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Auris Plaza Hotel

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#128 of 544 Hotels in Dubai
Certificate of Excellence
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1 room 2 adults 0 children
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Auris Plaza Hotel
Auris Plaza Hotel
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930 Reviews from our TripAdvisor Community

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Showing 583: English reviews
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Seeduwa, Sri Lanka
Reviewed 1 week ago NEW

Was on a business trip and stayed there for 5 nights. Very friendly staff & walking distance to the mall of Emirates and Ski Dubai. They have problem in their hot water supply and complained about it to the reception few times but nothing happened.

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Helpful?
Thank Malshyan L
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Malshyan, Thank you for taking the time to give us feedback on your stay with us. It is always very valuable for us to understand our guest experiences, so that we can continue to review our service standards. We are glad to know that we succeeded in providing you a stay that left you truly satisfied particularly with the...

Reviewed 1 week ago via mobile

Very good staff. Nice break fast. Normal room. Good cleaning. Very good services. Little pool on the roof. Free Shuttle to dubai mall, Emirate mall, jbr, outlet mall. Before I book this hotel I have sent several massages to the reservation department but few answer received,

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Helpful?
Thank rezababaei
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Rezababaei, Thank you for taking the time to write your review on TripAdvisor following your visit to Auris Plaza Hotel and it was a pleasure to have you in our Property. We are glad to know that we succeeded in providing you a stay that left you truly satisfied particularly with the service delivery by all our associates. In...

Reviewed 1 week ago

We stayed two nights at the Auris plaza al barsha and whilst I have rooms were okay and not 5 star standard - which i will discuss later - I should take the time to comment on the service, and please read on to avoid this happening to you! So, lets begin. Two days before arrival, I wanted to check...

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Helpful?
Thank Nanook08
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Nanook 08, Thank you for taking the time to write a detailed review of our hotel and please accept our sincerest apologies for falling short of providing the level service synonymous with Auris Hotels. I am disappointed that the team cancelled your booking even though that you exchanged many mails with our reservation department before your arrival. There is...

Kuwait City, Kuwait
Reviewed 3 weeks ago via mobile

excellent hotel for a wheelchair user.. very big room with a roll in shower the room are clean and tidy and it has a five star features. the staff were very helpful and friendly I would like to thank Mr ahmed darwish and Mr heatham for making my stay enjoyable. for sure I'll stay in this hotel in my next...

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Helpful?
Thank worldOnwheelz
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear WorldOnWheelz, Thank you for sharing your review and for rating your stay here on TripAdvisor®. I appreciate your feedback in regards to your experience at Auris Plaza Hotel. Your comments are encouraging to read and I am happy that you enjoyed your overall visit. I sincerely thank you for all your praises especially in regards to the friendliness and...

Sofia, Bulgaria
Reviewed 3 weeks ago

Everything was good except the breakfast. The staff was ok, the location is nice - 5-6 min walking to Mall of the Emirates, close to Jumeirah, Burj Al Arab, the water canals. The breakfast was very poor and with bad quality food. That was a big minus. Otherwise it is a nice hotel.

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Helpful?
Thank K_P3033
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear K_P3033, Thank you for taking the time to give us feedback on your stay with us. It is always very valuable for us to understand our guest experiences, so that we can continue to review our service standards. We are delighted to know that you liked some services in our hotel and we are very sorry to learn that...

Hong Kong, China
Reviewed 4 weeks ago

We decided to break our journey to Hong Kong with a short stay in Dubai. We then looked for a hotel to fit our needs being three ageing OAP's but young at heart. Auris Plaza Hotel was found and booked - we booked a two bedroomed suite. This lived up to the description and so our exceptions. The reception staff...

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Helpful?
Thank Mimms06
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Mimms06, Thank you for taking the time to write your review on TripAdvisor following your visit to Auris Plaza Hotel and it was a pleasure to have you in our Property. We do appreciate your kind words with regards to the service provided by our associates as well as your early check in experience and the cleanliness of the...

