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Quality Inn & Suites

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114 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Saint Louis, Missouri
Reviewed 1 February 2016

Had a to spend a couple of nights in an emergency...staff was friendly and the hotel was clean. I will definitely tell friends and family from out of town to stay there. Great hotel for the right price.

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Helpful?
Thank Patrick S
Melisa J, General Manager at Quality Inn & Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing...

Reviewed 1 February 2016 via mobile

Stay was great. The housekeepers are amazing and got us everything we needed. Front seat was very fast at check in and easy to check out. They are close to the down town area so easy to get to attractions.

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Helpful?
Thank Jennifer M
Melisa J, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. It means a lot to us that you've allowed us to...

Reviewed 1 February 2016 via mobile

Staff is awesome!! Stay is great and no issues! Welcomed by friendly faces and a great attitude from the start. All our needs met. Breakfast was good. Kids played in the pool then just a 25 min drive to down town to the arch.

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Helpful?
Thank Jennifer H
Melisa J, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for leaving your five star rating of our hotel. Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties...

Arnold, Missouri
Reviewed 10 January 2016

We woke up this morning and found our battery to be dead on our car. We couldn't unlock the doors at all. With the help of Roxanne and Jordan along with another guest they got into my car. Thank you for going above and beyond to help us get unstuck. We will definitely return on our next visit.

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Helpful?
Thank Michele M
Melisa J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Reviewed 6 January 2016

The Comfort Inn surprised me with the staff hospitality. Out of all the Choice Hotels I have stayed at this one was beyond one of the best ones. I was not expecting the updated pool area but it was very nice. Melissa and Roxanne were very helpful in the checking in process. I can see a future stay at Comfort...

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Helpful?
Thank Brianna J
Melisa J, Guest Relations Manager at Quality Inn & Suites, responded to this review

Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. Thank you for your recommendation, and we certainly hope that we can...

Kansas City, Missouri
Reviewed 9 December 2015

We received a handicap-accessible room - I think it may have been the last room. The room is very out-of-date, walls had gouges in them, the sink was pulled away from the wall. The curtains had missing hooks so they hung askew and they also had spots where the backing had peeled off. Wifi did not work.

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Thank ML7kc
Reviewed 29 November 2015 via mobile

We have stayed here multiple times and never had any problems and always enjoyed our stays. The pool and hot tub are great, very enjoyable for my kids. The rooms are very large and spacious. Breakfast is awesome! The problem with this stay was bed bugs. My kids and husband were bit and we finally found a bed bug when...

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2Thank Jessica D
San Antonio, Texas
Reviewed 15 October 2015 via mobile

The website picture shows the 2 queen room with a green upholstered chair. Our room had an empty space. Two desk clerks told me there were no chairs in the rooms. When I showed her the picture she admitted some rooms had the chair but our queen room wasn't supposed to have one. She said the picture was wrong. She...

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Thank frthbuffy
SIKESTON
Reviewed 8 October 2015

Rooms were not very fresh, went down to breakfast and there were no eggs or sausage available and the attendants were outside the hotel in the parking lot and not giving attention to breakfast items. I had to go find them to get more food available. That was at 8 am and not near the end of serving time. They...

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Thank HEATH P
Myrtle Grove, FL
Reviewed 5 October 2015 via mobile

The only blemish to an enjoyable stay was waking up to discover a charge on our bill for the in room safe. I didn't think that hotels tried that scam anymore. The desk clerk did remove the charge when asked to do so. Our room was very clean and well appointed. It was quiet and peaceful. We were able to...

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Thank Rod P

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 3610 W Outer Rd, Arnold, MO 63010-5230 (Formerly Comfort Inn)
Region: United States > Missouri > Arnold
Price Range: £56 - £96 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Comfort Inn Arnold
Arnold Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our first floor room was close to the pool, fitness center and breakfast. It was perfectly quiet!”
LynnAnnR_13, 30 Oct 2016 | Read review
“ask for 3rd floor - to avoid footsteps above”
Inquilinus, 18 Oct 2016 | Read review
“Don't stay here”
sbrous9160, 28 Sep 2016 | Read review
“The 2 queen bed rooms I think have way more room than the king suite, and they are cheaper!”
mjdowie, 7 Sep 2016 | Read review
“Ask to get a room away from the open balcony to the lobby. Some noise down there can waft up to your room.”
Frank1126, 4 Jul 2016 | Read review
5 of 5