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Downtown Siem Reap Hostel

Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Downtown Siem Reap Hostel
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336 Reviews from our TripAdvisor Community

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Showing 302: English reviews
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Berkshire, United Kingdom
Reviewed 1 week ago via mobile

I really recommend this hostel we originally booked one night after the stress of getting through the border from Thailand. Once getting our room we was welcomed by a British man who was great and had a laugh with us at the bar :) the drinks are also really cheap and you can get a draft beer for 75 cents...

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Helpful?
Thank Oliver W
London, United Kingdom
Reviewed 4 weeks ago

Lots of issues such as a leaky sink & broken locks which staff did not want to fix, telling us 'it was Cambodia'. Later, when we stayed at Mad Monkeys hostel in Phnom Penh we realised this was just an excuse as they managed their hostel very well - clean, safe, friendly, fun & good value! The whole point of...

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Thank shreeya11
Hamburg, Germany
Reviewed 17 April 2017 via mobile

We stayed for 2 nights at the downtown hostel. Sadly one of the receptionists english was awful. We wanted to rent a bike to visit angkor but he didn't understand, even when we pointed out on the bikes that are standing in front of the hostel. In the end we rented them at a different shop. Further we had a...

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Thank Maike M
Reviewed 29 March 2017 via mobile

We stayed in 14 bed dorm and we slept at that place better than anywhere else!!! We booked for 1 night and stayed for a week. The "travellers staff" is lovely and helpful. (the local fellow is a bit grumpy and he usually comes in the room around 9am searching for people who check out and wake everybody up -...

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Thank Lenka Š
Long Beach, California
Reviewed 2 March 2017 via mobile

Been traveling Asia for 2 months and this is the only place I am writing a negative review on. Worst value for my money & customer service of my entire journey! Cons- 1)A bunch of unprofessional twenty something year olds (English I believe) running the reception, bar and restaurant. Ex) We asked for more toilet paper and the guy made...

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Thank amberCA
Dublin, Ireland
Reviewed 22 February 2017 via mobile

Staff were so great the bar men/bar maids were absolutely lovely . The manager was aggressive and extremely fake which was the only downfall of the hostel. But apart from that nice place to stay if your on a budget stay in Siem Riep . Thanks guys 😘

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Thank katieireland17
Oxford, United Kingdom
Reviewed 12 February 2017 via mobile

This hostel was a really good place for us to get all the info we needed on the buses we had to book - the staff were lovely and always willing to help and though the beds were typical hostel beds and the air con in our room broke on the second night we stayed, the atmosphere at this hostel...

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Thank Beth H
New York City, New York
Reviewed 8 February 2017

Pretty disappointed with my experience here this week. I stayed here two years ago and loved the vibe of the people and the hostel altogether so I was pretty excited to come back. Booked a double room for 3 nights, ended up staying 1. Their website states that the rooms have A/C but when you arrive after booking a certain...

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Thank lupope
Newcastle, Australia
Reviewed 1 February 2017 via mobile

We paid for an air conditioned room and the air con was broken, apparently had been for several days, offered no discount. One of my friend's bed frame was broken, and one friend had a wet mattress. Mosquitoes in all rooms. Management seemed unorganised and charged extra on our tab, which we had to cross off at the end. Only...

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2Thank katiefalky
London
Reviewed 26 January 2017 via mobile

We stayed in this hostel for one night as our preferred place was full for our third night in SR. The private room was clean and had a small ensuite but the decor was a little tired and the aircon didn't work as well as we might have liked. The bar area was a cool place to hang out, with...

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Helpful?
Thank Hsmith689

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Clean rooms, secure property, reliable and trustworthy service- that is our guarantee. Downtown Siem Reap Hostel is a hostel with high standards, but with Backpacker and Flashpacker prices. Staffed by a mix of Western and Khmer staff, our success is driven by and primarily due only to the sheer dedication of the Khmer staff employed here. They speak excellent English, serve with a smile, and are here to make your stay as comfortable as possible. British owned and managed, and established in February 2011, Downtown Siem Reap Hostel has become one of the most popular hostels in Siem Reap, and now with a newly built swimming pool, bamboo gardens, and extra rooms, we are able to accommodate and serve 70 guests per night. Our kitchen is open from 7.00am serving a mixture of food from a cheap Backpacker Menu with all eats under $2.50, through Thai and Khmer food and Western favourites - something for all budgets. Our breakfasts have always been a big hit, with set-breakfasts including tea/coffee and juice from $2.50. Our accommodation includes 6 and 8 bed AC dorms, 4 person AC dorms with ensuite bathrooms, fan and AC ensuite twin and ensuite double rooms and a recently completed dorm boasting 2 ensuite bathrooms and floor to ceiling privacy glass walls. Please be aware that there will be a 10% Vat on your final bill. ... more   less 

Additional Information about Downtown Siem Reap Hostel

Address: #0396 Wat Damnak, Siem Reap, Cambodia (Formerly WatsUp)
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: £8 - £11 (Based on Average Rates for a Standard Room)
Number of rooms: 16
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Questions & Answers

Here's what travellers have asked, with answers from Downtown Siem Reap Hostel staff and other travellers.
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Questions? Get answers from Downtown Siem Reap Hostel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most noise quiets down 11 pm :-)”
ragnhildl2017, 2 Jan 2017 | Read review
“private....... always :)”
Q2945GWstevep, 3 Nov 2016 | Read review
“Dorms have good air con !”
sarahr746, 11 Oct 2016 | Read review
“All private rooms were good.”
hockchicnz, 23 Jun 2016 | Read review
“Both dormrooms and private rooms are great places to stay.”
Fichman, 21 Jun 2016 | Read review
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