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The Palace at One&Only Royal Mirage Dubai

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1,509 Reviews from our TripAdvisor Community

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Showing 1,249: English reviews
Reviewed 2 days ago NEWvia mobile

Absolutely first class stay at the palace hotel. Everything from the bedroom, staff, building, views, amenities, breakfast were exceptional. Probably the finest hotel I have stayed in. If I had to critique anything, there were a couple of small things that annoyed me in my room. Every time housekeeping tidied my room, they would always turn on the television (with...

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Helpful?
Thank Zutot6
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your recent experience with your family at One&Only Royal Mirage, and are indeed delighted to read that you enjoyed the facilities and services at The Palace. We are truly grateful to read that you appreciated the resort’s unique sense of place, indeed a true intimate sanctuary, either for leisure or as yourself...

Stourbridge, United Kingdom
Reviewed 3 days ago NEWvia mobile

We've been to Dubai on several occasions but this was the first time at the One and Only The Palace but I have to say this hotel was absolutely fantastic from the guy that sorts the towels out for the sun beds to the general manager every one was so friendly conscientious professional and passionate about their guests having a...

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Thank Markjaynefromuk
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Mr. Mark and Mrs. Jayne, Thank you so much for sharing your recent experience at One&Only Royal Mirage, The Palace, and are indeed delighted to read that you enjoyed the facilities and services of the resort. We are indeed pleased that the genuine care and warm hospitality provided by our dedicated team members, from pool hosts to managers, were...

Birmingham, United Kingdom
Reviewed 6 days ago NEW

I had never been to Dubai before, only stop over at the airport! When arriving at the hotel all the staff were so friendly, but the only disappointment was our room wasn't ready for the agreed check in time. We had arrived at 7.00 in the morning and had to wait until after 3.00 to get our room, very poor....

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Helpful?
Thank kevinR9709VF
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Mr. Kevin, Thank you very much for sharing your experience at The Palace, and are indeed delighted to read that you enjoyed the facilities and services provided by our team of dedicated members. We take good note of your observations related to our standard check in procedures and indeed such should have been explained to you while being welcomed...

Reviewed 1 week ago via mobile

This was the 6th time we've stayed at The Royal Mirage, 4 times at The Palace and twice at The Arabian Court. The hotel and staff never disappoints, it simply is the best place to stay and relax whilst in Dubai. The team at the Palace have the perfect 'nothing is too much trouble' attitude and the hotel despite being...

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2Thank David G
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Mr. David, It was a pleasure to welcome you back at One&Only Royal Mirage. Thank you so much for sharing your experience at The Palace, and are indeed delighted to read that you enjoyed once again the facilities of the resort. We are indeed pleased to read that the exceptional services provided by our young team members, were much...

London, United Kingdom
Reviewed 1 week ago

My wife and I stayed at "The Palace" for a quick 4nights in the New Year to celebrate my 50th birthday. This was the first visit in 2-3 years, we immediately felt the hotel had been tastefully redecorated and had regained its ambience and charm; the front-desk staff greeted us with a friendly smile, and that and the first-class service...

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3Thank Stewart C
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Mr. Stewart, Thank you very much for sharing your experience years after years at One&Only Royal Mirage. We are indeed delighted to read that you stayed with us during the very special occasion of your 50th birthday celebration and enjoyed once again the facilities and services at The Palace Gold Club. We are indeed pleased to read such a...

Dubai, United Arab Emirates
Reviewed 1 week ago

My family and I adore The One and Only Royal Mirage, and as the name implies you are truly treated like Royalty. Every time we visit the hotel the staff are friendly, efficient and cannot do enough for us. Recently we visited to celebrate my Son-in-Law's Birthday and the Assistant Gold Club Manager, Carina Mueller was excellent. She made such...

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Helpful?
Thank Polly23667
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, It was a pleasure to welcome you back at One&Only Royal Mirage. Thank you very much for sharing your recent experience with your family at The Palace Gold Club. We are indeed delighted to read that you chose and stayed with us during the very special occasion of your son-in-law’s birthday celebration. Indeed, our resort, featuring 65 acres...

Falkirk District, United Kingdom
Reviewed 1 week ago

My husband and I returned from Dubai spending yet another memorable holiday at the One and Only Royal Mirage. We have been visiting Dubai since 2005 and have always stayed at the One and Only. When you pas through security at the main gates you enter into another world - it is like paradise with beautiful manicured gardens spread over...

