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Ghaya Grand Hotel

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About

Location
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Service
Value
Immersed in the center of one of Dubai’s rising areas, away from the hustle and bustle of the big city, one finds The Ghaya Grand Hotel as the ultimate modern hideaway. Offering unpretentious style, with a contemporary feel throughout. Boasting 765 luxury guests’ rooms, suites, and long – stay apartments with attention to detail providing limitless comfort and ambiance. Spacious sophistication and elegant furnishings, complete with 5* hotel services. Ghaya Grand Hotels dining at The Red Diamond and Fusion restaurants offers different cuisine styles, whilst Al Mawal’s terrace caters a variety of tapas. The Lobby Lounge and Pool Bar takes care of preparing freshly baked French Macarons to fresh tropical mocktails. For facilitating business meetings and social events, a modern generous conference room along with 4 breakout rooms are also available. Optimizing on creating a memorable experience for all, The Ghaya Grand Hotel prides itself on a multitude of wellness opportunities, from the fitness Centre, hard surface tennis court, temperature controlled swimming pool, to the revitalizing treatments given by professional therapists at the Ghaya Spa. This Urban Retreat is truly unforgettable.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Sauna
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
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HOTEL CLASS
Hotel links
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Location

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Contact
Dubai 392360 United Arab Emirates
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Getting there
Dubai World Central - Al Maktoum International Airport8 mi
Dubai Airport18 mi
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3,057Reviews
2,009Photos
72Q+A
100Room tips
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Popular mentions
Excellent hotel, with all services (pool, gym...) They are always trying to innovate. Personal amazingly friendly, smiling. Cleaning is really good, Madan is always wiling to help... I recommend this place !!!
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Hotel's Favourite
Very affordable five star hotel. The service there is incredible and very nice and clean rooms. Great breakfast and pool with spa, steam bath, jacuzzi and more. Can definitely recommend! Also good shuttle services.
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Response from Guest_Relation_Ghaya, Guest Relations Manager at Ghaya Grand Hotel
Responded 28 Jan 2019
Dear Valued Guest, Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable. We await another chance to welcome you back to your abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager
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We went to the Ghaya Grand Hotel for the second time. And again it was a great pleasure to be here. All the people working in the hotel are very nice. Alaa runs for every guest in the restaurant and is a perfect host. We would love to be in the Ghaya Grand for a third time.
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Response from Guest_Relation_Ghaya, Guest Relations Manager at Ghaya Grand Hotel
Responded 2 days ago
Dear User 'briankli', Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. We are thrilled to know that you have enjoyed the tempting buffet fare at our crown glory restaurants. Our culinary team works really hard to bring out something new and exquisite on the table and your positive comments would surely make their day. Thank you for your positive accolades on exceptional service and brilliant hospitality rendered by the team. Mr. Alaa is a great asset to our organization and we certainly appreciate your acknowledgement of his dedication to go the extra mile. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your stay pleasurable and memorable. We sincerely await another chance to welcome you back to your home abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager
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Been in Ghaya Grand before (feb 2016, feb 2017), and once again, it was remarkable. Amazing hospitality, spaceous, clean room, perfect breakfast service, shuttle service has been extended (more locations). Also a special thanks to Hussein from the Al Mawal lounge. I.m.o., the
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Response from Guest_Relation_Ghaya, Guest Relations Manager at Ghaya Grand Hotel
Responded 3 days ago
Dear User 'ChristopheV1377' Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! At the Ghaya Grand we believe in transparency in every step of the way and we match every promise thank you for the complimenting us on our tidy clean large sized rooms and enhanced staff service. We are thrilled to know that you have enjoyed the tempting wide spread breakfast and dinner fare at our restaurants. Our culinary team works really hard to bring out something new and exquisite on the table and your positive comments would surely make their day. We are also very delighted to know that you have been impressed withe the brilliant hospitality and welcoming service rendered by our F&B staff members. Your kind words will be shared with Hussein and the entire team which will continue to inspire and motivate the team to deliver exceptional customer service. The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable. We are humbled by your compliments for a five star hotel of our stature. We sincerely await another chance to welcome you back to your home abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager
