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Raffles Grand Hotel d'Angkor

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1,626 Reviews from our TripAdvisor Community

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Singapore, Singapore
Reviewed 1 week ago

Had a horrible overall experience at the Raffles Siem Reap. The hotel was underwhelming and the rooms were tired and very poorly laid out. For example the TV was placed on a wall at a horrible angle from the bed (there was no couch toy could watch TV from either). The bathroom was also very small for a "suite" grade...

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Helpful?
1Thank Aa170488
Management response:

Dear Aa170488, Warm greeting from Raffles Grand Hotel d'Angkor. Thank you for taking the time to express you concerns regarding your stay with us. It is unfortunate to read about your experience and we are sorry that we have not met your expectations at Raffles Grand Hotel d’Angkor. We have noted your comments regarding your stay with us, including the...

Hertford, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

We had a wonderful stay here for four nights. We were lucky and upgraded to a suite, which was amazing. Large bedroom area with four poster bed, sitting area and two bathrooms, with a terrace overlooking the pool. The swimming pool was huge, which was lovely to relax by after visiting all the temples. The service from all the staff...

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Helpful?
Thank rjhmt
About Hotel's Favourite Review
Management response:

Dear rijhmt, Warm greetings from Raffles Grand Hotel d'Angkor. Thank you for taking the time to share your last experience with us. It has been a great pleasure to having you stay here with us. We are glad to learn that you liked the layout and decor of your room and pool as well as other area of our heritage...

Lisbon, Portugal
Reviewed 2 weeks ago via mobile

If you want a fine ambience in Cambodia, you must have a dinner with apsara dance in Raffles Siem Reap. We had dinner outside of the hotel, on the garden in front of hotel, where they setup a excellent Buffett. It's really worthy the 50usd/person you paid for it. Truly recommended.

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Helpful?
Thank PateLisbon
Management response:

Dear PateLisbon, Warm greetings from Raffles Grand Hotel d’Angkor. Thank you very much for sharing your wonderful Raffles stay experience. We are extremely happy that you had a great stay and you enjoyed the dinner with Apsara dance at our heritage hotel. We will continuously strive to provide a service evoking emotional luxury and we are glad to have maintained...

Menlo Park, California
Reviewed 2 weeks ago

A charming hotel on a wonderfully landscaped grounds. We stayed in a suite on the second floor overlooking the garden. Our room was comfortable and very clean. Wide selections of delicious food. Close to Angkor Wat and other attractions. Attentive service and friendly staff.

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Helpful?
1Thank misenkii
Management response:

Dear Igor B, Warm greetings from Raffles Grand Hotel d’Angkor. Thank you for taking your time writing an excellent review of your stay. We are glad to hear that your recent experience with us was a pleasant stay and you had an amazing time enjoying our facilities, location, food and all services we had to offer. We greatly appreciate your...

Reviewed 2 weeks ago

The hotel was beautiful and we loved the elevator, definitely an antique. The restaurants were good and they even offer a show/dinner which was nice. Highly recommend the breakfast -they can even make a breakfast box for you to enjoy at the temples -with hot coffee and tea also available. The hotel is big and very impressive with a colonial...

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Helpful?
Thank PaulaO5
Management response:

Dear Paula05, Warm greetings from Raffles Grand Hotel d’Angkor. Thank you very much for your review of your recent stay at Raffles. We are delighted to know that you had an exquisite and wonderful stay experience in our historic hotel. And it is also a pleasure to hear that you enjoyed watching the ethereal Apsara and other Cambodian traditional dances...

Dubai, UAE
Reviewed 3 weeks ago via mobile

A lovely hotel with spacious grounds with an enormous swimming pool. Well located for Angkor Wat and other attractions such as FCC and Pub Street. Went to the Elephant bar on a couple of occasions only spoilt by a large group of Chinese guests screeching and shouting until they broke a table. Shame the management didn't stop them waaaaay before...

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Helpful?
Thank cottageDubai_UAE
Management response:

Dear CottageDubai_UAE, Warm greetings from Raffles Grand Hotel d’Angkor. Thank you very much for taking the time sharing your feedback about your stay experience in our storied hotel. Needless to say, we have noted your comment regarding the lack of attention you experienced in mentioned area. Please do accept our sincere apologies for the inconvenience caused. However, we are glad...

Sydney, Australia
Reviewed 3 weeks ago

This hotel and its grounds are very impressive. Our Colonial Suite not so impressive. The floor space in a strange configuration. The bathroom very small. The restaurants were very good. Pool and service also. The spa not so good with a very disappointing facial. I wouldn't recommend this.

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Helpful?
Thank RachaelALoomes
Management response:

Dear RachaelAloomes, Warm greetings from Raffles Grand Hotel d’Angkor. We are sorry to hear that our spa didn’t go as perfect as it should have been. We appreciate your feedback as it is provides the opportunity to maintain our sufficient and professional service standard. Rest assured that your comment regarding our hotel facilities will be reviewed and that we will...

Singapore
Reviewed 3 weeks ago

Located right on the main road in Siem Reap and within walking distance to a lot of other city attractions, this hotel is not so impressive from outside owing to its historical significance but within, it exudes a nice warm feel of colonial grandeur and everything is maintained to reflect that

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Helpful?
Thank elfin27
Management response:

Dear Elfin27, Warm greetings from Raffles Grand Hotel d’Angkor. Thank you very much for spending your valued time sharing your feedback of your stay experience with us. It is absolutely great to hear that you had got memorable experience and enjoyed your stay in our storied hotel, and we trust that you had a wonderful time exploring the temples of...

Stockholm, Sweden
Reviewed 4 weeks ago

The hotel has a definite colonial feel. Unfortunately that makes it feel quite dated. The furnishing in our room featured two large double beds pushed together so that there was only one night stand, not very convenient for anyone sleeping on the other side of the bed! There was also a very large day bed...so while we could certainly find...

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Helpful?
Thank Ogram1
Raffles-RGA, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear Oramg1, Warm greetings from Raffles Grand Hotel d’Angkor. Please accept our sincere apologies for the inconvenience and discomfort which you have experienced during your stay with us. Be assured that we will review your comments in order to further improve our facilities and services. We hope that despite the inconvenience, you still have had an inspiring visit to the...

Phoenix, Arizona
Reviewed 4 weeks ago via mobile

Pleasant stay in a heritage hotel. Very helpful concierge and courteous staff. Room was comfortable, enjoyed the spa and pool. Great breakfast, not so great dinner- all in all a good choice for a 2 night stay.

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Helpful?
Thank lindacat2015
Raffles-RGA, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear lindacat2015, Warm greetings from Raffles Grand Hotel d’Angkor. Thank you very much for sharing your feedback. We are pleased to know that you enjoyed your stay and rest assured that your kind words will be shared with our team. We hope that we would have the opportunity to welcome you back again in the future. From the cultural heart...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Raffles Grand Hotel d'Angkor staff and other travellers.
8 questions
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Tucson
3 months ago

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Questions? Get answers from Raffles Grand Hotel d'Angkor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to face the pool area it is lovely especially I. The evening”
ladyjhf, 23 Mar 2017 | Read review
“Just don't go”
  • This is not a Grand Hotel
  • Our bedroom
  • Not very clean either
Nischicka, 15 Mar 2017 | Read review
“Ask fir a room overlooking the pool to get away from the adjacent road noise.”
rolfsletten, 11 Mar 2017 | Read review
“Rooms overlooking the pool are on the quieter side”
elizabetha355, 5 Mar 2017 | Read review
“Pool view lower levels”
AccentOnTravel, 22 Feb 2017 | Read review
5 of 5