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Novotel Cotonou Orisha Hotel

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Traveller (38)
Room & Suite (18)
Pool & Beach (13)
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Overview
  • Excellent8%
  • Very good42%
  • Average30%
  • Poor14%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (231)
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1 - 5 of 112 reviews
Reviewed 3 October 2017

It is an average hotel for business or personal stay. Though the hotel offers all facilities you may get elsewhere, the hotel is surrounded by huge open area and this implies lots of insects, lizards etc. around the premises especially around the pool side. Wifi...More

Thank Shashi R
Response from Eric H, Directeur général at Novotel Cotonou Orisha HotelResponded 17 November 2017

Dear guest, We have received your comments regarding your last stay in Novotel Orisha Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have noted your comments, which will allow us to improve our services. We...More

Reviewed 18 June 2017

This hotel is to be closed for renovation from 1st July 2017. The present review omits what is likely to be out of date next. The hotel is business-like, with little to impress but most thing functional, modern and efficient. The restaurant offers food that...More

Thank 127Fred
Response from Eric H, Directeur général at Novotel Cotonou Orisha HotelResponded 23 June 2017

Dear Guest, We have received your comments regarding your last stay in Novotel Orisha Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have noted your comments, which will allow us to improve our services. We...More

Reviewed 11 June 2017 via mobile

This Hotel could no longer be called Novotel. old bedding, wifi sucks, pool dirty and restaurant awful! The staff is ok but need to be trained again. Happily I red a notice in the room saying it will be closed in few weeks for renovation.More

Thank GolfJet7
Response from Eric H, Directeur général at Novotel Cotonou Orisha HotelResponded 15 June 2017

Dear guest, We have received your comments regarding your last stay in Novotel Orisha Cotonou. We have taken note of all your remarks and can assure you that the necessary steps are taken to improve the quality of services. So we are going through some...More

Reviewed 17 April 2017

First, this is not a four star hotel, except perhaps by French standards: You have to carry your luggage, check-in staff was very casual when I arrived (but other shifts tended to be better later on), rooms are on the small side, and general hotel...More

Thank French_US_13
Response from Eric H, Directeur général at Novotel Cotonou Orisha HotelResponded 22 April 2017

Dear Guest, We have received your comments regarding your last stay in Novotel Orisha Cotonou. After 2 weeks of my arrival like General Manager of Novotel Cotonou, I would like to confirm you that your comments and opinion about our hotel are very evaluable for...More

Reviewed 12 April 2017 via mobile

Last week I spent 2 days at the NOVOTEL , while my stay was very pleasant specially with Service at the restaurant . Amazing folks always nice and pleasant I had an incident at check out . Since I had a flight leaving at 8pm...More

Thank albertm512
Response from Eric H, Directeur général at Novotel Cotonou Orisha HotelResponded 22 April 2017

Dear Guest, As during a first sent mail, I am anxious to present you my excuses concerning the disappearance to the amount of money in your wallet in the luggage storage of the hotel. As expected, we led a serious investigation by using tools at...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Meeting Rooms
Laundry Service
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Hotel class
Hotel Style
#4 Luxury Hotel in Cotonou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Hotel class
Hotel Style
#4 Luxury Hotel in Cotonou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (38)
Room & Suite (18)
Pool & Beach (13)
Dining (6)
Questions & Answers
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Room Tips
"Any room is okay"
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"avoid, best tip I can give."
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"Ask for a room facing the pool area for the view"
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"In Africa,as far as possible from the lifts"
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