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The Privilege Floor @Borei Angkor

Travellers' Choice award winner
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The Privilege Floor @Borei Angkor
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2,003 Reviews from our TripAdvisor Community

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Showing 1,519: English reviews
1 review
Reviewed today NEW via mobile

5 star hotel with 6 star service. We stayed here in Siem Reap for 3 nights. The hotel staff is attentive and amazing. Special thanks to Bona, who made our stay unforgettable. The facilities are superb, everything is personalized. Highly recommended! 5 csillagos hotel, de a kiszolgálás 6 csillagos. 3 éjszakát töltöttünk itt Siem Reapben. A kiszolgálás fantasztikus volt, a... More 

Helpful?
Thank Tamas B
Salzburg
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed yesterday NEW

Stayed for 3 nights on Landmark package (24h driver, lounge access), got upgrade to larger room Rooms well appointed, food and drinks good, pool area only 3 star level (cracked sun loungers, green spots around the edges, basic showers), very hard beds, bathroom fine Staff very helpful and eager to get excellent marks on Trip Advisor, was repeatedly asked whether... More 

Helpful?
Thank golferteam
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW via mobile

I cannot highly recommend the Borei: Privilege Floor enough. If you want to have 5 star VIP treatment with the warmest and most courteous staff whom make you feel like family, this is the place to be. Unlike other 5 star hotels where the service is professional but somewhat impersonal and alienating, at the Borei, you will feel like you... More 

Helpful?
1 Thank harriet j
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW via mobile

I've never thought I could enjoy such perfect services and environment with such budget price. The staff here is really helpful, esp our receptionist Mr.Bona, he was taking care of everything for us from we arrived at the airport to the last mins we leave. The hotel location and facilities are great. I will definitely come back!

Helpful?
3 Thank ScarlettXusijia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW via mobile

We stayed here on our second trip to Siem Reap. The facilities are first class and the happy staff give a very positive personalised service, whether the airport collection and return, check in service or simply by the pool or table service. Lots of choice at the breakfast in Borei cafe. Everyone is so attentive. Couldn't fault our time here... More 

Helpful?
Thank Adejdickson
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Adejdickson, Thank you for your kind comments you have shared here. We are happy to hear, that you have enjoyed your time with us. Rest ensured that we will do whatever it takes to be appearing on top notch at all times. As we continue to do so, trust that your next visit will make a lot of better... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW

Amazing stay in Siem Reap at the Privilege Floor@Borei Bangkor! A 5 minutes drive from the city center (Pub Street and Market), it is a huge resort with amazing facilities, and very attentive and helpful staff. Rooms are big and comfortable, the pool and spa (hot and cold Jacuzzi, steam room, sauna) are perfect after a long day visiting the... More 

Helpful?
Thank Tommy P
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Tommy P, Thank you for your kind words and the time you took to share them with us here. It is great to hear, that you have enjoyed having your wonderful time with us. Rest ensured, that we will take your comments for further encouragement within our team members to ensure personal service and warm welcome for your next... More 

Canton of Zug, Switzerland
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 days ago NEW

We just stayed 4 days/nights at the Privilege floor @ Borei Angkor hotel and would like to share this wonderful experience with you. Staying at this hotel leaves no wishes open and you are really treated like a king. A personal assistant, which remains the same for your entire stay, is there to fulfill all your demands and special wishes... More 

Helpful?
2 Thank Marianne W
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Marianne W, Thank you for taking the time to write your review, your comments are very much valued. We really appreciate your comments regarding our service. Our team takes their roles in our industry very seriously and try, every day, to ensure our operational excellence as to fulfill your satisfaction and meet your and every customer’s expectation. Thank you... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 days ago NEW via mobile

You gotta see it to believe it.... my sister was here too and as enchanted as we were.... just WOW.... facilities, tidiness, food, car, driver, guide all exceeding state of the art.... unforgettable stay! Worth every single dollar!

Helpful?
2 Thank Bruno S
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Bruno S, Without your review given here, we wouldn’t be able to share your personal experience to other travelers. Nothing else could ever make us happier than seeing our guests truly happy. Let us serve you again if you do come back in the future. Kind regards, Chan Sophea General Manager More 

New York
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 days ago NEW

All staffs very friendly, excellent service and were very helpful. Nice Pool, Big Breakfast, big room, good location. The foods at the hotel excellent ( fish Amok ) Many thanks to everyone. I very enjoy in siem Reap.

Helpful?
1 Thank Barbara L
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Barbara L, Thank you very much for your kind words given in this review. Without a chance you offered us to serve you, it wouldn’t be possible we got to know you at this personal level. Thank you for trusting our service and we look forward to welcoming and serving you again in the future. Kind regards, Chan Sophea... More 

Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 days ago NEW

Siem Reap has a large number of luxury hotels. Picking the right hotel can be difficult. Overall, I was pleased with the Privilege Floor. It is a hotel within a hotel. I liked the pricing and packages they provided the most. It came with airport transfers, breakfast buffet, and a driver. However, I don't think they have the level of... More 

Helpful?
Thank Tamara F
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Tamara F, We know you are busy but still manage to leave us your comments here. Thank you for all the kind words you are sharing and we are delighted that the staff made it to their personal happiness to meet over your satisfaction. We would be grateful if you give us another chance to serve you again in... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Here we are again for this year, the world's largest travel site has announced its TripAdvisor Travelers' Choice Awards 2015 to The Privilege Floor as the leading number 1 hotel in Cambodia, number 5 in Asia, and 14 in the World in the Top 25 Hotels for Service. We thank and dedicate this prestige award to all of our guests who have made this a remarkable milestone for us. And we are thankful for having our promise delivered to our guests by each and every one of our staff members who have contributed to make everything possible so far. 'Wake up slow' and immerse yourself in the finest our hospitality has to offer. The Privilege Floor is separately best located on the fourth floor of a 5-star property of Borei Angkor Resort & Spa and houses to 19 elegantly decorated rooms and suites with Cambodia's original silk products, assorted handicraft and wooden floor with private balcony overlooking the refreshing view of sunset, tropical garden and swimming pool. ... more   less 

Additional Information about The Privilege Floor @Borei Angkor

Address: National Road 6, Banteay Chas | 4th Floor, Borei Angkor Resort & Spa, Siem Reap 369, Cambodia (Formerly The Privilege Floor)
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: £96 - £312 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Privilege Floor @Borei Angkor 5*
Number of rooms: 19
Reservation Options:
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Hotel Style:
#3 Romantic Hotel in Siem Reap
#4 Family Hotel in Siem Reap
#5 Spa Hotel in Siem Reap
#6 Luxury Hotel in Siem Reap
#24 Business Hotel in Siem Reap
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Questions & Answers

Here's what travellers have asked, with answers from The Privilege Floor @Borei Angkor staff and other travellers.
17 questions
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Questions? Get answers from The Privilege Floor @Borei Angkor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No need for balcony room as it is too hot to use it”
 of 5 bubbles golferteam, 1 Dec 2016 | Read review
“Any room @Privilege floor - ours had a huge swing bed on the balcony where you could see the sunset”
 of 5 bubbles 490mariannew, 30 Nov 2016 | Read review
“Best rooms are on the privilege floor”
 of 5 bubbles more27, 27 Nov 2016 | Read review
“room with the sunset view”
 of 5 bubbles Chrispytang, 25 Nov 2016 | Read review
“Get the privilege floor if available”
 of 5 bubbles LatteLand2, 17 Nov 2016 | Read review
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