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I stayed here one night, with my family, and we had reserved 2 rooms. Nice, clean rooms, nice clean beds, and the front desk employees were wonderful! Helpful, and friendly. I wish I could remember the name of the young man that checked us in,...More
Older midlevel hotel. Inside pool with water too cold for my kids who badly wanted to stay at a place with a pool over Thanksgiving. Adequately large rooms. Very poor number of handicapped rooms with showers. Most of the handicapped rooms have tubs instead of...More
Typical Holiday Inn. Nothing perfect nothing completely bad. Older but functional furniture. Got one of the last rooms - disabled room. The focus on making it work for a wheelchair user restricted it for me. Closet will not allow hanging of 3x shirts - scraping...More
Response from IHGService, Guest Relations Manager at Holiday Inn Ann Arbor / University of MichiganResponded 3 December 2016
Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our staff. However, I was concerned to see that you were not impressed with the...More
The hotel is 4 miles from the main campus. They have a free shuttle you can use. The hotel is close to the north campus.
The staff was very nice and let us check in early on parents' weekend.
The only problem is that my...More
1 Thank annh392
Response from IHGService, Guest Relations Manager at Holiday Inn Ann Arbor / University of MichiganResponded 21 November 2016
Dear Ann H,
Your business is much appreciated and thank you for leaving feedback. We are happy to know that you find our property close to your destination and that you were able to take advantage of our free shuttle. We apologize though that the...More
Nothing worse than the price-gouging on game day weekends until you end up being price-gouged in a truly tired hotel. Holiday Inn Ann Arbor is just that....
It started with double beds instead of queens and continued with how uncomfortable they were to sleep in....More
Thank Jam T
Response from IHGService, Guest Relations Manager at Holiday Inn Ann Arbor / University of MichiganResponded 18 November 2016
Dear Jam T,
We appreciate your stay and taking time to leave feedback. We aim to provide comfortable accommodations and for that, we regret to learn that your stay was not as satisfactory as it should have been due to the hotel not offering queen...More