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+4
Very quiet place to stay and there is a place walking behind the hotel You can also walk to the maoism city center The food in red diamond is variety and delicious The room service is also good and the lobby is always clean and the staff are always ready for help
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Response from Guest_Relation_Ghaya, Guest Relations Manager at Ghaya Grand Hotel
Responded 6 days ago
Dear Valued Guest, Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable. We await another chance to welcome you back to your abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager
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123456125
Dear User "Shanu A.", Greetings from the Ghaya Grand Hotel! Reference to your inquiry, kindly be informed that at the moment we provide shuttle bus service on a daily basis free of charge to the JBR Beach in Dubai Marina, Kite Beach, Miracle Garden, Mall of the Emirates, Marina Mall and Global Village. We also have shuttle service to Dubai Mall two times a day at a nominal cost of 10 AED per person for both ways(kids under 11 years old are free of charge). Every Friday, we also provide shuttle bus to Dubai Outlet Mall free of charge for our guests going at 14:00 and coming back at 17:30. The are certain fixed timings for the departure from the hotel and the returning timings. Upon arrival we are proving shuttle bus schedule to our guests. The reservation is required to be done on the Concierge desk for all buses to guarantee the seat. Buses run every day and do not depend on minimum tourists availability. However, schedule( timings and destinations) might be subject to change during the season depending on tourist demand. Thank you for your interest & We sincerely look forward to the delight of welcoming you! Please feel free to reach us for any further assistance. Kind Regards, Tatiana Baldina | Guest Relations Officer
0 votes
Dear Ms. Adeela, Greetings from the Ghaya grand hotel! Thank you for your message. With regards to the 24 hour check in service, kindly be informed that the standard check in time of the hotel is 1400 Hrs on your arrival date and the standard check out time is 12 Hrs on your departure date. Therefore, provision of room before than the standard check in hrs and late check out after standard check out hrs would be subject to availability. Should you wish to confirm the early check in and late check out, kindly advice us your reservation details with arrival and departure date so that we can inform you on the early check in and late check out charges. Awaiting for your response. Kind Regards, Preeti Shrestha | Guest Relations Officer
0 votes
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Do you have shuttle buses from and to Airport?
Dear Mrs. Rosa P., Greetings from the Ghaya Grand Hotel! Thank you for your message. With regards to your inquiry, kindly be informed that we do not provide any shuttle bus service to the Airport. . However we can have our hotel's outsourced Limousine organized to pick you up on chargeable basis. Should you need any further information on this than you can contact our Reservations department on +971 429 3300 and appraise us about your flight details. Should you require any further assistance, please feel free to reach us. Kind Regards, Tatiana Baldina Guest Relations Officer
0 votes
I am travelling with 2 kids age 10 and 12. Can.i.book standard room , we.will.share.same.bed
Dear user 'Pansariamit, Greetings from the Ghaya Grand Hotel! Thank you for your message. Kindly be informed that our standard rooms (Deluxe King/Deluxe Twin rooms) are of double occupancy, which means that can accommodate 2 Adults and 1 child. We can accommodate you in one room if you are traveling 1 Adult with 2 children and would share same bed. However, if you are traveling 2 Adults with 2 children then in this case you need to have an extra bed for 12 years old child as it will be regarded as an adult. The extra bed will be with an extra charge of 150 AED per night. Thank you for your question & we are looking forward to the delight of welcoming you at the Ghaya Grand Hotel! Should you require any further assistance, please feel free to reach us. Kind Regards, Preeti Shrestha Guest Relations Officer
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12345615
"Quality sleep no noise from outside."
"higher floor"
"bad service, would not stay here"
"Best pool view"
"Best Location"
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12345620
PRICE RANGE
US$56 - US$199 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubai
NUMBER OF ROOMS
765
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