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Royal Empire Hotel

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#109 of 320 Hotels in Siem Reap
Certificate of Excellence
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529 Reviews from our TripAdvisor Community

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Showing 433: English reviews
bargoed
Reviewed 3 weeks ago

Aliitle out from centre but ideally placed for Angkor wat.rooms lovely and room overlooking pool is nice .i feel hotel is more catered for looking after the Chinese and Korean tourists.arrived and only found out extensive building work taken place right next to our rooms no mention when checking in found out when we opened our balcony door saw what...

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Helpful?
Thank dianebaroed
Royal E, Sales & Marketing Team at Royal Empire Hotel, responded to this review

Dear dianebaroed My Warmest greeting from Royal Empire Hotel. We are thank you so much for spending your holiday with our hotel. First of all, we are thank for your rating us as 3 star ranking on hotel trip advisor. We have learned positive and negative comments from your review here. Anyway we would like to say apologize that we...

A TripAdvisor Member
1 review
Reviewed 1 November 2016 via mobile

We had a 3 day stay at the Royal Empire Hotel. I would really recommend the hotel. Nothing was too much trouble for the staff without exception. I would like to say Mr V was especially helpful and helped to make our stay more enjoyable. The only negative comment was that the selection of wines were limited and not the...

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Helpful?
Thank A TripAdvisor Member
Royal E, Sales & Marketing Group at Royal Empire Hotel, responded to this review

Dear Valued Guests, My warmest greeting from Royal Empire Hotel. On behalf of Management, I am thank you so much for voting us as four star ranking with the positive review on hotel trip advisor. We all very pleased to learn that you enjoyed staying with us, as providing best service is our achievement. Please come back to us, we...

New York
Reviewed 22 October 2016

We were booked into this hotel through our tour company. Initially it is impressive for the area, but there was a big BUT. All the room showers were cold when you turned them on and took nearly 20 minutes to get luke warm. We felt that we coild live with that for our 2 night stay. Breakfast was a true...

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3Thank Karen P
Chennai (Madras), India
Reviewed 15 October 2016

We stayed in this hotel for 7 nights in Oct 2016. We got good deal.It was a good experience.We stayed in the first floor with 3 beds.The rooms were big and clean.Mr V, the Relationship manager took care of our request.He interacted on a daily basis.Very nice and dependable person. Breakfast was good with reasonable choice.Basic toiletries ( no body...

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1Thank yessara
Reviewed 5 October 2016 via mobile

Nice hotel made in wood in hotel street. Something wrong in the hotel room, but service is good. Staff Vibal booked free shuttle bus to National Museum and give advice of when to go. Breakfast is also good until 10:00 am.

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Helpful?
Thank Fionasz
Royal E, Sales & Marketing Group at Royal Empire Hotel, responded to this review

Dear Fionasz Warmest greeting from Royal Empire Hotel ! We are appreciated for your consideration to choose our hotel for your accommodation. We also delighted to had given you a great time here and would to say thank you for your review and rating us. Fionasz we do hope to see and waiting for your next holidays here. Best wish...

London, United Kingdom
Reviewed 28 September 2016

We were there for three nights. This hotel could have so great, but what a disappointment. As usual it is the little things that let them down - all due to poor supervision and management. Let's take a few examples: When we arrived there was only one set of towels in the bathroom and no foot mat. It took three...

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Helpful?
Thank rogeandout
Royal E, Manager at Royal Empire Hotel, responded to this review

Dear. rogeandout, My warmest greeting from Royal Empire Hotel. I had read and learn some positive and negative point during staying with us as room and Towel, Food, Poolside, Reception Desk, Bar, Restaurant and flower. But some how, our floor area was cleaning time and sound like our room service were trying to serve you by politely and friendly. Once...

Western Australia, Australia
Reviewed 25 September 2016 via mobile

From initial greeting by Mr Vibol we knew this would be a great hotel. It was recommended by our tour company and we had no problems in a four day stay. Big family room for six of us and good breakfast each day. Staff always smiling and helpful. Mr Vibol was most helpful with all our requests and excellent English.

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Thank reflections14
Royal E, Manager at Royal Empire Hotel, responded to this review

Dear. reflections14 My warmest greeting from Royal Empire Hotel. Thank you so much for voting us as five star ranking with the positive review on hotel trip advisor. We all very pleased to learn that you enjoyed staying with us, as providing best service is our achievement. Please come back to us, we are waiting for your next plan to...

