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JA Palm Tree Court

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JA Palm Tree Court
JA Palm Tree Court
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2,511 Reviews from our TripAdvisor Community

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Showing 2,096: English reviews
Lincolnshire, United Kingdom
Reviewed 27 September 2016

Yet another excellent holiday at this lovely resort. The guest rooms are lovely, comfortable and immaculately clean in a peaceful setting. The choice of food is endless and the staff are efficient, friendly and polite. Looking forward to returning in the very near future.

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Helpful?
Thank Pat P
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear Pat P, Thank you for taking the time to write a review of JA Palm Tree Court. I am so pleased to read that your experience with us was perfect. We strive to provide our guests with exceptional customer service and I’m very happy we were able to do this for you. I hope we will have an opportunity...

London, United Kingdom
Reviewed 27 September 2016

JA is a very relaxing holiday resort just outside of Dubai. The service is excellent and the staff are very attentive. There is plenty to do if you don't want to just lie on the beach or around the pools and soak up the sun. If you want to visit the city there is a regular hotel bus service.

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Thank mailtony
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear mailtony, We at JA Palm Tree Court are wholeheartedly touched by your endearing compliments and are sincerely pleased to have been your choice during your well-deserved getaway. Your warm comments towards our team’s hospitality have been passed on to our entire team. Once again, thank you for your support to JA Palm Tree Court. We look forward to welcoming...

Scotland
Reviewed 26 September 2016

This is the third time we have stayed at this hotel on all inclusive. Again we had a wonderful time. The staff are a credit to this hotel, Christian at the White Orchid and Chandana from room service were excellent and a credit to this hotel. There have been some changes to the all inclusive package but there are still...

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Thank gordonsreid
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear gordonsreid, First and foremost, please accept my heartfelt thank you for your continued patronage and support of JA Palm Tree Court. I am happy to know that once again, we were able to provide you a memorable JA experience. Thank you for your compliments about friendly service and rest assured that this has been shared with the team. Thank...

Penrith, United Kingdom
Reviewed 26 September 2016

Just stayed three nights on our way home. A nice hotel with lovely grounds. The staff are professional and helpful. The only problem I found is that food and drink is very expensive. If you drink then take up the all inclusive option. The hotel is about an hour out of the city and although there is a free shuttle...

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Thank OJS363
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear OJS363, While I am glad to know that you had an enjoyable three night stay with us, I am saddened to have read of your disappointment with regards to the hotel’s prices. Please be advised that the prices we are offering in the hotel are competitive and in line with the current market trend in other 5-star hotels in...

England
Reviewed 26 September 2016

Our first time at this resort having visited Dubai and Abu Dhabi 1o times. The staff are terrific and nothing was too much for them to ensure our stay was enjoyable. The waiter at the White Orchid was on his own and I would suggest that more than one member of staff is needed I this busy area. We hope...

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Thank giorgiovincenzos2016
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear giorgiovincenzos2016, Thank you for the feedback you shared with us. I am happy to learn that you had an enjoyable first time stay with us here in Dubai. I will share your comments with everyone and I am sure that they will be equally chuffed to read your praises. On the other hand, your observations with regards to your...

Essex
Reviewed 26 September 2016

Just returned from a fabulous week at this resort , it's everything I was looking for and more. The staff were friendly without being intrusive . , food was amazing, quality suburb and so much choice too. Overall a fabulous resort

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Thank marieU9138AR
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear marieU9138AR, Thank you for posting a review about your recent stay with us. We are delighted to hear that your stay was excellent and you particularly love the friendliness of my team. I am really proud of them. Once again, thank you and I look forward to welcoming you back in the near future. With heartfelt regards from “Dubai’s...

London
Reviewed 26 September 2016

Brilliant time once again, my fourth visit & wife's twelfth. Staff brilliant as always, quality of food still very good and cleanliness of suite and hotel kept to a high standard. Will definitely be returning.

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Thank Andreas M
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear Andreas M, Thank you for your valuable feedback, and for going out of your way to share your experience with other TripAdvisor readers. It has been a pleasure serving you and your wife during your vacation in Dubai, and I appreciate your words of encouragement very much! I hope that we will have the opportunity to welcome you back...

Reviewed 25 September 2016 via mobile

Stayed for 9 nights in early September. Only left the resort once as had every we desired there. Although a little out of town, the shuttle busses are great, free and get you to the tourist spots. Would recommend and will certainly go again. Excellent holiday.

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1Thank Louisssss94
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear Louisssss94, Thank you for reviewing your stay with us at JA Palm Tree Court. It was a pleasure accommodating your well-deserved getaway at our resort, and we are thrilled that you enjoyed the time you spent with us. We cannot wait to have you back really soon. With heartfelt regards from “Dubai’s Only True Resort”, Otto Kurzendorfer General Manager

Manchester, United Kingdom
Reviewed 25 September 2016 via mobile

This was our fourth time at this hotel..we were very disappointed! They have taken a lot of things off the all inclusive that we used to enjoy last year..ice creams, cider, Corona, certain Gins, no Malibu. Also when we arrived at the hotel and after a few hours of getting settled in we went to reception to book our evening...

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1Thank Danielle G
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear Danielle G, Thank you for your comments. I am disappointed to hear that your recent stay with us was not up to your expectations, and I can assure you that this is not up to our usual high standards. It disturbed me greatly to learn that you were unable to book some of our high demand a la carte...

DUBAI
Reviewed 25 September 2016 via mobile

Where do I start this Hotel is the best in Dubai . We stayed for 3 weeks at the PTC having previously stayed at sister Hotel next door 3 times but must say the PTC has just that little extra touch. Everything from the rooms the beautiful grounds the beach food and most of all the excellent staff not once...

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Thank GROOVY60
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear GROOVY60, Our aim is for all of our guests to feel like royalties and I am so pleased my team throughout the resort made you feels just that! I am sure that they will be chuffed to have received special mention and I greatly appreciate you taking the time to post a review and for highlighting your experiences. Our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
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Questions & Answers

Here's what travellers have asked, with answers from JA Palm Tree Court staff and other travellers.
171 questions
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Manchester, United Kingdom
Durham, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beware of all inclusive package....”
 of 5 bubbles BuckLanders, 20 Mar 2017 | Read review
“beachfront ground floor”
 of 5 bubbles akosk140, 16 Mar 2017 | Read review
“Consider flying in to Abu Dhabi, time wise its about the same as Dubai, but a lot less hassle.”
 of 5 bubbles MBS01, 13 Mar 2017 | Read review
“We always had a room with a balcony beach front though the terraces literally have there own garden”
 of 5 bubbles glennt419, 13 Mar 2017 | Read review
“Junior suite p, garden beach front”
 of 5 bubbles Ofcourseitsme, 11 Mar 2017 | Read review
5 of 5