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Hotel Costaustralis

Traveller (389)
Room & Suite (119)
Dining (24)
Certificate of Excellence
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star accommodation
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Reviews (740)
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Traveller rating
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109
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65
109
35
7
15
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All reviews waterfront room torres del paine tour group nice hotel stayed one night wonderful view the main square in town public areas comfortable beds hotel restaurant lake and mountains breakfast buffet great room free wifi the ground floor sitting area
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1 - 5 of 231 reviews
Reviewed yesterday

We stayed as part of a tour group, sadly only for one night. When our tour bus pulled up I though.....oh no, what have we come to ? There was a lot of work on the promenade , it was all boarded up, so looks...More

Date of stay: December 2018
Thank SUNTAN47
Reviewed 4 days ago

The room and bathroom appeared to be very clean. However, the bathroom had a terrible moldy or mildew smell. I couldn't see any mold or mildew, but the smell was over powering. Dinner and breakfast at the hotel were excellent. Others travelling in the group...More

Date of stay: December 2018
Thank avertie
Response from Gema E, Manager at Hotel CostaustralisResponded 3 days ago

Dear Guest: Thank you very much for leaving your comments. Sometimes and product of the same waterfront that is in front, is that it proves that this smell is not so pleasant. We sincerely apologize for this. All the best. Gema Estrada.

Reviewed 1 week ago via mobile

Interior design is very contemporary, spacious and comfortable. Staff very helpful and friendly. Public work taking place on promenade but when finished views across water to Andes will be unrestricted.

Date of stay: January 2019
Thank lindaanncox
Response from Gema E, Gerente at Hotel CostaustralisResponded 5 days ago

Dear Quest: Thank you for all your comments about our hotel, services and staff. It is appreciated. All the best. Gema Estrada.

Reviewed 1 week ago via mobile

After checking in to the hotel we thought the staff to be friendly and helpful the staff in the restaurant was not at all not one smiled that first night we did get lucky the second night we were served by a local girl very...More

Date of stay: January 2019
Thank Rsaint15
Response from Gema E, Manager at Hotel CostaustralisResponded 1 week ago

Dear guest: Thank you very much for writing us and leave your comments. Indeed his things must have been moved to another room as his reservation was IN 5 OUT 8 and another reservation IN 9 OUT 10 January. They never had a reservation for...More

Reviewed 2 weeks ago via mobile

The hotel was offered as part of a agency booking I made for a Chile and Argentina holiday. I check the website and I think trip advisor when booking in mid 18 and it looked ok. On arrival, the photos of the hotel online have...More

Date of stay: January 2019
1  Thank GCarnaffan
Response from Gema E, Gerente at Hotel CostaustralisResponded 1 week ago

Dear Mr.Carnaffan: Thank you very much for writing us and telling us about your experience at our hotel. Your travel agency in Argentina booked us an Singlel room, which is why we assigned a twin room, since other rooms requested as double ( 1 bed...More

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About
Description
Facing the fjord of Last Hope, Hotel Costaustralis stands out for its traditional building land marking the entrance of the city of Puerto Natales. Inside, it houses the history and traditions of the area with its More warm, personalized service along with its sober and elegant decor accented by the great presence of local pieces. Hotel Costaustralis boasts 110 comfortable rooms designed to provide total relaxation. They face an incredible sea view with the Patagonian Mountain in the background as well as first class facilities like full set of pillows, standalone desktop, LCD TV, bathroom full equipped and free wifi. The Hotel also offers a high-level food service. The kitchen abounds with typical food of the region, where you can taste the delicious Magellan Crab in his restaurant or a typical Calafate Sour at the bar. The Hotel CostAustralis' experience lets you live the Patagonia from its roots. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Room Service
Free Parking
Bar/Lounge
Breakfast included
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair access
Pool
Beachfront
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
110
Price range
US$124 - US$265 (Based on Average Rates for a Standard Room)
Also Known As
Costa Australis Puerto Natales
,
Hotel Costaustralis Puerto Natales, Chile - Aisen Region
Location
Chile > Magallanes Region > Puerto Natales
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
110
Price range
US$124 - US$265 (Based on Average Rates for a Standard Room)
Also Known As
Costa Australis Puerto Natales
,
Hotel Costaustralis Puerto Natales, Chile - Aisen Region
Location
Chile > Magallanes Region > Puerto Natales
Photos
Traveller (389)
Room & Suite (119)
Dining (24)
Pool & Beach (4)
Family and Play Areas (9)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
Chrisw123
4 November 2018|
AnswerShow all 2 answers
Response from Gema E | Property representative |
Dear Guest: We are in Puerto Natales city, not in National Park sector. We have facilitiy with laundry. Best Regards. Gema Estrada.
0
Votes
mcs500
26 September 2018|
Answer
Response from baldassaredesimone | Reviewed this property |
Hi, I was there for business and I don’t know if they provide vegan food and excursion. Regards
0
Votes
Google Translation
chy606
24 October 2017|
Answer
Response from MaggieAu | Reviewed this property |
so sorry I was picked up all the time , but only small place. suggest you email the hotel and ask
0
Votes
Room Tips
"Ask for a room looking across the strait"
455gillp
5 weeks ago
Read review
"Rooms at the front have the view."
giclee_10
14 Dec 2018
Read review
"Make sure your room is at the front, unless the noise from the road bothers you"
444alana
13 Nov 2018
Read review
"Rooms all very comfortable"
davidcI8078LF
4 Mar 2018
Read review
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