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The St. Regis Dubai

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234 Reviews from our TripAdvisor Community

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Showing 216: English reviews
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Miami, Florida
Reviewed yesterday NEWvia mobile

My worst experience at Dubai It take more than 90 min to complete the check in process and the rooms are not ready, where I arrived at 15:45 and I got to the room around 17:30 The front desk are not experience with dealing with the client. People at the main door are not carrying about the guest to show...

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Helpful?
Thank Hassin777
Boston, Massachusetts
Reviewed 3 days ago NEW

This hotel is worth a stay if you like being pampered. Beginning with our entrance, being greeted with our receptionist at a desk and light refreshment. Checking in was very prestigious from other 5star hotels. Our butler Karam Fadel was exceptional with his service and remembered how we liked our teas served and made sure all our needs were catered...

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1Thank vernonexit
Reviewed 5 days ago NEW

Wow! What an amazing experience here! From the beautiful entrance into the hotel, to the fabulous doorman (Ishmael we love), to the check in and check out process (April was very nice!). We booked through American Express Business Platinum and we have SPG status as well and they treated us so well! We were upgraded to an Executive Suite and...

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Helpful?
1Thank Alexandra M
StRegisDubai, Hotel Manager at The St. Regis Dubai, responded to this review

Dear Alexandra M, Words are not sufficient enough to describe how glad we are that you had an amazing experience with us. I am truly happy to read that each moment of your stay was flawless and that Ismail, April, and Karam became part of your St. Regis Dubai memories. I really hope that we will be welcoming you again...

New York
Reviewed 6 days ago NEW

The St Regis Dubai is located in Al Habtoor City. Just be aware that the area surrounding the hotel is still undergoing construction. Although the hotel feels a little out of the way, it was still conveniently located and minutes by Uber (points offer for SPG members) to major tourist attractions. The hotel has an amazingly palatial entrance which looks...

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Helpful?
3Thank DINKS_Holiday
StRegisDubai, Hotel Manager at The St. Regis Dubai, responded to this review

Dear DINKS_Holiday, I am very glad to read that your stay at the St. Regis Dubai was a memorable one and that our associates extended the exemplary service we pride ourselves in. The butler service is the signature of the St. Regis and I am very proud to know that you found it exceptional. On another note, I am sorry...

Reviewed 1 week ago NEW

I stayed at St. Regis on my first visit to Dubai. I was taken back by the beauty of this hotel and appreciated the attention to small detail in the architectural design and decor. This is a place you can just relax and feel a warm sense of serenity. When I arrived at the hotel I was shown to my...

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Helpful?
1Thank ms_m1809
StRegisDubai, Hotel Manager at The St. Regis Dubai, responded to this review

Dear ms_m1809, Thank you for choosing to stay at the St. Regis Dubai and we are truly delighted to read that you had a great experience with us. Please allow me to extend my sincere appreciation for recommending our hotel and thank you for complimenting our associates. I assure you that all of your comments will be shared with the...

Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

I attended an event last Wednesday 15th Feb at the Ballroom in St Regis Dubai - Al Habtoor City. I was honoured to be invited to that event; my food expectations were high. I understand the client selected the menu served during the event; even it was not the right meal for the event, the food was extremely poor; just...

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Helpful?
Thank Jose B
StRegisDubai, Hotel Manager at The St. Regis Dubai, responded to this review

Dear Jose B, Please allow me to extend my appreciation for providing us with your feedback in regards to the recent event you have attended at the St. Regis Dubai. I am sorry to hear that your experience was not all you hoped it would be and thank you for sharing your thoughts that will ultimately help improve our dining...

Lahore, Punjab, Pakistan
Reviewed 1 week ago

This place is absolutely stunning. You walk in to the lobby and are taken back by the grand design. The people who run this hotel are extremely warm and helpful. The service was exceptional. I stayed only for 2 nights but will be back real soon. Well done team St Regis !

