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The Privilege Floor @Borei Angkor

Travellers' Choice award winner
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The Privilege Floor @Borei Angkor
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2,019 Reviews from our TripAdvisor Community

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Showing 1,533: English reviews
Buffalo, New York
Reviewed yesterday NEWvia mobile

I haven't met sweeter, more genuine people (the staff) in my entire life. Chose Privildge floor based on TWO separate friend recommendations... rightfully so! You won't regret one second here with, your will be so accommodated to and welcomed "home." So many laughs and great help planning our adventures. We have traveled all over Asia and it is simply the...

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Helpful?
2Thank Annie W
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Annie W, Thank you very much for the positive note on our service. It takes time and efforts to get each team member well trained as to optimize personalized service at the optimal level. Therefore, it is our great pride to see that you enjoyed the encounters with our team. As we are constantly improving our services and facilities...

Siem Reap, Cambodia
Reviewed yesterday NEWvia mobile

We had an incredible time at this hotel. Jenny was so kind and she helped us navigate around Cambodia and allowed my friend and I to feel safe and extremely well taken care of. Alex was so kind and hospitable and we had an amazing time. It was the best!!!

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Helpful?
2Thank marybridge123
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Marybridge123, Thank you for your kind comments you have shared here. We are happy to hear, that you have enjoyed your time with us. Rest ensured that we will do whatever it takes to be appearing on top notch at all times. As we continue to do so, trust that your next visit will make a lot of better...

New York City, New York
Reviewed 2 days ago NEWvia mobile

We stayed at the privilege floor for 3 days. The staff was fantastic. Everything you asked (and thought) was available right away. Chanren was our liaison and she did everything from receive us at the airport, take care of everything and drop us back at the airport The hotel is very luxurious. It is close to the old and night...

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Helpful?
2Thank Vic M
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Vic M, Thank you for taking the time to review us with your compliment here. We are delighted to hear that you enjoyed our facilities and services provided by our staff during your stay, Specially Ms. Chanren. at the same note we will looking into the comment of the room service menu and make an Improvement. We do hope...

Reviewed 2 days ago NEW

Hello.Do you remember a couple from USA? Me ( Thai ) and my partner Mr. J Thank you for everything. We really had great time.Food was good , staffs were great. Thank you Jenny and Mr Joker and all others. We will go back again

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Helpful?
2Thank Sweet M
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Pattaramon n, Thank you for the great review given us here. We can’t describe how happy we are to see your happiness and I believe the staff would be very proud of themselves as they achieve their mission and goal by actually winning over your satisfaction. We do hope you will return back someday and we can’t wait to...

Singapore, Singapore
Reviewed 3 days ago NEWvia mobile

The temples of the Angkor Thom area are a most impressive experience when travelling to Asia. This experience was accompanied by the excellent site and service of the Borei Angkor Hotel. All the staff is extremely friendly and service-orientied. Alex and Py were always there for us in a 24h service and were solving all our requests immediately. The food...

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Helpful?
Thank TheresaCW
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Theresa CW, Thank you for sharing us your excellent review here. Our management and staff are very thankful for the opportunity you have given us to serve you and nothing else could ever make our day better than making our valuable guest truly satisfied. Mr. Alex & Mr. Phy of course he is very proud of what he had...

Reviewed 3 days ago NEWvia mobile

It's all about customer service and having the best experience for the money you paid for the privilege floor. The staffs will make sure you are happy and enjoying at Borei. There was a little hiccup with our tuk tuk driver and the Head of Experience and Staff from the Hospitality desk went out of their way to get it...

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Helpful?
1Thank Crystal M
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Crystal M, Thank you for your compliment given within this review. As we will put more efforts and continue to improve our services and facilities further, we hope that your next experience will be made a big difference if you happen to come back and give us the opportunity to serve you again. Kind regards, Chan Sophea General Manager

Reviewed 4 days ago NEWvia mobile

我和我太太住了在這兒五天。他們的早餐十分好吃而且選擇十分多。令我們都不願意到外面的餐廳吃早餐。他們的地點也不錯,去那裡也十分方便而且不在正市中心沒有塞車的問題。 我們去參加他們的短旅行團,他們用的車子不錯。比Tak Tak 舒服很多很多。如果你們乘搭Tak Tak 就一定要講價同他們會帶你去不你不想去的購物地方。跟他們去可能比較貴但不會有這些問題。我們的行程遇到一些問題但他們也很快幫我們解決。 我會去我朋友推介這酒店如果。 We have a nice 5 days vacation in this hotel. The breakfast is good and staff in there willing to take care what you need. Your money is worth for the price that you paid. The location is also very convenient but it is not in the town centre so we avoid lot...

