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Vintage Grand Hotel

Al Fay Road Dubai Production City, Dubai 392360 United Arab Emirates
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Traveller (1920)
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Panoramas (108)
Room & Suite (799)
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About

#209 of 800 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Billiards
Kids stay free
Valet parking
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Poolside bar
Table tennis
Children's playground
Children's television networks
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Sun deck
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Housekeeping
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Minibar
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Walk-in shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Art Deco Style
Modern
Languages Spoken
English, Russian, Arabic, Filipino and 5 more

Location

Al Fay Road Dubai Production City, Dubai 392360 United Arab Emirates
Name/address in local language
Vintage Grand Hotel
4156Reviews94Q+A100Room tips

Reviews
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Traveller rating
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Sangeetha J wrote a review 25 Feb
Dubai, United Arab Emirates3 contributions2 helpful votes
Stayed at the hotel for 3 days for a conference my husband and I were attending. The hotel exceeded all our expectations. The service was good, the premises and rooms are all super neat and clean (despite being full). The buffet spread had so much variety and was delicious. Would definitely visit again.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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shakey k wrote a review 24 Feb
Leicestershire, United Kingdom66 contributions71 helpful votes
+1
This hotel was not 5 star and loveholidays need to stop the false advertising. Which 5 star hotel ignores its customers complaints? Keeps making mistakes in housekeeping everyday? Has bathrooms with collapsing ceilings? Has very poor housekeeping which leaves you with no towels or bathrobes or hand towels?? Yes, Vintage Grand does. The only saving grace for this dreadful hotel was the restaurants and the spa. I did complain to the manager day 1 and pretty much had to ring reception everyday for missing items like towels. The reception staff had shocking poor English and it was near impossible to get through to them. Just reading the reviews I can see th response from the hotel is the same standard reply. I know the staff dont care because the hotel is in the process of becoming a JW Marriot from October 2024 - if you are reading this JW Marriott, you need to get different and better reception staff as the current lot will lose you business and profits!! I would not recommend this hotel although the restaurant and its staff were satisfactory. You can see from my pics that the rooms are not 5 star and I have stayed in way better 3 and 4 star hotels around the world. The hotel location is very remote with nothing in the vicinity and far from all the main attractions so it is even more important that the hotels is good but this was not!! This was the Ghaya Grand but sold to another and he has let it go downhill and niw sold it to JW Marriott, at least they have certain standards so will hopefully refurb it properly!! Do not book here until it is the JW Marriott!!! Peace out!!! I only give it 2/5 and that is only because of restaurant and its staff who were good.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Everything is in the review.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Abadha B wrote a review 18 Feb
4 contributions
One of the nicest places we stayed rooms were always cleaned everyday spotlessly, staff was soo kind especially the life guard Roshel was super kind to my children, we had nice dinner at the restaurant where the chef was really nice, also was my daughters birthday and they left a cake for her in our room as a surprise which was really nice of them, we wil definitely come back
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ayaan K wrote a review 17 Feb
1 contribution
Booked a night in advance as we had an early morning flight only to turn up to the hotel at 5am to be told we had to have separate rooms. My children were gutted after looking forward to having there own room and than being spilt apart from the start of our holiday. Luckily a day after we got our apartment at first was great however our second night in I went to use the bathroom and the sink tap broke causing a water leak and having to call maintenance to stop the water. The following day I asked to speak to the manager who had no idea what had happened during the night! Great communication from the handover team. I had to ask for a repair and chase this up with the management team. When paying for a 5star hotel the management side of the business was terrible. If you have a family avoid as they simply do not care. Santosh and the car valet guys were amazing!!! If it weren’t for the staff I would have left and gone to another hotel. No compensation no apology just a really rubbish experience. Avoid avoid avoid
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: I would avoid this hotel, you will get a better service from a 3star hotel closer to the city.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jackson K wrote a review 17 Feb
Kampala, Uganda2 contributions
We stayed at hotel for 4 days , it was good service by the staff Rakesh & Nagesh who treated us very well. These are very good staff. Jackson Kavuma from Uganda. Dining was very good , good care from Thet who also kept us comfortable.thank you and looking forward to coming again
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Francis B wrote a review 15 Feb
2 contributions
Niru room housekeeping services was perfect..she was polite and friendly and was helpfull with guest room was perfect clan and bed was well made she always smile with guest.room always claen and cooridor aldo always clean .noce hotel, great services, great experience greed room thank you niru..
