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Empress Angkor Resort & Spa

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Empress Angkor Resort & Spa
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377 Reviews from our TripAdvisor Community

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Showing 245: English reviews
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Wagga Wagga, Australia
Reviewed 4 days ago NEW

My wife and I are due to conclude our stay at the Empress Angkor Resort & Spa where we are staying for three nights and I found it to be superb. Its close to town, close to the airport, shuttle service is excellent. Staff are super friendly, nothing is too much trouble. They really go out of their way to...

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Thank CAManda_2011
Reviewed 5 days ago NEWvia mobile

The room is nice with balcony face to pool view and great separate bath tub and shower in bathroom. The hotel environment is also good with adult and child swimming pool . Hotel has provided full spa service with steam sauna jacuzzi and Gym as well., breakfast is great... Nice hotel.

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Thank Sreypich C
Reviewed 2 weeks ago

Very comfortable hotel, especially premium rooms. We stayed for three nights and were very satisfied in every aspect. Hotel shuttle picked us at the airport and took as to the airport. Take in consideration that there are many groups that stay in hotel and it is crowded for breakfast.

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Thank Dragomir K
Reviewed 2 weeks ago via mobile

We found our stay at Empress Hotel a true and unique Cambodian experience. From its magnificent Angkor Wat stone carving the whole length of the reception to the giant wooden carving of Apsara dancers adorning the walls. Everything is authentically Cambodian. The hotel is reasonably close to the airport and just a short Tuk Tuk ride from town. The rooms...

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1Thank MILLER B
Sunshine Coast, Australia
Reviewed 3 weeks ago

Elegant spacious appointed rooms with intricate handcrafted wooden furniture-King Bed with high ceilings, large slider balcony, overlooking massive pool with living Orchids amongst tropical landscaping. Genuine greetings 'Hello Madam' from gracious Cambodian Staff dressed in elaborate silk, match the beauty of fresh Lotus flowers! Specialist Rejuvenating Massages in 'Mealea Spa'. Superb Dining experience! Satellite TV, superb lighting, large ensuite, welcome...

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1Thank lyndam612017
Longueuil, Canada
Reviewed 7 January 2017

As it was previously mentioned, WiFi was pretty bad for us as well. Rooms were big and clean however, one shower did not have hot water. My room smelled like smoke A LOT which is a shame because it actually bothered me in my sleep. Food was decent and morning breakfast buffet is "okay". Staff was very friendly, and tried...

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Thank MattD1980
Houston, Texas
Reviewed 28 December 2016 via mobile

We booked this room for one night as we were arriving late and it was near the airport with a free shuttle. We ended up staying for 10 days because it is delightful! Large rooms with every amenity you could want, comfortable beds, beautiful bath, safe, great wifi! Gardens are stunning and the spa...wow! While I am sure it's more...

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1Thank jmkalksne
Sandton
Reviewed 25 December 2016 via mobile

I arrived at this hotel around 9pm Upon arrival the staff did not have my booking that was made. Then eventually checked me into a room that was on a very noisy and smoking floor. I was truly upset as they didn't ask if I want smoking or on smoking. The room I eventually got was full of dust and...

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1Thank LorindaVoges
EComerce M, Manager at Empress Angkor Resort & Spa, responded to this review

Dear LorindaVoges, It’s very rare we do get complains with regards to our services, nevertheless we will take necessary steps to remedy the issues you mentioned. The measure has been taken to upgrade the Internet efficiently and we have already engaged Internet provider to look into this matter. Once again our sincere apologies, and if you decide to come to...

Singapore, Singapore
Reviewed 23 December 2016 via mobile

The hotel is located along the main street. It is within 15 minutes to AngKor Wat and 5 minutes to the airport. The room was spacious and clean. Interior design was traditional and had a balcony overseeing the swimming pool.

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1Thank Maeliu
EComerce M, Manager at Empress Angkor Resort & Spa, responded to this review

Dear Maeliu, Thank you for spending your value time to share your experience during your stay in our resort. We look forward to welcoming you back to our resort in near future. Thank you. David Vann Director of eCommerce

London, United Kingdom
Reviewed 17 December 2016 via mobile

Overall I found the hotel good. The staff are all polite, the fitness centre and spa were impressive and the outdoor pool. The food is very over priced but expected and the breakfast selection was extensive. The wifi wasn't great however and the main downside was that (for me) it was too far from the main town. There is a...

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1Thank chloelewis1983
EComerce M, Manager at Empress Angkor Resort & Spa, responded to this review

Dear Chloelewis1983, Thank you for spending your value time to share your experience during your stay in our resort. Every effort or negative comments from our guest is taken very seriously and the negative issue. You mentioned will be ironed out immediately. We look forward to welcoming you back to our resort in near future. Thank you. David Vann Director...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Planning a trip, anniversary or romantic holiday? Our Hotel offers you a chance to take a step back in time, where life moves at a much slower pace and the atmosphere is one of calm and peace. Relax and enjoy a getaway with each other in Siem Reap, the ancient City of Cambodia and the Angkor Wat Temples the most subdued and magical CityEmpress Angkor Hotel is a luxurious hotel offering 208 lavishly furnished rooms and wide range of facilities such as in-house spa, gym, outdoor swimming pool and Jacuzzi etc.Furthermore, each room is elegantly appointed rooms and suites are complemented by the finest personalities to make this one of Empress Angkor Hotel'best accommodation experiences. Air-Conditioning, bathropes, slippers and full list of in-room features one comes to expect of a true convenient hotel. Our premium floor offer stunning view across the city and tropical landscape view.The in-house restaurants serve a wide selection of Khmer and international dishes. ... more   less 

Additional Information about Empress Angkor Resort & Spa

Address: #888, Across Cambodia Cultural Village, Siem Reap, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: £35 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Empress Angkor Resort & Spa 4.5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Empress Angkor Siem Reap
Hotel Empress Angkor
Hotel Style:
#74 Family Hotel in Siem Reap
#85 Luxury Hotel in Siem Reap
#99 Spa Hotel in Siem Reap
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Questions & Answers

Here's what travellers have asked, with answers from Empress Angkor Resort & Spa staff and other travellers.
5 questions
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Winnipeg Canada
Winnipeg Canada

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Questions? Get answers from Empress Angkor Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms towards the rear of the property are the quieter ones, overlooking the pool.”
 of 5 bubbles CAManda_2011, 23 Feb 2017 | Read review
“3 or 4 levels up with balcony, views of pool, lovely quiet”
 of 5 bubbles lyndam612017, 4 Feb 2017 | Read review
“Try and see if there are any refurbished rooms”
 of 5 bubbles 277julianp, 1 Nov 2016 | Read review
“Pool view with balcony is great.”
 of 5 bubbles Happywanderer5263, 13 Sep 2016 | Read review
“best views, quiet floors, best services.”
 of 5 bubbles LymengLM, 17 May 2016 | Read review
5 of 5