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Aurelio Apart Hotel

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Aurelio Apart Hotel
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50 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Auckland Region, New Zealand
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 March 2013

I was in town for a friend's wedding and stayed for three nights. I booked online as the rates were reasonable, however when I went to pay, they charged me an extra US$50 and the hotel manager refused to honour the price I had reserved the room at. Had I known at the time, I would not have stayed at the hotel as there were others which were just as nice but cheaper.
Unfortunately this ruined my stay as the desk girls when I arrived were super lovely and helpful, the facilities were good, and the hotel was clean.
The
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1 Thank NaomiM452
Taupo, New Zealand
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 January 2012

We were due in town for my son's wedding. He booked a large apartment for us all, in person, around September. What he viewed was great! He returned during December to check all was well. He was told at this point that some refurbishment was due & we would be given two rooms of equal standard. However, when we turned up on Christmas day after travelling for many hours from New Zealand, the rooms we were shown were musty & neither up to the standard of those on the website nor the ones my son had thought he had booked for us. The staff were uninterested & unwilling to try to meet the accommodation standard we had checked before.
On the basis of the service we received we decided not to stay here.
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4 Thank Cigar0

9 photos of this hotel

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Babysitting

Additional Information about Aurelio Apart Hotel

Address: Salas 135, Concepcion, Chile
Region: Chile > Biobio Region > Concepcion
Price Range: £78 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aurelio Apart Hotel 3.5*
Number of rooms: 19
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms in the refurbished part & check before you pay anything that you have been given something that matches the website photos”
 of 5 bubbles Cigar0, 2 Jan 2012 | Read review
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