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Michael S wrote a review 15 Feb
9 contributions1 helpful vote
Pradeep room housekeepers service was perfect...he was polite and friendly and was helpful with guest stay...room was perfectly.clean and bed was well made...toiletteries were ready and complete, bathroom was clean and well kept...room carpet was always.well.kept.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relation Vintage Grand hotel, Other at Vintage Grand Hotel
Responded 1 week ago
Dear valued Guest, Warm Greetings from the Vintage Grand Hotel! It is was a pleasure to read your feedback. We always work towards exceeding our guest expectations and such feedback makes me proud of the product and the team with whom I work with. Your comments says it all, that you really enjoyed everything at our hotel. Thank you for the kind words of acknowledgement of our facilities galore, the high level of staff service and impeccable cleanliness we put on the shop floor. Look forward to welcome you back to your home in Dubai! Kind Regards, Vintage Grand Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Angga E wrote a review 14 Feb
2 contributions
Nice hotel, great services, thanks for all crew, special thanks to Mr pradeep great, keep the good work, very helpfull, very enjoy the hotel, great room service, great experience, nice food nice coffee and all the services are great, hope we see again
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Guest Relation Vintage Grand hotel, Other at Vintage Grand Hotel
Responded 1 week ago
Dear valued Guest, Warm Greetings from the Vintage Grand Hotel! It is was a pleasure to read your feedback. We always work towards exceeding our guest expectations and such feedback makes me proud of the product and the team with whom I work with. Your comments says it all, that you really enjoyed everything at our hotel. Thank you for the kind words of acknowledgement of our facilities galore, the high level of staff service and impeccable cleanliness we put on the shop floor. Look forward to welcome you back to your home in Dubai! Kind Regards, Vintage Grand Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anastasia P wrote a review 14 Feb
1 contribution
I recently went to the spa at Vintage Grand Hotel, and it was fantastic. The person who did my massage, Puna (Thailand therapist), was incredible. I had a lot of pain in my back and feet, but after the massage, I felt much better. The spa at Vintage Grand Hotel is also really nice. It's quiet and peaceful, which made the experience even better. If you're looking for a great massage to help with pain and stress, I highly recommend going to Vintage Grand Hotel and asking for Puna. It was like a miracle!
Read more
Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relation Vintage Grand hotel, Other at Vintage Grand Hotel
Responded 1 week ago
Dear valued Guest, Warm Greetings from the Vintage Grand Hotel! It is was a pleasure to read your feedback. We always work towards exceeding our guest expectations and such feedback makes me proud of the product and the team with whom I work with. Your comments says it all, that you really enjoyed everything at our hotel. Thank you for the kind words of acknowledgement of our facilities galore, the high level of staff service and impeccable cleanliness we put on the shop floor. Look forward to welcome you back to your home in Dubai! Kind Regards, Vintage Grand Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aaron A wrote a review 13 Feb
2 contributions2 helpful votes
Niru nepabali, Thank you, because I am satisfied with your cleaning or service with the room or with me... and it is also easy to communicate with you, even if I ask a question, it is answered well... thank you again, good job
Read more
Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relation Vintage Grand hotel, Other at Vintage Grand Hotel
Responded 1 week ago
Dear valued Guest, Warm Greetings from the Vintage Grand Hotel! It is was a pleasure to read your feedback. We always work towards exceeding our guest expectations and such feedback makes me proud of the product and the team with whom I work with. Your comments says it all, that you really enjoyed everything at our hotel. Thank you for the kind words of acknowledgement of our facilities galore, the high level of staff service and impeccable cleanliness we put on the shop floor. Look forward to welcome you back to your home in Dubai! Kind Regards, Vintage Grand Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£70 - £111 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Ghaya Grand Hotel
LOCATION
United Arab EmiratesEmirate of DubaiDubai
NUMBER OF ROOMS
765
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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VINTAGE GRAND HOTEL - Updated 2024 (Dubai, United Arab Emirates)

Frequently Asked Questions about Vintage Grand Hotel
Which popular attractions are close to Vintage Grand Hotel?
Nearby attractions include City Centre Me’aisem (0.6 miles).
What are some of the property amenities at Vintage Grand Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Vintage Grand Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Vintage Grand Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Vintage Grand Hotel?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Vintage Grand Hotel?
Conveniently located restaurants include Fusion, Grand Bazaar, and 800 Degrees Pizzeria.
Are there opportunities to exercise at Vintage Grand Hotel?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Vintage Grand Hotel have airport transportation?
Yes, Vintage Grand Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Vintage Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Vintage Grand Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Vintage Grand Hotel?
The staff speaks multiple languages, including English, German, Russian, Hindi, Arabic, Filipino, and Tamil.