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Tom & Jerry Guest House

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Tom & Jerry Guest House
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138 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Reviewed 23 October 2016

Do not book, you will regret it, smell of rodent throughout the hotel, no housekeeping, no facilities, the desk clerk seems to be blur with the prior booking, don't trust the review and don't trust airasia go.

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Helpful?
Thank Ah T
Reviewed 22 September 2016

Nice place, nice room. The food is a little pricey compared to some but we were travelling on a very tight budget so... The staff were lovely and helped us arrange a temple tour and the area the hotel is in may be a little out of town but has a lot to offer.

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Thank KarlAndSassy
Malaysia
Reviewed 29 July 2016

Been to cambodia 3times yearly and never encounter this kind of a very unsafety hotel which our room was opened three times in 2days direct by key when we are sleeping on the bed. Well,one could imagine what are happening when no patrons in the room. I had made a complained since the first time they break in until the...

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Thank Sophea2388
Warsaw, Poland
Reviewed 17 May 2016

Rooms and bathrooms look worse than in the profile pictures and are not so clean. It's an ok place for a budget stay. Ask to check if aircon works. To use wifi we had to sit in the starway. The people at the reception desk were very nice welcoming us BUT VERY RUDE when we were paying. They wanted us...

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Thank SquaNa
Sheffield, United Kingdom
Reviewed 5 April 2016

I stayed here as part of a group tour and of all the hotels we stayed in throughout Cambodia and Vietnam, this is the one that surprised me the most. The staff were friendly and it is in a great location, close to the night market and not too far from Angkor Wat. The rooms were clean, air conditioned (which...

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Thank kellieafoster
Selangor, Malaysia
Reviewed 5 April 2016

Stayed here in Apr 2016. Poor desk service but the manager is good in English so try to get him. It's comfortable. There were NO WATER moments too...however they manage to handle it, but it's kinda tough if that sort in the morning. WIFI ONLY AT THE LOBBY AREA. so..don't expect much it's rather slow too. The place is near...

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Thank dayzeey_daisy
Sevenoaks, United Kingdom
Reviewed 22 March 2016 via mobile

Spacious rooms, aircon and fan, decent food (cheaper food is at the viet cafe opposite) ten minutes walk from the night market or a dollar tuktuk ride (don't let them charge you more!) and friendly hotel affiliated tuktuk drivers who by the end of our stay were giving us amazing mates rates. On the whole nothing to complain about if...

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Thank Sam S
Reviewed 16 March 2016 via mobile

More like mickey mouse. Poor. Desk fan to cool a large room. Tv only fit for playing dvds, shower, sink, and toilets all where broke or blocked! They have air conditioning in the rooms but it's an extra $5 a night to get the remote. Believe me you HAVE to stump up the money. False economy to stay there.

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1Thank Rebecca M
Cardiff, United Kingdom
Reviewed 24 February 2016

Stayed here in Feb 2016 with my boyfriend. We are backpackers and wanted a cheap but decent accommodation. We seen good reviews on Tom & Jerry so gave it a try & we loved it. MASSIVE rooms... 2 large double beds, TV etc. Cleaners every day giving clean towels. Clean bedding etc. There was a few dirty stains on walls...

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Thank Sophie H
Brisbane, Australia
Reviewed 4 February 2016

This place was fine. Good location. Easy to walk to the night markets etc. The room was big and comfortable. Cold Shower which sucked a bit, but not a big deal as it was hot outside. We got there early off the night bus and were let into our room straight away. Even if it hadn't been cleaned. (Which the...

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Helpful?
Thank Carly B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Tom & Jerry guest house is located in Siem Reap, a 5-minute walk from the lively Old Market. It features a restaurant, massage services and rooms with views of the city. Free Wi-Fi in public areas and parking are provided.The non-smoking rooms at Tom & Jerry come with traditional Khmer furnishings. Each is fitted with a cable TV, minibar and private bathroom with shower facilities.Guests can enjoy a relaxing barbecued meal, or spend some quiet time in the library. With a 24-hour front desk, the hotel provides bicycle and car rental services. Ticketing services are available at the tour desk.The restaurant serves a variety of local and Western dishes. Room service is available upon request. ... more   less 

Additional Information about Tom & Jerry Guest House

Address: | #330 Group 11, Ta Pual Village, Svaydonkom Communce, Siem Reap 17252, Cambodia (Formerly Tom & Jerry Hostel)
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: £8 - £12 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Tom & Jerry Guest House 2*
Number of rooms: 15
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Questions & Answers

Here's what travellers have asked, with answers from Tom & Jerry Guest House staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check if aircon works. Wifi doesn't work on top floors. Balcony overlooking the front street was ok to sit at.”
 of 5 bubbles SquaNa, 17 May 2016 | Read review
“No lift so..if your bags are heavy better to get lower floor, Please take room with A/C”
 of 5 bubbles dayzeey_daisy, 4 Apr 2016 | Read review
“Get Aircon”
 of 5 bubbles sophieh428, 24 Feb 2016 | Read review
“We just chose the cheapest room, so we got what we were given!”
 of 5 bubbles 332carlym, 4 Feb 2016 | Read review
“Mine was 4 floors up and internet did not work up their try and get one lower down also the rooms at the front have balconies !”
 of 5 bubbles Jinxycat2013, 8 Mar 2015 | Read review
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