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Palace Downtown

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Traveller (2259)
Room & Suite (549)
Pool & Beach (178)
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Overview
  • Excellent81%
  • Very good13%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“fountain view”(154 reviews)
“burj khalifa”(406 reviews)
“asado”(79 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (2,962)
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2,193 results
Traveller rating
1,729
275
90
59
40
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LanguageEnglish
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1,729
275
90
59
40
Show reviews that mention
All reviewsfountain viewburj khalifaasadosouk al baharewaan restaurantdubai fountainfountain showdiplomatic suitethai restauranttallest building in the worldrose petalsamazing locationour honeymoonbreakfast buffetupgraded to a suitewonderful hotelafternoon tea
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1 - 5 of 2,193 reviews
A TripAdvisor Member
31
Reviewed 2 days ago via mobile

We stayed at the Palace for 5 nights. I made the booking a month in advance and asked for two queen beds but it was not honored the day of the check in. Instead of offering complimentary room upgrade or breakfast the manager was focused...More

1  Thank A TripAdvisor Member
Reviewed 2 days ago

Amazing hospitality and service! Me and my wife enjoyed alot. During all my stay I Had a incredible and kind service from reception to restaurant. Specially from side of restaurant Chef Mohan made an amazing food which was icredible.Food made by him was ultimate. Not...More

Thank Abhishek J
Response from David S, General Manager at Palace DowntownResponded 2 days ago

Dear Abhishek J, Thank you for sharing such a wonderful review, I am glad that you enjoyed your stay with us here at the Palace. I have personally shared your feedback with Chef. Mohan and truly, he couldn’t have been prouder 😊. It was a...More

Reviewed 3 days ago via mobile

this hotel is amazing, me and my husband stayed last April for 8 nights and we miss it every day since we've come back! it has amazing views overlooking the dancing fountain, we had a very large bedroom same as what we have at home,...More

Thank Sidrha
Reviewed 5 days ago via mobile

I loved my stay, the hotel is like a home away from home, all the amenities and staff were exceptional, the location great!! Shephard, Vivian,Larry & Sofraz you are the best!!! Thank you so much for making my stay comfortable See you all next time.More

1  Thank sadiegaid
Response from David S, General Manager at Palace DowntownResponded 5 days ago

Dear Sadiegaid, Thank you for sharing your review, I am glad that you enjoyed your stay here at the Palace. I have personally shared your feedback with Shepard, Vivian, Larry and Sarfraz and have congratulated them for their exceptional performance and truly, they couldn’t have...More

Reviewed 1 week ago via mobile

It was a great feeling to be at this hotel. A two night stay on the eve of our 50 Birthday , by our family . The warmth of the luxury can be felt the moment one enters the hotel followed by the lobby.We were...More

2  Thank Rajesh A
Response from David S, General Manager at Palace DowntownResponded 5 days ago

Dear Rajesh A, Thank you for such a wonderful feedback, I am glad that you enjoyed your stay at the fullest, this I must say is our only aim to make our guests feel comfortable and at home while they stay with us, and reading...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$233 - US$702 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Dubai
#11 Business Hotel in Dubai
#30 Family Hotel in Dubai
#40 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$233 - US$702 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Dubai
#11 Business Hotel in Dubai
#30 Family Hotel in Dubai
#40 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (2259)
Room & Suite (549)
Pool & Beach (178)
Dining (155)
Family and Play Areas (10)
Business Centre & Event Rooms (2)
Nearby
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa,
the world’s tallest building. It towers over the city
and resides in the prestigious Downtown development.
Once an old army base, Downtown is now the jewel in
Dubai’s crown, a beautiful residential and leisure
area housing not only the world’s tallest building,
but the world’s largest fountains and mall. Wide
marble sidewalks are perfect for strolling, with
...More
Questions & Answers
Ask a question
LadyJKR
8 April 2018|
AnswerShow all 2 answers
Response from John G | Reviewed this property |
Best is to hire a private car and ask for the arrangement you want - tours are normally to “Bedouin” camp
1
Vote
NatMatt1
7 April 2018|
AnswerShow all 5 answers
Response from Mike T | Reviewed this property |
Hi. We only stayed on Bed & Breakfast but the restaurants on site are excellent and no need to even leave the hotel.
0
Votes
cristagalli24
1 April 2018|
Answer
Response from Grahame W | Reviewed this property |
No need - it is short slow walk of about 10 minutes from the hotel across the bridge to Dubai Mall
1
Vote
Room Tips
"Higher floors have best views"
Read review
"Fountain view"
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"Fountain view room (you pay a premium but it is worth the cost)"
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"First floor gives amazing views of fountain show and Burj Khalifa"
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