Singapore
Reviewed 14 September 2016 via mobile

I stayed 3 days here and hotel was booked by the local tour company. Rooms are big and spacious, water was hot and plenty of tv channels to choose from. Breakfast was okay, they had the usual fare of breads, eggs, pancakes, noodles, porridge etc. Wifi was abit iffy at some times of the day but acceptable. Hotel caters to...

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Thank Karen L
Royal E, Manager at Royal Empire Hotel, responded to this review

Dear Karen L My warmest greeting from Royal Empire Hotel. Thank you so much for voting us as four star ranking with the positive review on hotel trip advisor. We all very pleased to learn that you enjoyed staying with us, as providing best service is our achievement and have some problem with WIFI, we try our best to fixed...

Vienna, Austria
Reviewed 8 September 2016

We were unfortunately quite disappointed by the Royal Empire hotel. For the whole hotel there is to say that it is no problem, if "western" standards are not reachable here, but then those western standards should not be advertised. The room was quite ok and relatively clean, but as everything in the hotel it looked used and old. The pool...

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Thank Xanra
Royal E, Manager at Royal Empire Hotel, responded to this review

Dear. Xanra, My warmest greeting from Royal Empire Hotel. Thank you so much for voting us as two star ranking with the negative review on hotel trip advisor and we try our best to improvement on what is your commend, Service Standard. We all very pleased to learn that you enjoyed staying with us, as providing best service is our...

New York City, New York
Reviewed 7 September 2016

I was greeted at the door as if arriving at my best friends house by V or Vee (not sure how his name is spelled). With a great smile and a soothing personality he got us comfortable in the lobby. A few minutes later he walked us up to our rooms and wished us a happy stay. We where booked...

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Helpful?
Thank tinkerbellredzn
Royal E, Manager at Royal Empire Hotel, responded to this review

Dear. tinkerbellredzn, My warmest greeting from Royal Empire Hotel. Thank you so much for voting us as five star ranking with the positive review on hotel trip advisor. We all very pleased to learn that you enjoyed staying with us, as providing best service is our achievement. Please come back to us, we are waiting for your next plan to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Built around a stunning landscape with Khmer décor and hospitality, Royal Empire Hotel offers visitors to Siem Reap the ultimate in luxury and services. It features an outdoor salt water pool, a restaurant and bar, and free Wi-Fi access.Fitted with wooden flooring and styled with eclectic Khmer touches, spacious rooms at Royal Empire Hotel are designed to be your home away from home. Each room comes with satellite TV, safety deposit box, complimentary bottled water, tea /coffee making facilities, bathrobes, slippers and a private bathroom with bathtub, show cubicle, bathroom amenities and hair dryer. Guests can enjoy a dip in the outdoor salt water pool, workout in the fitness centre, and indulge in massage and spa treatments while delighting in the splendor of historic and charming Siem Reap Angkor.Emerald Restaurant specializes in both local and international cuisines ranging from Khmer, Chinese, Thai, Asian and Western served in a modern Khmer-styled setting, and offers a sensational view of the pool and landscaped garden through its towering glass walls. Hotel is only 2-minute walk to the Angkor Shopping Arcade night market, 5-minute walk to Cambodian Cultural village, less than 5-minute drive to the Pub Street, and only 10-minute drive away from Siem Reap International Airport. ... more   less 

Additional Information about Royal Empire Hotel

Address: National Road 6 | Airport Road , Phum Krous, Sangkat Svay Dangkum, Siem Reap, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: £38 - £180 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Empire Hotel 3.5*
Number of rooms: 222
Reservation Options:
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Hotel Style:
#31 Family Hotel in Siem Reap
#36 Business Hotel in Siem Reap
#53 Romantic Hotel in Siem Reap
#76 Spa Hotel in Siem Reap
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Questions & Answers

Here's what travellers have asked, with answers from Royal Empire Hotel staff and other travellers.
5 questions
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Questions? Get answers from Royal Empire Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing pool room and to check out if your room is near the new build.”
 of 5 bubbles dianebaroed, 12 Nov 2016 | Read review
“If you have to stay there, have a a room facing the pool”
 of 5 bubbles rogeandout, 28 Sep 2016 | Read review
“Higher floors are good. Pool facing should be the choice”
 of 5 bubbles , 23 Aug 2016 | Read review
“Noise from the pool does not penetrate so a room with a view to the pool and balcony is an excellent choice.”
 of 5 bubbles coopereca, 20 Aug 2016 | Read review
“romantic warm quaint”
 of 5 bubbles lauraag86, 28 Jul 2016 | Read review
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