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Helpful?
Thank OmarGhauri
StRegisDubai, Hotel Manager at The St. Regis Dubai, responded to this review

Dear OmarGhauri, What a great feedback you have shared with us! Thank you very much for your compliments and please rest assured that we will continue polishing our skills to ensure bespoke experience of our guests. We are all looking forward towards your next visit to the Best New Address in Dubai! Warm regards, Faiek El Saadani Hotel Manager

Reviewed 1 week ago via mobile

From check in to check out we were happy with the service. The room and property and food was nothing short of excellence. We were so happy we selected st Regis for our Dubai trip. Seriously highly recommended. We had the buffet breakfast every morning and love the selections. Will come back for sure.

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Helpful?
Thank Trisha P
StRegisDubai, Hotel Manager at The St. Regis Dubai, responded to this review

Dear Trisha P, We are so glad that you have had a great experience with us and that the St. Regis highlighted your Dubai trip. Thank you very much for recommending us to your fellow travelers and we will be indeed looking forward upon your next visit. Please rest assured that all your compliments will be extended to the team....

United States
Reviewed 2 weeks ago

Very nice hotel. Good service and nice location!I loved the history of your hotel so i enjoyed staying there, i would recommend it. Your staff is lovely. I look forward to my next trip to Dubai and will definitely make the St.Regis a part of that experience.

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Helpful?
Thank Lana4546478
StRegisDubai, Hotel Manager at The St. Regis Dubai, responded to this review

Dear Lana4546478, Thank you very much for staying with us and sharing your recent experience. It is a great delight to know that we have gained yet another connoisseur of the St. Regis brand and with greatest pleasure we will be looking forward upon your next visit to share more stories and the St. Regis rituals with you. On another...

Dubai, United Arab Emirates
Reviewed 2 weeks ago

The hotel itself is in a bit of an odd location, one which will undoubtedly grow in the coming years into a prime area. At the moment, this means lots of construction and road diversions, but neither this or the closely adjacent Sheikh Zayed Road disturbed my stay at all. Very quiet and relaxed within the hotel and conveniently close...

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Helpful?
Thank ASP290
StRegisDubai, Hotel Manager at The St. Regis Dubai, responded to this review

Dear ASP290, The St. Regis family is truly delighted to know that you have enjoyed your stay at the New Premier Address in Dubai. I am very glad that the design of our hotel suited your taste and please allow me to extend my sincere appreciation for complimenting the exceptional service provided by our associates. Words cannot describe how happy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
A European-style palace of refined opulence, The St. Regis Dubai is a part of the Al Habtoor City, Dubai's first-ever integrated resort comprising of three hotels. The hotel has eight distinctive restaurants and lounges offering guests a tempting experience ranging from a modern French Brasserie with patisserie to classic steakhouse, as well as an exclusive Iridium Spa that embodies a serene sanctuary. ... more   less 

Additional Information about The St. Regis Dubai

Address: Al Habtoor City | Sheikh Zayed Road, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: £181 - £488 (Based on Average Rates for a Standard Room)
Number of rooms: 234
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Starwood EMEA so you can book your The St. Regis Dubai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#13 On the Beach Hotel in Dubai
#26 Spa Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Dubai staff and other travellers.
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Questions? Get answers from The St. Regis Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Due to all the construction its hard to evade the cranes all around.”
 of 5 bubbles vernonexit, 23 Feb 2017 | Read review
“stayed in room 367”
 of 5 bubbles OmarGhauri, 13 Feb 2017 | Read review
“Book using starwood luxury privileges”
 of 5 bubbles , 27 Jan 2017 | Read review
“Luxury rooms and very big room with good decoration”
 of 5 bubbles abdullahthani444, 19 Dec 2016 | Read review
“Try to get a room with a view to the entrance patio”
 of 5 bubbles juliob878, 7 Dec 2016 | Read review
5 of 5