London, United Kingdom
Reviewed 5 weeks ago via mobile

Just finished a 3 night stay at the Auris. Overall the hotel is nice, the rooms are spacious, clean and comfortable. The hotel is a 5 minute walk to the Mall of Emirates, which has great shops and restaurants. The hotel isn't ideally located, there is a big noisy construction site located at the back of it, and a busy...

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Helpful?
Thank Sian H
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Sian, Thank you for taking the time to give us feedback on your stay with us. It is always very valuable for us to understand our guest experiences, so that we can continue to review our service standards. Regarding the construction nearby, we have indeed taken measures to control as much as we can as the its not in...

Manchester, United Kingdom
Reviewed 18 January 2017 via mobile

Location - very central to access all the main attractions. If I was to visit Dubai again though, I would choose the Dubai Marina area as there are lots more restaurants and things going on. The only thing next to the Auris is the Mall and other hotels. Closest tram link is the Emirates Mall which is a 5 minute...

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Helpful?
2Thank Busymancbee
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Busynancbee, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your stay with Auris Plaza Hotel. We are glad to know that we succeeded in providing you a stay that left you truly satisfied particularly with the service delivery by all our associates. Needless to say...

Brussels, Belgium
Reviewed 18 January 2017

Far from everything. the Taxi takes big turn around for short course... Not a 5 star... ATTENTION close to the mosquée, bid noise in the morning X2 times! Ask a room in the side where you will not ear SO much the mosquée.

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Helpful?
Thank Damien R
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Damien, Thank you for taking the time to give us feedback on your stay with us. It is always very valuable for us to understand our guest experiences, so that we can continue to review our service standards. Needless to say I was sorry to read that your experience was not exactly what you would have expected especially due...

Reviewed 17 January 2017 via mobile

I have membership card and made the reservation without it, when I reach the hotel I have been told by the reception that I got the discount already but in fact it isn't. When i was checking out, I had long discussion with reception with no luck. No one explains the role of using the card, I am so disappointed...

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Helpful?
Thank Mariam A
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Mariam, Thank you for taking the time to give us feedback on your stay with us. I would like to get some details regarding your experience in our property, if you have a moment to discuss this point please feel free to email me directly at s.hachem@auris-hotels.com Your reply and feedback is extremely important to me that allow me...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of Al Barsha, this hotel is just a 5-minute walk from the Mall of the Emirates. It features an outdoor swimming pool and a fitness center. Wi-Fi is free in all rooms and public areas. The spacious, air-conditioned rooms and suites at the Auris Plaza Hotel each have a sitting area with a flat-screen TV. They include deluxe linens and pillows, and the bathrooms have bathrobe and a hairdryer. Didon Restaurant serves a range of international and Arabic dishes with both options from the menu and buffet options. A 24-hour room service is also available. Hookah Lounge has a variety of Shisha flavors. Tour information is available from the 24-hour front desk, which also provides luggage storage. Free valet parking is available on site. The Auris Plaza Hotel is 5 miles from the Palm Islands and 9 miles from the famous Dubai Mall. ... more   less 

Additional Information about Auris Plaza Hotel

Address: Al Barsha Al Sarayat St, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: £86 - £276 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Auris Plaza Hotel 5*
Number of rooms: 337
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Priceline, Travelocity, Hotels.com, Asiatravel.com Holdings, Fastbooking, Expedia and Hotel.de so you can book your Auris Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#41 Family Hotel in Dubai
#66 Business Hotel in Dubai
#77 Spa Hotel in Dubai
#84 Romantic Hotel in Dubai
#120 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Auris Plaza Hotel staff and other travellers.
38 questions
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Questions? Get answers from Auris Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don´t know”
 of 5 bubbles kimbolinder, 6 Jan 2017 | Read review
“On south side away from building site”
 of 5 bubbles jstevens5865, 5 Jan 2017 | Read review
“Location on this hotel will be the biggest plus.”
 of 5 bubbles SuperTed76, 28 Dec 2016 | Read review
“Book directly through the hotel's website because you get a late check out at 4pm”
 of 5 bubbles Aicelle, 29 Nov 2016 | Read review
“Away from the construction sites”
 of 5 bubbles 190phils, 27 Nov 2016 | Read review
5 of 5