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Grand Excelsior Hotel Bur Dubai

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Traveller (216)
Room & Suite (290)
Pool & Beach (34)
Overview
  • Excellent32%
  • Very good36%
  • Average17%
  • Poor8%
  • Terrible7%
Travellers talk about
“bur dubai”(35 reviews)
“meena bazaar”(9 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (661)
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571 results
Traveller rating
202
184
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40
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LanguageEnglish
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202
184
105
40
40
Show reviews that mention
All reviewsbur dubaihousekeeping managermeena bazaarrecommend this hotelbreakfast spreadindian foodfront officethe hotel staffrooftop poolhouse keepingspecial thanksbusiness tripmetro stationreceptionamirmskarama
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1 - 5 of 571 reviews
Reviewed 2 days ago via mobile

The staff were pleasant, location convenient. Cabs were readily available and food selection was good. The room we had was not good, particularly the bathroom. We had to shower only throughout because taking a bath was unimaginable. There's need to fumigate the roaches in the...More

Thank Charity F
Response from Senol S, General Manager at Grand Excelsior Hotel Bur DubaiResponded yesterday

Dear Charity F, Thank you very much for choosing Grand Excelsior Bur Dubai. We are pleased to welcome you and your appreciation towards staff truly enticed us to work harder for the betterment of our hotel and services. Regarding your room, specifically bathroom, we sincerely...More

Reviewed 1 week ago via mobile

We were here for three nights and enjoyed our stay. The room was clean, beds comfortable, all staff friendly and helpful. Facecloths are not provided, and there were only 4 coat hangers. We were told to go to breakfast at HP on the 7th floor....More

Thank lobstaluva
Response from Senol S, General Manager at Grand Excelsior Hotel Bur DubaiResponded 6 days ago

To Our Valued Guest, Thank you for sharing the details of your recent visit with us. We are delighted you had a nice stay and you liked the room we have given you. Regarding the hangers and our Veranda Café, First off, we sincerely apologize...More

Reviewed 1 week ago via mobile

The rooms were very shabby and unclean with food fallen for days even before we checked in. The hotel is strictly ok and honestly, there are many better options to stay in Dubai. The toilets were stinky and unclean. In short, choose another hotel!More

1  Thank UD_Dl
Response from Senol S, General Manager at Grand Excelsior Hotel Bur DubaiResponded 6 days ago

To Our Valued Guest, Thank you for sharing the details of your recent visit with us. First off, we sincerely apologize for the inconvenience you have had and we have shared and discussed with the concerned department about your issue. We would like to inform...More

Reviewed 1 week ago via mobile

We stayed for two nights, reception and other staff are very helpful & we received a warm welcome, Hotel is not new but it’s neat & clean, in the reception Mr.haitham was very friendly & responsible. No disturbance & No rush Bellboy bryce also was...More

Thank nahid a
Response from Senol S, General Manager at Grand Excelsior Hotel Bur DubaiResponded 6 days ago

To Our Valued Guest, It was indeed a pleasure to welcome you at Grand Excelsior Bur Dubai. Thank you very much for sharing the details of your recent experience with us. We are delighted you had a great stay and it is gratifying to read...More

Reviewed 2 weeks ago via mobile

Checked in on April 1st for 11days on a family holiday. So far it has been a nice & comfortable stay. Easy check in , very clean , well furnished rooms. ( Though we could not get adjoining rooms, as the hotel is fully booked)....More

Thank Sanjay D
Response from Senol S, General Manager at Grand Excelsior Hotel Bur DubaiResponded 2 weeks ago

To Our Valued Guest, It was indeed a pleasure to welcome you at Grand Excelsior Bur Dubai. Thank you very much for sharing the details of your recent experience with us. We are delighted you had a great stay and you liked the sumptuous dishes...More

View more reviews
Best Value Properties in Dubai, United Arab Emirates
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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$51 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#193 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$51 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#193 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (216)
Room & Suite (290)
Pool & Beach (34)
Dining (29)
Amenities (16)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
sarika j
23 March 2018|
AnswerShow all 3 answers
Response from Leizzl G | Reviewed this property |
yes I think so... most of the hotels in Dubai have iron and iron board.
1
Vote
jasmeet g
18 March 2018|
AnswerShow all 2 answers
Response from Leizzl G | Reviewed this property |
Yes. A few blocks away. I know there are a lot at the bank street and there is Burjuman mall.
1
Vote
Parth1010
8 February 2018|
Answer
Response from Senol S | Property representative |
Hi There, Greetings from Grand Excelsior Bur Dubai. Thanks for writing. Visitors are only allowed at the hotel lobby not in the hotel rooms. Should you have additional question, please let me know.
0
Votes
Room Tips
"Make sure you request for non smoking if that is what you want."
Read review
"Value for money"
Read review
"Good for business because of the location"
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"Good location, friendly staff, very happy with our stay"
Read review
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