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Kempinski Hotel Mall of the Emirates

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#38 of 544 Hotels in Dubai
Certificate of Excellence
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Kempinski Hotel Mall of the Emirates
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1,421 Reviews from our TripAdvisor Community

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Showing 1,162: English reviews
London
Reviewed yesterday NEWvia mobile

Really enjoyed our stay at the Kempinski Mall of the Emirates. Our suite was stunning with huge bathroom and beautiful furnishings. Very impressive selection at breakfast plus great service with them remembering how we like our tea and coffee. Eggs however you like delivered to your table. And we enjoyed sitting outside near the pool (when the weather allowed). We...

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Helpful?
Thank Michele077
Reviewed 2 days ago NEW

Staff were friendly and check in was brilliant, shown up to the room which had a view of SZ Road. The room was a little dated and had a few issues with the TV but maintanence fixed the issue within the hour. Location is good as it's connected to the mall. Free parking is available and wi-fi was free. Never...

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Thank Feroze K
Cairo, Egypt
Reviewed 2 days ago NEW

Very nice hotel , very friendly staff, the hotel is attached to the mall as you step out to all its amazing amenities , breakfast is great and we had inroom dining one night again very good... the room are very spacious and with all amenities.... Kempinski have not left anything out! the hotel is relatively central , i would...

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Thank Karim R
Saudi Arabia
Reviewed 2 days ago NEWvia mobile

افضل فندق في دبي ، غرف واسعة ونظيفة والفطور متنوع ولذييييذ. افضل من كثير فنادق ٥ نجوم في دبي عن تجربة .. This is our 2nd visit to this hotel. Everything perfect. Room and lobby very clean and spacious. The breakfast so yummmyy, Everything you want you will find it 😋💕. Highly recommend ⭐️⭐️⭐️⭐️⭐️

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Thank Princess A
Karachi, Pakistan
Reviewed 3 days ago NEWvia mobile

The hotel has very nice and big rooms and bathrooms but the price tag of $ 400 a night without breakfast is higher than it's worth in my opinion (I stayed in the grand deluxe room). It gives a direct entrance to the Mall which is a plus.

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Thank Raza84
Reviewed 3 days ago NEWvia mobile

Five Star Hotel with 5 star staff and service. An exceptional experience due to the customer service and all the staff who make you feel like you are home from home. The Aspen suites are amazingly appointed and truly unique. The location was excellent being next door to Ski Dubai and The Mall of Emirates. I highly recommend this Hotel...

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Thank John K
Reviewed 4 days ago NEWvia mobile

Staying three nights with Kempinski Mall of the Emirates as a surprise trip to celebrate my wife's birthday, the experience was simply amazing. Before and during our stay, Gerardo and his Concierge team provided wide range of recommendation for how to make our stay a better one; every staff is so nice including the reception, the lounge and for sure,...

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Thank WONG Tsz Ming R
Leicester, United Kingdom
Reviewed 4 days ago NEWvia mobile

I visited this hotel along with my wife. We reached Dubai at 8AM, and we were at the hotel around 9:30. Normally checking in is around 15:00, but the receptionist was so friendly, that he was able to arrange for us an early check in at 11:00, plus we stayed at the lounge. The hotel is connected to the emirates...

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Thank Patkovic
A TripAdvisor Member
1 review
Reviewed 5 days ago NEWvia mobile

I with my family stayed in Kempenski Hotel, Mall of Emirates for more than a week in Aspen Chalets and my stay was amazing. Each department of Hotel made our stay rememberable whether it was Food, Executive lounge, room service, housekeeping, butler service, concierge, front desk team, Noir club team and vigilant security team. I must appreciate the entire Kempenski...

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Thank A TripAdvisor Member
Toronto, Canada
Reviewed 5 days ago NEW

Interestingly, I had been to this hotel a few years prior and had a much better experience but the last trip left me feeling a bit lacking. The responses to requested wasn't as prompt as I expected. I had to call a couple of times to make reminders. I'd even asked for stationary from one of the staff members at...

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Thank beeayodele

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With its ideal location next to Mall of the Emirates, this hotel offers convenience to both business and leisure guests with world-class shopping, dining and entertainment a stone throw away. The mall itself includes more than 520 stores of prestigious international labels, a 14-screen multiplex VOX cinema and numerous food and beverage outlets - and not to forget the world's first indoor Ski dome. During more serene hours, guests can rejuvenate at our renowned Softouch Spa or simply sit back and relax by the outdoor infinity edge pool. In short, limitless possibilities are offered here and there is something for everyone to enjoy. ... more   less 

Additional Information about Kempinski Hotel Mall of the Emirates

Address: Sheikh Zayed Road, Al Barsha | Attached to Mall of the Emirates, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: £216 - £559 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Mall of the Emirates 5*
Number of rooms: 393
Reservation Options:
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Also Known As:
Emirates Mall Hotel
Kempinski Hotel Dubai
Kempinski Dubai
Hotel Style:
#29 Spa Hotel in Dubai
#37 Luxury Hotel in Dubai
#39 Romantic Hotel in Dubai
#46 Business Hotel in Dubai
#59 Family Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel Mall of the Emirates staff and other travellers.
10 questions
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Tehran
4 months ago
4 months ago
Tehran
Summerville, South Carolina
over a year ago

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Questions? Get answers from Kempinski Hotel Mall of the Emirates staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As for a room with a front view (the back of the hotel faces onto the root of the Mall)”
 of 5 bubbles 576glenm, 15 Feb 2017 | Read review
“Avoid rooms that overlook the ski slope building - if you want a view that is.”
 of 5 bubbles Scottish_Rocket, 4 Feb 2017 | Read review
“High floors”
 of 5 bubbles donellag2014, 31 Jan 2017 | Read review
“If you want to feel like home, then get the Ski Chalet room.”
 of 5 bubbles benjikalas, 29 Jan 2017 | Read review
“If you want to have skiing track view from a chalet in the desert then Kempinski mall of Emirates Dubai is the place to be.”
 of 5 bubbles syeda616, 23 Jan 2017 | Read review
5 of 5