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The hotel's major feature is we are the newest and greenest property in Ann Arbor. We are conveniently located to all area businesses the University of Michigan, all area hospitals and all Ann Arbor ...Moredestinations. We are accessible to Interstate 94 which will make our hotel an easy ride to such nearby communities as Chelsea, Dexter, Saline, Ypsilanti and Jackson. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
All reviewsgerman restaurantsalt water poolhi expresswedding guestswithin walking distanceroom was cleanhome away from homethe breakfast areawould stay here againwould highly recommend this hotelbusiness centera great place to staycomplimentary breakfastbagelsparking lotdextercinnabon
The rooms were filthy dirty!!! Food crumbs all over the floor. Some gue mess on the time, mirrors and countertops has smears and smudges. Microwave had food chunks, and bugs!!! YES BUGS in the room!!!!
We stayed three nights. The room with a king bed was lovely, great mattresses, nice linens, a couch with a fold out bed and attached lounger, coffee table, table with two chairs (very convenient to bring the morning breakfast back to the room to enjoy),...More
This hotel was extremely clean and Melanie at the front desk was very helpful and customer focused!
I'll definitely be staying here again. The location is also very convenient, and plenty of places to eat and visit within walking distance to the hotel.
Just to say. I got into town with my wife after dealing with a sick grand parent and she was the best. Melanie really made my day when i spent a day at the U of M caring for my grandpa. She really made sure...More
Two days in a row, our room was not cleaned until after 6 pm, even though we were out all day. The second day, the shower had not been cleaned. The front desk offered no explanation for the delay in cleaning rooms. I would not...More
Thank Kathleen H
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Ann Arbor WestResponded 4 days ago
Hello Kathleen H,
Thank you for choosing us and for leaving a review. It is unfortunate that housekeeping services failed to make your room better and more livable. I am very sorry for we were not able to give you a more better experience. Your...More