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InterContinental Dubai Festival City

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Traveller (2335)
Room & Suite (1043)
Dining (330)
Overview
  • Excellent75%
  • Very good20%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from InterContinental Dubai Festival City
Special Offer: Book Direct and Save
Hotel deals
Offers from InterContinental Dubai Festival City
Special Offer: Book Direct and Save
Hotel deals
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Reviews (2,033)
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1,691 results
Traveller rating
1,207
357
76
34
17
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LanguageEnglish
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1,207
357
76
34
17
Show reviews that mention
All reviewsanise restaurantthe club loungeclose to the airportshopping mallwet roomcreek viewminutes from the airportbedroom suiteexcellent hotelburj khalifabusiness tripbreakfast buffet isrooms are spaciousmain restaurantspecial thanksihgchoix
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1 - 5 of 1,691 reviews
Reviewed 5 days ago via mobile

The property is excellent as you would expect from all Intercontinental locations. But this particular location always goes above and beyond to differentiate themselves via extraordinary customer service and attention to detail. The rooms are amazing as well as the view. I’m always greeted with...More

1  Thank Jackthedog88
Response from IHGDFCExecOffice, General Manager at InterContinental Dubai Festival CityResponded 4 days ago

Dear Mr Jack, Thank you so much. I was really pleased to read through your feedback. Thank you. It is our aim to "overdeliver" and go above and beyond to serve our guests. I hope you will come back soon. You are always most welcome....More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

This was my third stay at the IC, this time staying for 10 nights in a two bedroom club suite. The suite was huge, with two king size bedrooms both ensuite, guest toilet and a separate pantry. It was very well furnished and had great...More

1  Thank Davidob
Response from IHGDFCExecOffice, Manager at InterContinental Dubai Festival CityResponded 4 weeks ago

Dear Davidob, Thank you for taking the time sharing your detailed experience with fellow TripAdvisor travelers! We truly appreciate you mentioning the highlights of your stay including the convenient location, comfortable rooms, "fantastic" service provided by our housekeeping team and especially the hospitality provided by...More

Reviewed 1 week ago

Room was very nice, spacious and comfortable; great view of the Creek. Big deep bath, large shower head, separate toilet. Breakfast was first class: so many options and quality was great. I didn't need lunch.... Reception staff very friendly and professional, check-in was quick (at...More

1  Thank Ben E
Response from IHGDFCExecOffice, General Manager at InterContinental Dubai Festival CityResponded 4 days ago

Dear Mr Ben, We appreciate your feedback. Thank you very much! I agree with you, that on busy days, when our Event Centre is booked for large conferences and events, it can get very busy in the driveway. However, as you said, my team is...More

Reviewed 1 week ago via mobile

We visited Dubai in July and were staying for 11 nights. We were greeted at the airport by our driver arranged through concierge, they also arranged our return to the airport. Fabulous service. We arrived after midnight so after a long flight we were very...More

1  Thank KarenBateman66
Response from IHGDFCExecOffice, General Manager at InterContinental Dubai Festival CityResponded 4 days ago

Dear Ms Bateman, Thank you so much for this wonderful and detailed review. We truly appreciate it and I am happy to share it with my team. I agree, that all guests need to stick to the dress code of the Club Lounge and my...More

Reviewed 1 week ago

Excellent hotel and fantastic welcome. Upgraded to a suite amazing. Excellent breakfast fantastic choice . House keeping good. Only problem children from adjoining rooms running up and down the corridor. Pool fantastic.

1  Thank Beverley B
Response from IHGDFCExecOffice, General Manager at InterContinental Dubai Festival CityResponded 4 days ago

Dear Beverley, Thank you so much for your kind review. I am glad to hear, you enjoyed your stay with us. We are looking forward to your next visit. Warm regards, James Koratzopoulos Regional General Manager, IHG Dubai Festival City

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Babysitting
Airport Transportation
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Spa
Heated pool
Outdoor pool
Details
Price range
US$125 - US$490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Dubai
#19 Business Hotel in Dubai
#30 Romantic Hotel in Dubai
#37 Spa Hotel in Dubai
#44 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$125 - US$490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Dubai
#19 Business Hotel in Dubai
#30 Romantic Hotel in Dubai
#37 Spa Hotel in Dubai
#44 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (2335)
Room & Suite (1043)
Dining (330)
Pool & Beach (153)
Business Centre & Event Rooms (51)
Amenities (50)
Family and Play Areas (2)
Questions & Answers
Ask a question
N_IrelandThailandfan
26 March 2018|
AnswerShow all 5 answers
Response from Rosa B | Reviewed this property |
In a previous visit I didn’t have problems eating or drinking during Ramadan. Hope this helps and sorry for the belated reply!
0
Votes
Diablos5
26 January 2018|
AnswerShow all 4 answers
Response from JeddaCath | Reviewed this property |
Good question. It is used to be a lot more 2 years ago. The breakfast is decent of course doesn’t compare with the buffet in the main restaurant. Afternoon high tea is mini sandwiches and deserts Evening presentation... More
1
Vote
FussyMonkey
15 November 2017|
Answer
Response from Mohammad A | Reviewed this property |
The email is: Reservation.DFC@ihg
1
Vote
Room Tips
"Ask for creek facing; try bar on Exec Club level, quieter option than ground floor."
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"High up and away from lifts plus children."
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"If you can go for the club rooms, they are worth the extra as the club lounge is a great place to start the..."
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"Get a high floor with view of the city."
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