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Four Points By Sheraton Bur Dubai

Sheikh Sabah Al-Ahmad Al-Jaber Al-Sabah Street 4C Bur Dubai, Dubai United Arab Emirates
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Traveller (1239)
Room & Suite (340)
Dining (140)
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About

#114 of 809 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Four Points by Sheraton Bur Dubai is a four-star property located in Bur Dubai, United Arab Emirates which features 250 guest rooms and suites with 3 restaurants including a pub. Our hotel in historic Dubai on Mankhool Road is only a few minutes walk from major shopping centres, the old souks, Dubai Museum and Dubai Metro. Our downtown Dubai hotel provides a free bus shuttle to the beach & major shopping malls.
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Property amenities
Free parking
Wifi
Pool / beach towels
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Kids stay free
Valet parking
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Kids' meals
Special diet menus
Poolside bar
Rooftop bar
Free shuttle or taxi services
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Sun terrace
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Iron
Refrigerator
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Room types
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
Family
Languages Spoken
English, Arabic, Filipino, Hindi
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.

Location

Sheikh Sabah Al-Ahmad Al-Jaber Al-Sabah Street 4C Bur Dubai, Dubai United Arab Emirates
Name/address in local language
Four Points By Sheraton Bur Dubai
3,843Reviews142Q+A100Room tips

