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Jasmine Family Hostel

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Jasmine Family Hostel
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192 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 days ago NEW via mobile

Hotel is near centre, maybe 10 mins walk. Rooms are terrible. We had three beds and we couldn't pass over our baggage. And it wasn't clean. I gave three stars because of swimming pool and very kind staff. That is all. Bathroom horrible.

Helpful?
Thank Dragana S
Level Contributor
7 reviews
3 hotel reviews
Reviewed 3 weeks ago

Good value for the money 15 min walk from the pubstreet, transfer from and to the airport, had a package 4days/3nights, tour very interesting, have enjoyed a lot, good tuk-tuk hostel driver - speaks english one can enjoy pool in the afternoon,

Helpful?
Thank Iwona S
San Francisco, California
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 October 2016

I sent them at least 4 emails to the 3 addresses on their website asking about tour arrangements. Never received a response. Too bad, had a few good reviews. I found an alternate place that was 100% responsive to emails and once there took care of me.

Helpful?
Thank Arthur415
Jasminelodge, Owner at Jasmine Family Hostel, responded to this review

sorry was happening about email reply and i got everything and reply really quick unfortunately on those day i did not have email and all my guests email was gone and someone stole my laptop and so i lost everything and next time i promise giving you special for tours and cheaper More 

Travellers are raving about these Siem Reap hotels

Haarlen
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 October 2016 via mobile

The hostel is clean, Our room was spacious and the airconditioning worked fine. The hostel is in an alley of the main street. The swimningpool is clean and big enough to relax. We had no problems with people making a lot of noise in the night time, only of Some street dogs. Breakfast was included and really good. You can... More 

Helpful?
Thank Martlent
Level Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 October 2016 via mobile

I mean you get what you pay for and this place is not very expensive. The rooms were a bit small, fan in the room was kind of weak so we were kind of hot, and for some reason, my friends bed always have sand but we never went anywhere with sand. However, the food was pretty decent. I got... More 

Helpful?
Thank Lily C
Jasminelodge, Owner at Jasmine Family Hostel, responded to this review

thank for you comment for let us know what was happened in our hostel during your stay with us and exactly i will try to check why it has sand in the room and for fan in our room it is ceiling fan and i can not add bigger than that and next time i will give you extra fan More 

Level Contributor
9 reviews
4 hotel reviews
Reviewed 14 October 2016 via mobile

Had a great three night stay at the hotel. Room was simple but clean. Pool was great for cooling off after a long, hot day of temple touring. AirCon worked wonderfully. Only con was that we didn't get clean towels during our stay. Highly recommend!

Helpful?
Thank HalfpintAdventures
North Carolina
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 October 2016 via mobile

We loved this place. The room was basic, but very clean and comfortable, don't think you could anything better for the price. And the grounds of the hotel were beautiful, very nice pool and restaurant. The restaurant served some of my favorite meals I had while in siem reap. The only advice I could give is to have small bills... More 

Helpful?
Thank Ben E
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 July 2016 via mobile

Let me start with one possitive thing about this hotel.. The swimming pool is great, as well as the look of the outside of the hotel. But.. The rooms are full of mosquitos and since it's almost impossible to leave the electricy on when you leave the room, the fan in the bathroom goes off and thats where they sneak... More 

Helpful?
Thank Rogier E
Jasminelodge, Owner at Jasmine Family Hostel, responded to this review

Thank for your advice and reconstruction our hostel and i am really sorry did not know about happening to you and mostly our tuk tuk driver help you getting to the rooms and for rooms service have to clean everyday and tissue paper are available at receptionist desk and our breakfast is American breakfast have only Buquet and eggs and... More 

1 review
Reviewed 11 July 2016

Jasmine Family Hostel is an amazing home away from home. It is right in the middle of the city so it easy to go from the hotel to nearby tourist attraction such as the temples, the night market, and the Tonle Sap. The owner, Mr. Kunn, is a very gracious, helpful, and accommodating host. The best part is that after... More 

Helpful?
Thank Ryan Israel A
Jasminelodge, Owner at Jasmine Family Hostel, responded to this review

thank you very much for your having nice stay with our hostel and i try to serve all my best again next time and really great to hear from you enjoy staying with our family More 

Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 July 2016 via mobile

You'd never find it with out the help of a tuk tuk driver - tucked away down a little dirt road behind a mechanic's you'd easily miss this gem. It's beautiful, the pool visible behind the row of lush green plants, an open dinning area next to reception where you can get your free breakfast in the morning, Grab Snacks... More 

Helpful?
Thank Imogen B
Jasminelodge, Owner at Jasmine Family Hostel, responded to this review

i will try all my best again to serve you good stay with our family again if you have time to come to cambodia again More 

45 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast

Additional Information about Jasmine Family Hostel

Address: 6 Salakanseng | Svaydangum Commune, Siem Reap 855, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: £10 - £20 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jasmine Family Hostel 3*
Number of rooms: 20
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Questions & Answers

Here's what travellers have asked, with answers from Jasmine Family Hostel staff and other travellers.
1 question
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Questions? Get answers from Jasmine Family Hostel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked room 33 , 2nd floor at the end of the balcony hallway”
 of 5 bubbles ThomasRiesener, 19 May 2016 | Read review
“First Floor Family Room as Windows face to the backyard where park our car and see it!”
 of 5 bubbles SophoanL, 16 May 2016 | Read review
“don't bother with this place”
 of 5 bubbles 20henryb, 3 May 2016 | Read review
“Either ask for a pool side room or an internal room as those with end walls get very hot”
 of 5 bubbles eeyore48, 5 Mar 2016 | Read review
“Best views are the rooms with pool view.”
 of 5 bubbles anshumalib2016, 1 Dec 2015 | Read review
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