. Very good breakfast, nice spacious rooms, internet connection works like a charm. The past three times while booking Chopard room (women's floor) was requested but didn't materialize, which has been a bit unfortunate.

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Helpful?
Thank Sanna V
Management response:

I am so thrilled that your enjoyed your recent visit to The Jumeirah Emirates Towers. Thank you for sharing your thoughts with our Tripadvisor community and for highlighting our specious rooms, internet connection and the delicious breakfast. However I am very disheartened that your floor preference was compromised during your recent visit. Please do not hesitate to contact me in...

Reviewed 26 March 2016 via mobile

The customer service at this hotel was excellent. As was the associated gym, however the hotel had more of a business feel to it than a vacation hotel. The restaurants were formal. The customers as well. The hotel also has less of the local charm experienced in other jumeirah properties. The spa was very good, clean, cozy, well staffed and...

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Helpful?
Thank Kadidiatou T
Management response:

It is wonderful to read your review, thank you for highlighting our Talise Spa along with the genuine caring service, relaxing atmosphere and uncompromising cleanliness. Your strong recommendation means the world to us and hope this will be one of many returns. Sincerely, Sven Wiedenhaupt General Manager

Dublin, Ireland
Reviewed 25 March 2016

The rooms and views are excellent; check-in very efficient; accessibility is good via taxi or nearby metro. We availed of a trip to a nearby water-park which was included in the stay. I'd recommend it for a few nights, but probably wouldn't stay longer as you'd run out of things to do in the local area.

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Helpful?
Thank JohnTravel92
Management response:

All of us at The Jumeirah Emirates Towers would like to thank you for your comments regarding your stay with us. We are so pleased that you enjoyed our luxurious property and our efficient service. We look forward to welcoming you back in the future. Sincerely, Sven Wiedenhaupt General Manager

Sydney, Australia
Reviewed 23 March 2016

This hotel is in the middle of Downtown Dubai, just a short ride on the Metro Rail to the Dubai Mall. I loved my experience here from check in to departure. The room was gorgeous with a fabulous view overlooking downtown Dubai. I loved the addition of the comfy chair in the room where I would relax after taking a...

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Helpful?
Thank Carlene2013
Management response:

We are delighted that you enjoyed our excellent central location, just moments away from the iconic Dubai Mall and the metro station. We are sincerely grateful for your wonderful depiction of the Jumeirah Emirates Towers and for the time you have taken to share this with our Tripadvisor community. We hope to have you back again. Sincerely, Sven Wiedenhaupt General...

Reviewed 23 March 2016

Stayed here for 5 nights, post birthday vacation! Perfect location in the middle of downtown, superb staff! Breakfast buffet was included, Ravi was always there to greet me with a cup of cappuccino & a fresh orange juice, and quickly became my breakfast buddy! I will defiantly stay here again!

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Helpful?
2Thank Kamilla S
Management response:

We would like to start off by thanking you for trusting the Jumeirah Emirates Towers for such special occasion as the celebration of your birthday! We could not be happier to know that our grand location and outstanding staff service attitude contributed positively during this special trip. Thank you for your lovely remarks about Ravi. He is truly a great...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Tokyo at the Towers
Tokyo at the Towers
Cuisines: Japanese, Asian, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Jumeirah Emirates Towers

Address: Sheikh Zayed Rd | Trade Center 2, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: £121 - £299 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Emirates Towers 5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Jumeirah Emirates Hotel
Jumeirah Emirates Dubai
Hotel Style:
#8 Family Hotel in Dubai
#11 Romantic Hotel in Dubai
#13 Spa Hotel in Dubai
#16 Luxury Hotel in Dubai
#20 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Emirates Towers staff and other travellers.
92 questions
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Questions? Get answers from Jumeirah Emirates Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Location with Great Views from Higher Floors”
Bav74, 21 May 2017 | Read review
“Obviously higher floors have better views”
NicNak01, 20 May 2017 | Read review
“Burj Khalifa views.”
  • View from top floor bar
  • DIFC view from 2110
TowerGame, 17 May 2017 | Read review
“Room 4411 was fantastic!”
Abu-Ashley, 16 May 2017 | Read review
“Club Room with Club Access”
BLUEWONDER1, 14 May 2017 | Read review
5 of 5
Priceline
US$166* /night
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Expedia.comUS$208
TripAdvisorUS$167
Agoda.comUS$214
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*Disclaimer
Prices are for 1 room, 2 adults
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