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Four Points by Sheraton Downtown Dubai

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#132 of 544 Hotels in Dubai
Certificate of Excellence
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Four Points by Sheraton Downtown Dubai
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1,219 Reviews from our TripAdvisor Community

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Showing 946: English reviews
Anand, India
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed yesterday NEW

The hotel is located in good area very peaceful and clean and neat and safe place to stay.The checking was done very smoothly even my room was allotted even before the checked in time.The food was good the staff is very much co operative .But only thing was missing was some administrative mis communications or what I don't know every... More 

Helpful?
Thank Shashi25
Level Contributor
3 reviews
Reviewed yesterday NEW via mobile

Very nice hotel. Rooms were clean and staff very helpful. Its in town and taxi available all the time. Enjoyed my stay together with my family. Would be nice if they can extend breakfast time to 11:00am. We didn't enjoy the pool because of the heat but can not fault the Hotel for that. I would stay in the same... More 

Helpful?
Thank Turyahabwe R
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago

Well appointed, large clean room. Was not happy it faced inner walls but was spending only a few hours every night so was alright with the wall facing room. Good Wifi. In room coffee maker kits need a relook, sugar and sugar alternatives were blocked solid with humidity. Shower was a bit weak in pressure and the fixture needed a... More 

Helpful?
Thank Nagaraj P
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there. Thank you for choosing to stay with us and for taking the time to share your comments here on TripAdvisor. Your feedback has been noted and shared with the relevant departments. I am glad you appreciated the spacious rooms and we hope to see you again, soon. Kind regards, Gregor K. Executive Assistant Manager Four Points by Sheraton... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Arrived at hotel at 12AM... to be checked in and told to have a seat... upon 30 minutes passing we were told that ALL OF THE ROOMS IN THE ENTIRE DUBAI WAS BOOKED.!!! Why was my card charged and I was not notified upon being charged of this absent minded ness....(Still waiting to be reimbursed)We ended up sleeping in the... More 

Helpful?
Thank Thill11231
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there. Please accept our sincere apologies for your disappointment at your recent stay at our Hotel. I apologise for the delay in getting your requested room and were happy to give you an additional nights’ stay together with complimentary food and drinks as well as a late check-out on the day of departure to make up for it. Please... More 

new zealand
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Had two nights here and found all the staff to be so helpful and friendly. The Hotel room was lovely - the bed was huge. Enjoyed tea and coffee facilities. Breakfast was very nice. They had free shuttle's that took you to Emirates Mall and the Outlook Mall which we really enjoyed some bargain shopping at. The hotel is close... More 

Helpful?
Thank daisynewzealand
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there, Thank you for this positive feedback and taking the time to review the hotel. We are delighted to hear that you enjoyed your stay with us and used our amenities well. We look forward to seeing you again soon. Kind regards, Gregor K. Executive Assistant Manager Four Points by Sheraton Downtown Dubai More 

Level Contributor
10 reviews
4 hotel reviews
Reviewed 2 weeks ago via mobile

Since my work brought me to Dubai I had the pleasure of staying here for 5 days. The hotel is a reasonable choice if you are going around and enjoy Dubai. The hotel has a nice outdoor swimming pool on the roof along with a fine gym. The view from the hotel is the only neighboring buildings. There is a... More 

Helpful?
Thank Morten G
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there, Thank you for taking the time to review the hotel. We are happy to hear that you had a comfortable stay with us and look forward to seeing you again soon. Kind regards, Gregor K. Executive Assistant Manager Four Points by Sheraton Downtown Dubai More 

Nairobi, Kenya
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

This is one of my favourite hotels in Bur Dubai area. The food, service and rooms are all always without fault. Being a loyal SPG members has it own benefits too. The highlight of the hotel for me is the Bar, Yesterdays; its lively, comfotable and the decor is rustic and attractive. to watch a game or just have some... More 

Helpful?
Thank Lavi R
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there, Thank you for this amazing feedback, we are delighted to read your positive comments about the hotel. Thank you for staying with us again and we hope to see you soon. Kind regards, Gregor K. Executive Assistant Manager Four Points by Sheraton Downtown Dubai More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

The hotel is very nice, price is ok, and service is very good. I think that the location is not the best if you want to go to JBR beach or other places, but still many things to do around. I was in SPG floor and it was very good. Restaurant need to improve a lot their buffet.

Helpful?
Thank Federico M
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there, Thank you for taking the time to review our hotel. We are happy to hear that you enjoyed your stay with us. I have shared your feedback with our Executive Chef. We look forward to your next stay. Kind regards, Gregor K. Executive Assistant Manager Four Points by Sheraton Downtown Dubai More 

Abu Dhabi, United Arab Emirates
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

I travel frequently to Dubai for work and leisure and this is my go to hotel. Situated in a good location. The staff is friendly and helpful, specially the guy Shabar and other staff at front desk. The rooms are spacious and clean. Pool side is a great place to relax. Hopefully will visit again shortly.

Helpful?
Thank abasif
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there, Thank you for all the great feedback and for taking the time to review the hotel. It is great to hear from a frequent guest. We look forward to your next visit. Kind regards, Gregor K. Executive Assistant Manager Four Points by Sheraton Downtown Dubai More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

My wife and I went for a week to Dubai. We are happy with our choice for the Four Points by Sheraton Downtown Dubai. Price Quality is great. Beautiful Rooms, very nice and polite staff. Good Gym an Pool and the breakfast is great. They even have Free Shuttle buses to the Beach and Dubai Mall/Khalifa and back. Great service... More 

Helpful?
Thank Pim S
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there, Thank you for your positive and feedback about the hotel. We are happy to hear you enjoyed your stay with us and look forward to your next visit with us. Kind regards, Gregor K. Executive Assistant Manager Four Points by Sheraton Downtown Dubai More 

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Near Four Points by Sheraton Downtown Dubai

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Banquet Room
Official Description (provided by the hotel)
A four star property located in Bur Dubai which features 250 guest rooms and suites with 3 restaurants including a pub. It is only a few minutes walk from major shopping centers, the old souks, Dubai Museum and Dubai Metro. Provides free bus shuttle to beach & major shopping malls. ... more   less 

Additional Information about Four Points by Sheraton Downtown Dubai

Address: Mankhool Road, 4C Street | Bur Dubai near Standard Chartered Bank, Dubai 116162, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: £69 - £292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Downtown Dubai 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
Four Points By Sheraton Downtown Dubai Hotel Dubai
4 Points By Sheraton Downtown Dubai
Four Points Downtown Dubai
Four Points Dubai
Sheraton Dubai
Dubai Four Points
Dubai Sheraton
Hotel Style:
#102 Family Hotel in Dubai
#106 Business Hotel in Dubai
#106 Romantic Hotel in Dubai
#123 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Downtown Dubai staff and other travellers.
42 questions
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Questions? Get answers from Four Points by Sheraton Downtown Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms with a view.”
 of 5 bubbles nagarajp2014, 27 Nov 2016 | Read review
“There are no good views from any on the rooms, but ask for rooms on the front side, its not much but its the best.”
 of 5 bubbles , 15 Nov 2016 | Read review
“Take higher floors and view on front side is good.”
 of 5 bubbles JayMots, 6 Nov 2016 | Read review
“Please call the hotel and ask if they will be doing any renovations/constructions during your stay”
 of 5 bubbles CaribbeanTraveler35, 4 Oct 2016 | Read review
“6th floor rooms are quiet”
 of 5 bubbles Yazmin76, 8 Sep 2016 | Read review
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