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Palace Downtown

2,859 reviews
#45 of 563 Hotels in Dubai
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Traveller (2127)
Room & Suite (533)
Pool & Beach (176)
Overview
  • Excellent81%
  • Very good13%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“burj khalifa”(407 reviews)
“souk al bahar”(55 reviews)
“ewaan restaurant”(54 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Palace Downtown
Special Offer: Upto 10% Off Book Direct
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,859)Write a Review
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Traveller rating
1,672
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1,672
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Show reviews that mention
All reviewsburj khalifasouk al baharewaan restaurantlake viewfountain showdiplomatic suitethai restaurantdubai fountainsarabian styletallest building in the worldrose petalsamazing locationour honeymoonbreakfast buffetupgraded to a suitewonderful hotelafternoon tea
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11 - 15 of 2,126 reviews
Reviewed 2 weeks ago via mobile

Excellent facility with all the luxuries. Beautiful lobby and large luxurious rooms. Close proximity to dubai mall but inside the hotel completely isolated from the noise and crowd. Next to the souk. Amazing burj views from the pool area.More

Thank Imran K
Response from David S, General Manager at Palace DowntownResponded 2 weeks ago

Dear Imran K, Wow - what a rewarding review! Thank you so much for sharing your feedback with us here on TripAdvisor! I was truly pleased to hear that you have had such an amazing stay with us while appreciating our location, views, facilities and...More

Reviewed 3 weeks ago via mobile

We thought this hotel would be perfect for our four day stay. The hotel is beautiful and located decently near the Dubai Mall. The rooms were nice except for the moldy smell that left us congested during our entire stay. The worst part about what...More

1  Thank zakindy
Response from David S, General Manager at Palace DowntownResponded 2 weeks ago

Dear Zakindy, I would like to start my message by sincerely apologising for the challenges you have faced during your recent stay with us and thank you for taking the time to share your feedback... It was with great distress that I have gone your...More

Reviewed 3 weeks ago

We spent ten days in paradise at the Palace Downtown amid lovely, tasteful Arabic ambiance and friendly, helpful staff. Conveniently located among the most popular attractions of Dubai, this hotel offers a wide array of amenities. Most exceptional was the wonderful, professional service with a...More

2  Thank Star2K220
Response from David S, General Manager at Palace DowntownResponded 3 weeks ago

Dear Star2K220 Thank you so much for your kind review and recognition of the Team! I was really pleased to read that you have had such an outstanding experience while appreciating our Arabesque atmosphere, location, surrounding attractions as well as our amenities. I have congratulated...More

Reviewed 4 weeks ago

This hotel is located in the heart of Dubai Downtown. I have visited this hotel back in year 2010 and again recently and have to say that the standard continues to be very high. The hotel does not have high rise floors which gives it...More

1  Thank Bo-Alanood
Response from David S, General Manager at Palace DowntownResponded 3 weeks ago

Dear Bo-Alanood, Thank you or sharing your experience with our fellow TripAdvisor Readers! I am really pleased that you have not only enjoy our spacious rooms, and we are indeed very fortunate with our convenient location, surrounded by so many of Dubai's main attractions. Furthermore,...More

Reviewed 4 weeks ago

We LOVED it! Ryan (our waiter) was exceptional. He showed a high level of hospitality, professionalism and warmth. Very good food, wide variety, good cuisine. The ambiance was very nice oriental, with great lighting for a comfortable night.More

1  Thank Lujaine R
Response from David S, General Manager at Palace DowntownResponded 4 weeks ago

Dear Lujaine R, Thank you for taking the time to share your rewarding review and recognition towards Ryan! We always strive to provide our guest with that exceptional experience and to make them feel at home... therefore I am so happy to read comments like...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$258 - US$925 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Dubai
#11 Business Hotel in Dubai
#30 Family Hotel in Dubai
#40 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$258 - US$925 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Dubai
#11 Business Hotel in Dubai
#30 Family Hotel in Dubai
#40 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (2127)
Room & Suite (533)
Pool & Beach (176)
Dining (149)
Family and Play Areas (10)
Business Centre & Event Rooms (2)
Nearby
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa,
the world’s tallest building. It towers over the city
and resides in the prestigious Downtown development.
Once an old army base, Downtown is now the jewel in
Dubai’s crown, a beautiful residential and leisure
area housing not only the world’s tallest building,
but the world’s largest fountains and mall. Wide
marble sidewalks are perfect for strolling, with
...More
Questions & Answers
Ask a question
kevfre
4 February 2018|
AnswerShow all 2 answers
Response from azamshaban | Reviewed this property |
During ramadan you will be enjoying and having different experience The most important for you is to check the timing of the place you want to visit as during ramadan every place get there timing different other then this... More
1
Vote
Gillian R
27 January 2018|
AnswerShow all 3 answers
Response from David S | Property representative |
Dear Gillian R, Greetings and thank you for your inquiry. Please be advised that all guests above 21 years of age are welcome to Fai, our vibrant cocktail lounge open daily from 5pm to 2am. Additionally we have 5... More
0
Votes
Vesela V
27 January 2018|
Answer
Response from LeanneN123 | Reviewed this property |
No they don't
1
Vote
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12345626
Room Tips
"Tips are included...but its customary to tip an extra 10-15% if the service is really good."
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"Fountain view room has only partial view of the fountain."
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"Rooms facing the Dubai Fountain are good to enjoy the show!!"
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"Ask for a room facing the lake and Burj Khalifa"
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