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2Thank annementiply
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Mrs. Anne, It was a pleasure to welcome you back at One&Only Royal Mirage. Thank you so much for sharing your recent experience with your husband at The Palace Gold Club, and are indeed delighted to read that you stayed with us over the Festive season. We are indeed delighted to read that you enjoyed once again the facilities...

United Arab Emirates
Reviewed 2 weeks ago via mobile

My Friend and her Husband have been staying at this hotel for a few days and have thoroughly enjoyed their stay. I was delighted to Meet up my them for breakfast. Walking through the hotel I was astonished at the beautiful decor and attention to details - wooden carved archways, decorative yet subtle carpets, chandeliers, carpet wall hangings, patterns on...

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1Thank 88Georgina
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Ms. Georgina, Thank you so much for sharing your recent experience at One&Only Royal Mirage, and are indeed delighted to read and enjoyed the facilities and services at The Palace. We are truly grateful to read such a positive observation with regards to the overall look and feel of the resort. Indeed, our unique arabesque architecture and distinctive interior...

London, United Kingdom
Reviewed 2 weeks ago

Outstanding hotel in every way... Hotel, surroundings and most importantly the staff. The staff at the hotel could not do enough for us during our stay, they were courteous, helpful and it felt as if they really wanted to ensure that you had the best holiday with them you could. More than a 5 star service!!!

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1Thank sarahroseblade
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Ms. Sarah, Thank you so much for sharing your experience with your family at One&Only Royal Mirage, The Palace, and are indeed delighted to read that you personally enjoyed the facilities and services of the resort. We are indeed pleased that the exceptional services provided by our young dedicated team members, were much appreciated. As you stated, our team...

Camborne
Reviewed 2 weeks ago

We have stayed in the Gold Club at the One and Only, the Palace a number of times. The hotel staff are very friendly, caring and attentive. The extensive gardens, pool area and beach coupled with the choice of restaurants and fine dining result in a very relaxing and carefree holiday experience.

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Helpful?
Thank Carol J
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Ms. Carol, Thank you so much for sharing your experience years after years at One&Only Royal Mirage, and indeed delighted to read that you stayed at The Palace Gold Club over the Festive season. As you stated, our team is consistently praised for their friendliness, genuine care and warm hospitality. It is indeed very gratifying to learn that we...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Palace at One&Only Royal Mirage conjures the magic of Arabia, a domain where guests may wander amidst the abundant gardens or stroll amongst the meandering water features. The property is generous, with 231 guest rooms and suites, on a private beach that offers rich leisure facilities, such as the impressive temperature-controlled swimming pools, water sports centre, tennis courts, golf putting green, ‘KidsOnly’ children’s facilities and, most importantly, a tranquil haven for rest and relaxation. ... more   less 

Additional Information about The Palace at One&Only Royal Mirage Dubai

Address: Al Sufouh Rd | Jumeirah Beach, Dubai 37252, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: £386 - £1,045 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palace at One&Only Royal Mirage Dubai 5*
Number of rooms: 231
Reservation Options:
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Also Known As:
The Palace At One&Only Royal Mirage Dubai Hotel Dubai
The Palace At One And Only Royal Mirage Dubai
Royal Mirage Dubai
Hotel Style:
#4 Top resorts Hotel in Dubai
#10 On the Beach Hotel in Dubai
#22 Luxury Hotel in Dubai
#25 Family Hotel in Dubai
#41 Romantic Hotel in Dubai
#97 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Palace at One&Only Royal Mirage Dubai staff and other travellers.
26 questions
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London, United Kingdom

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Questions? Get answers from The Palace at One&Only Royal Mirage Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't know enough about the other rooms available, but I think they are all as good as each other.”
 of 5 bubbles kevinR9709VF, 17 Jan 2017 | Read review
“Gold club is worth it.”
 of 5 bubbles stewck, 15 Jan 2017 | Read review
“Go for the Gold Club if you want a luxurious room and the most amazing afternoon tea!”
 of 5 bubbles Polly23667, 15 Jan 2017 | Read review
“All rooms are of a very high standard.”
 of 5 bubbles annementiply, 11 Jan 2017 | Read review
“All rooms have beautiful views to the gardens and sea beyond”
 of 5 bubbles Hill2017, 1 Jan 2017 | Read review
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