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Helpful?
2Thank 584frankl
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear 584frankl, How gratifying it is to receive your review here! We are more than happy that you’re willing to share us your endorsement of happiness to other travelers who wish to experience like what you did. We really hope you will return someday and give us the opportunity to serve you again. Kind regards, Chan Sophea General Manager

Reviewed 4 days ago NEW

i travel with my wife around Asia without certain plan but we also have to work a lot on the way (with notebooks). we never ever decided to stay anywhere for so long as here (6 weeks). Borei became our second home with all staff like our family around, with very personal contact and great service. its also very close...

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Helpful?
Thank Tomasz T
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Tomasz T, Let me take this opportunity to thank you for sharing us your review here. We really appreciate that you chose us for your accommodation and we do hope you will come back someday and let us serve you again in your future visit. Kind regards, Chan Sophea General Manager

Ko Phangan
Reviewed 4 days ago NEW

We stayed here almost 6 weeks, got really good deal from hotel. Staff were always super friendly and helpful,, food great. Also facilities like spa, pool, fitness... just everything we need for our long, tranquil vacation in peace and great atmosphere

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Helpful?
Thank Monia S
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Monia S, Thank you very much for all the positive notes given us here. We can’t wait to serve you again in the future if you happen to come back and give us another opportunity. Kind regards, Chan Sophea General Manager

New York City, New York
Reviewed 4 days ago NEWvia mobile

My wife and I are traveling in Cambodia specifically to visit Angkor Wat so we can check that off our bucket list. We love adventure but we're not exactly college students anymore so prefer a bit of comfort and luxury when we travel. We wanted to stay at the best hotel in the area so booked a room at the...

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Helpful?
1Thank rogercpark
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Rogercpark, There are plenty of [hotels/restaurants] in Siem Reap and we really appreciate you chose us. Thank you for trusting our services and we are delighted you enjoyed the facilities at the same time. We look forward to welcoming and serving you again in the future. Kind regards, Chan Sophea General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Here we are again for this year, the world's largest travel site has announced its TripAdvisor Travelers' Choice Awards 2015 to The Privilege Floor as the leading number 1 hotel in Cambodia, number 5 in Asia, and 14 in the World in the Top 25 Hotels for Service. We thank and dedicate this prestige award to all of our guests who have made this a remarkable milestone for us. And we are thankful for having our promise delivered to our guests by each and every one of our staff members who have contributed to make everything possible so far. 'Wake up slow' and immerse yourself in the finest our hospitality has to offer. The Privilege Floor is separately best located on the fourth floor of a 5-star property of Borei Angkor Resort & Spa and houses to 19 elegantly decorated rooms and suites with Cambodia's original silk products, assorted handicraft and wooden floor with private balcony overlooking the refreshing view of sunset, tropical garden and swimming pool. ... more   less 

Additional Information about The Privilege Floor @Borei Angkor

Address: National Road 6, Banteay Chas | 4th Floor, Borei Angkor Resort & Spa, Siem Reap 369, Cambodia (Formerly The Privilege Floor)
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: £95 - £312 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Privilege Floor @Borei Angkor 5*
Number of rooms: 19
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com, Agoda, Cheap Tickets, Asiatravel.com Holdings, Travelocity and Odigeo so you can book your The Privilege Floor @Borei Angkor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Romantic Hotel in Siem Reap
#4 Spa Hotel in Siem Reap
#4 Family Hotel in Siem Reap
#5 Luxury Hotel in Siem Reap
#24 Business Hotel in Siem Reap
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Questions & Answers

Here's what travellers have asked, with answers from The Privilege Floor @Borei Angkor staff and other travellers.
17 questions
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Questions? Get answers from The Privilege Floor @Borei Angkor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor and pool side”
 of 5 bubbles tomaszt370, 5 Dec 2016 | Read review
“No need for balcony room as it is too hot to use it”
 of 5 bubbles golferteam, 1 Dec 2016 | Read review
“Any room @Privilege floor - ours had a huge swing bed on the balcony where you could see the sunset”
 of 5 bubbles 490mariannew, 30 Nov 2016 | Read review
“Best rooms are on the privilege floor”
 of 5 bubbles more27, 27 Nov 2016 | Read review
“room with the sunset view”
 of 5 bubbles Chrispytang, 25 Nov 2016 | Read review
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