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InterContinental Dubai Festival City

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Traveller (2878)
Room & Suite (1046)
Dining (409)
About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
Inspired by a graceful sailboat, InterContinental Dubai Festival City stands tall amid the business and shopping districts. The hotel is home to 6 dynamic bars and restaurants and has wifi throughout rooms and public areas.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Business
River View
HOTEL CLASS
Hotel links
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Reviews & more
2,140Reviews
3,291Photos
58Q+A
100Room tips
Traveller rating
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Popular mentions
I stay 3-4 Jan 2019. Although I am IHG platinum member but I face a very bad experience from front disc staff, the hotel is good in location and facilities but the staff are bad dealing. I will not stay again in this branch. Saeed Al-hag
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2 week business stay using conference facilities and gym. The room I had for the first week developed a noise in the ceiling void which although occurred at certain times of the evening, couldn't be fixed. From the outset i'd been offered a room change and eventually did so
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Response from IHGDFCExecOffice, Front Office Manager at InterContinental Dubai Festival City
Responded 1 week ago
Dear shaun g, Thank you for your excellent review about your recent business stay at InterContinental Dubai Festival City. It is great to read that you enjoyed our hotel, the restaurants and the leisure facilities. I am so sorry that you were inconvenienced by a noise coming from the ceiling, but I am glad we were able to solve the issue and you felt well taken care of by staff and management. We look forward to welcome you back again soon. Warm regards, Katinka Preiss Director of Front Office
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Among all intercontinental hotels, this one is one of the best. Rooms are great and spacious, corridors are wide, bathrooms are huge and great, and breakfast is spectacular. A great hotel and great place highly recommended. Mall is next door and convenient with over 250 shops.
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Response from IHGDFCExecOffice, Front Office Manager at InterContinental Dubai Festival City
Responded 1 week ago
Dear ericbengo, Thank you for taking the time to post your review on TripAdvisor. We are proud to know InterContinental Dubai Festival City is one of your favorite among all InterContinental hotels. The team and I do hope to have the pleasure of welcoming you back again soon. Sincerely, Katinka Preiss Director of Front Office
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We arrived at the hotel around 2:50 pm, had to wait for 2 hours to try to find a solution for our twin beds non smoking room. After 2 hours of wait time they were not willing to give an upgrade or some complimentary food for us. After 1 hour they decided to say that in my
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Response from IHGDFCExecOffice, Front Office Manager at InterContinental Dubai Festival City
Responded 1 week ago
Dear JPM201894 Thank you for your candid review. We apologize that the non- availability of a twin/ non- smoking room upon your arrival tarnished your overall experience. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Katinka Preiss Director of Front Office
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Great place to spend some vacation time. Loved the location. beautiful creek view, nice mall with direct access from hotel lobby and great eating joints! Liked the lobby and entrance experience. Gives a spacious feeling. Awesome staff and their service. Most importantly the room
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Response from IHGDFCExecOffice, Front Office Manager at InterContinental Dubai Festival City
Responded 1 week ago
Dear HK Bangalore We appreciate your 5 Star rating and your fantastic review about your recent stay at InterContinental. Thank you for spending NYE with us. The view to the fireworks in Festival City and Burj Khalifa was indeed amazing. We hope you visit us again for the next New Years celebration. Kind regards, Katinka Preiss Director of Front Office
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Creek View from the room. Burj Khalifa at a distance.
Morning view from the room!
Morning view from the room!
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123456210
There is always plenty of indian dishes available on the buffet in the main restaurant. I on many occasions had Biryani, Dhal, Dhal Makhni, Parata and Chappati etc. Some nights they feature an indian theme too. Eggs are available too.
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There is always plenty of indian dishes available on the buffet in the main restaurant. I on many occasions had Biryani, Dhal, Dhal Makhni, Parata and Chappati etc. Some nights they feature an indian theme too.
0 votes
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How much is the buffet breakfast here?
I believe breakfast was 150 AED at the time when I stayed.
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Does the the club lounge include alcohol drinks?
Yes
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In a previous visit I didn’t have problems eating or drinking during Ramadan. Hope this helps and sorry for the belated reply!
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12345612
"Creek View room is recommended"
"Request a higher floor, but avoid floors 5, 9, 13, 17, 21 & 26 because of the smoking stench."
"higher floors, upgraded rooms."
"lake side to see the laser show every half hour"
"Took a room that overlooked the nightly musical fountain show."
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12345620
PRICE RANGE
US$171 - US$623 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental dubai festival city hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiDubai Festival CityFocus Area
NUMBER OF ROOMS
508
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