Reviews
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sayadil wrote a review 11 Apr
New Delhi, India350 contributions187 helpful votes
So the hotel is worse due to management which has no idea what customer service is. Also mentality of the hotel management points to preference to mint money from customers rather than offer exception customer service. We booked a room with 3 occupancy and paid a premium over double occupancy at the time of booking. Room provided had very small bed where three adults could not possibly sleep by any imagination. On asking for extra bed for the third person to sleep we were asked for an extra charge of 60 dhiram per day. We insisted when we paid a premium for adding 3rd occupant to the room what does that mean!? Do they expect third person to sleep on the floor. Usually room with three adults include a big king size bed or a two queen size beds or has a sofa bed/extra bed but management could not understand this. Also my father is a stroke patient so the hotel offered no help to us to get our luggage taken to room by bell boys. Staff has no manners what so ever. Also the staff starts calling you from 10am to check out when there’s still some time left. Rooms are basic. Food is bad for the price they charge A disappointment in every sense
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: Just avoid this hotel. If you wanna stay in bur Dubai Royal ascot is a better hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel ManagementDXB, Marketing at Four Points By Sheraton Bur Dubai
Responded 2 days ago
Dear sayadil, Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. As we pride ourselves on delivering a memorable hotel experience during your travels. Please accept our sincere apology for disappointment caused in highlighted areas where you have rated us with lower ratings. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Ahmed Al-Esawy Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sheen p wrote a review 8 Apr
6 contributions1 helpful vote
We stayed 5 days at Sheraton Bur Dubai and there is only good things to say: the staff are lovely , the hotel is just wow and the room is clean and spacious. The staff are very friendly, courteous and helpful. They made our stay so enjoyable and comfortable. I would like to thank all the team! Especially Mr TULSI ( house keeping) and ABHISHEK ( Hotel entrance ) they do their job perfectly. Thank you again for the warm welcome and to ask if we need anything. There was this guy at the entrance ( a black guy) im trying hard but can’t remember his name though. He was simply amazing. Very nice person and always assisting with a smile. The breakfast was very good! Free shuttle to Dubai mall , to kite beach and outlet. Most friendly and helpful staff ever. Everything about the hotel was exceptional. We really enjoyed our time there. Will definitely be coming back. Regards, Ms Persand from Mauritius
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel ManagementDXB, Marketing at Four Points By Sheraton Bur Dubai
Responded 5 days ago
Dear sheenp2023, Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Ahmed Al-Esawy Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Evetta Keys wrote a review 2 Apr
London, United Kingdom5 contributions
Visiting Dubai was a whirlwind of excitement, and staying at the Four Points By Sheraton Bur Hotel added a touch of luxury to the experience. The hotel's sleek design and comfortable rooms provided a welcome retreat after a day of exploring the bustling city. The staff were incredibly hospitable, making sure every need was met with a smile. Plus, the hotel's location near Dubai's iconic landmarks made it easy to navigate the city. Overall, sleeping at Four Points By Sheraton Bur Hotel enhanced my Dubai adventure, leaving me with fond memories of both the city and my stay.
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Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel ManagementDXB, Marketing at Four Points By Sheraton Bur Dubai
Responded 1 week ago
Dear evettak2024, Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Ahmed Al-Esawy Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rach Lisa wrote a review Mar 2024
Spain3 contributions2 helpful votes
Great hotel but prices are higher. Far from metro stations if considering the walk. Hotel itself is clean, staff are helpful and we enjoyed our stay. Just the distance from the public transport is not that great. As a tourists, we needed to be nearby metro but still good property to stay in
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel ManagementDXB, Marketing at Four Points By Sheraton Bur Dubai
Responded 2 weeks ago
Dear 831rachelleannr Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Ahmed Al-Esawy Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Matt leih wrote a review Mar 2024
New Delhi, India2 contributions
It's my first time with this Four Points by Sheraton and absolutely loved it. We reached very late at night and ordered for in room dining and it was absolutely amazing food one time, the foods were amazing and very fresh and it was delivered by Pankaj he was very polite. Special thanks to Aastha she was very professional warm at Purani Dilli and she was very anticipated for my kid needs and always smiling. Service at Purani Dilli was excellent. Really appreciate this experience. Coming back again very soon.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel ManagementDXB, Marketing at Four Points By Sheraton Bur Dubai
Responded 3 weeks ago
Dear Leih0075, Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Ahmed Al-Esawy Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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surjitsihra62 wrote a review Mar 2024
Harrow, United Kingdom2 contributions
Wonderful stay here. Extremely friendly staff. Very nice hotel. Clean. Spacious room. Fridge. Large TV. Tea and Coffee facilities. Comfy Bed. Lots of storage. Nice Bufffet breakfast, offering eggs to order. Great location. Good rooftop pool with plenty of comfortable sunbeds. There is a sauna. Unfortunately, the women's sauna was a let down as it's electric and did not really heat up to feel you're in a Sauna. Would definitely recommend and revisit.
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel ManagementDXB, Marketing at Four Points By Sheraton Bur Dubai
Responded 3 weeks ago
Dear surjitsihra62o, Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Ahmed Al-Esawy Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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gsherb96 wrote a review Mar 2024
Edinburgh, United Kingdom16 contributions26 helpful votes
Very clean, bedroom very good and staff very helpful and friendly. Could be noisy in evening with staff working in corridors (and room above us) at all hours. Restaurant and Sports Bar ok. Swimming pool on roof very good. Located in city centre so if you want to be based amongst local life and fairly near (15 mins walk) to historic Dubai and The Creek, it is well positioned. Reasonably priced, which reflects its location. Probably more suited as a business short stop hotel than one for a longer vacation.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel ManagementDXB, Marketing at Four Points By Sheraton Bur Dubai
Responded 5 Mar 2024
Dear gsherb96, Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, please note that your feedback has been shared with the team as a critical way of understanding how we can continue to deliver great experiences. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area. Regards, Ahmed Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Frank1201 wrote a review Mar 2024
Weimar, Germany37 contributions79 helpful votes
If you are on a business trip, check in online the day before and confirm your arrival in writing early in the morning. After arrival, the room was canceled because no one showed up. No communication within the house. No invoice was handed over when checking out. It wasn't finished until two days later. After six more days, no points or overnight stays will be credited for the Bonvoy program. The hotel is to be avoided. Absolutely unqualified employees. Some at reception can't read. Strange but true!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel ManagementDXB, Marketing at Four Points By Sheraton Bur Dubai
Responded 5 Mar 2024
Dear Frank1201, Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, please note that your feedback has been shared with the team as a critical way of understanding how we can continue to deliver great experiences. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area. Regards, Ahmed Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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aparna2009 wrote a review Feb 2024
Bengaluru, India43 contributions16 helpful votes
It was an excellent stay at the hotel. Absolutely nothing that I can complain about! The room size is good, maintained spick and span. The location is great. The museum of future is just in a walking distance. There are many eateries, pharmacies located very near by. You can easily get running taxis. The breakfast menu is descent. Overall a great experience.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel ManagementDXB, Marketing at Four Points By Sheraton Bur Dubai
Responded 1 Mar 2024
Dear aparna2009, Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Ahmed Al-Esawy Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maps20502619075 wrote a review Feb 2024
1 contribution
Room are spacious, neat and clean Room, food is tasty, perfect location where you can get taxi easily, breakfast buffet is good, we have mentioned special request for microwave due to our baby and staff arranged the same. Highly Recommended.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel ManagementDXB, Marketing at Four Points By Sheraton Bur Dubai
Responded 2 Feb 2024
Dear Maps20502619075, Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Ahmed Al-Esawy Assistant Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£54 - £97 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton downtown dubai hotel dubai, 4 points by sheraton downtown dubai, four points downtown dubai, four points dubai, sheraton dubai, dubai four points, dubai sheraton
LOCATION
United Arab EmiratesEmirate of DubaiDubaiBur Dubai / Al Mankhool
NUMBER OF ROOMS
244
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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FOUR POINTS BY SHERATON BUR DUBAI - Updated 2024 (United Arab Emirates)

Frequently Asked Questions about Four Points By Sheraton Bur Dubai
Which popular attractions are close to Four Points By Sheraton Bur Dubai?
Nearby attractions include VIA TRIP (0.08 miles) and Al Rais Shopping Centre (0.3 miles).
What are some of the property amenities at Four Points By Sheraton Bur Dubai?
Some of the more popular amenities offered include a rooftop bar, an on-site restaurant, and a lounge.
Which room amenities are available at Four Points By Sheraton Bur Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Points By Sheraton Bur Dubai?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Four Points By Sheraton Bur Dubai?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Four Points By Sheraton Bur Dubai?
Conveniently located restaurants include B-town Restro Bar, Tipsy Tikka, and Cantina Continental & Mexican Restaurant.
Are there opportunities to exercise at Four Points By Sheraton Bur Dubai?
Yes, guests have access to a fitness centre, fitness classes, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Four Points By Sheraton Bur Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points By Sheraton Bur Dubai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Points By Sheraton Bur Dubai?
The staff speaks multiple languages, including English, Hindi, Arabic, and Filipino.
Are there any historical sites close to Four Points By Sheraton Bur Dubai?
Many travellers enjoy visiting Al Shindagha Museum (1.0 miles) and Jumeirah Archaeological Site (4.9 miles).