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The Westin Hefei Baohe

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#4 of 924 Hotels in Hefei
Certificate of Excellence
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The Westin Hefei Baohe
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119 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Reviewed 28 July 2016

I stayed several nights on business in this hotel and my experience was very good. The lobby was large and impressive and I was able to find a place to sit and wait and also have a small meeting. It is modern with just the right amount of Chinese decoration. The restaurants are very good and the buffet at breakfast...

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Helpful?
Thank Neal K
Westin H, Manager at The Westin Hefei Baohe, responded to this review

"Dear Guest, Thank you for staying with us and spending the time to share your comments on the website. We are more than happy to provide our valuable customers like you with our high quality and customized services, and to continually assist in your renewing experience. Thank you again for choosing The Westin Hefei Baohe and we look forward to...

Orange, Australia
Reviewed 27 July 2016 via mobile

If you are ever in this part of the world this is a great place to stay. It has a great range of restaurants, adequate gym and a pleasant bar. Across the road is the Wanda plaza shopping centre with a large range of restaurants and on the other side a local park. Rooms facing the street on the lower...

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Helpful?
Thank rhmob
Westin H, Manager at The Westin Hefei Baohe, responded to this review

"Dear Guest, Thank you for staying with us and spending the time to share your valuable comments. We were delighted to receive such positive feedback from you.We appreciate you like our brunch and look forward to welcoming you back very soon."

Hong Kong, China
Reviewed 8 July 2016

Everything was nice : the hotel was new, the staff was nice and the breakfast was good. The only thing that appears is the check out process seems to be a little long. Staff needs to get more experience. Room was clean and tidy although I would like a blower.

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Helpful?
Thank aysmak
Westin H, Manager at The Westin Hefei Baohe, responded to this review

Dear Aysmak, Thank you for spending the time to write so many valuable comments with us. Firstly I would like to take this opportunity to thank for your high evaluation towards our associates and service, and this will give us great support and motivation. we appreciate your feedback concerning our FO services, we will improve the staff skills. Let me...

Taipei, Taiwan
Reviewed 17 April 2016

My room was on the 8th floor, and the traffic noise from the street is unbearable. So-so breakfast, slow WiFi. One thing I like about this hotel is that there is a mall across the street, which has Starbucks, restaurants, and a Wal Mart.

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Helpful?
Thank BrianChiu
Westin H, Manager at The Westin Hefei Baohe, responded to this review

Dear Guest, Thank you for spending the time to write so many valuable comments with us. Our hotel is located in the downtown Hefei. It is near the mall across the street. It is very convenient for the guest. In the meantime, we will also learn and improve from the weaknesses you point out. Last, hope you enjoy a wonderful...

Oxford, United Kingdom
Reviewed 9 April 2016 via mobile

I try to stay here every time when I am in Hefei. Sarah and the executive floor team is absolutely superb. Always allocate my favourite suite, preferred fruits, freshly squeezed juice. Couldn't ask for more. Also Betty and the new manager(sorry forgot your name) at the Chinese restaurant on the second floor(British first) are great! We do enjoy our dining...

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Helpful?
Thank ECEJon
Westin H, Manager at The Westin Hefei Baohe, responded to this review

Dear guest, Thank you for staying with us and spending the time to share your comments on the website. We are more than happy to provide our valuable customers like you with our high quality and customized services, and to continually assist in your renewing experience. Thank you again for choosing The Westin Hefei Baohe and we look forward to...

Amsterdam, The Netherlands
Reviewed 10 March 2016

I have to say that usually I’m picky with the hotels I choose, I think that everyone wants the best service with the facilities that match. This one was an altogether winner. Pros: - Spacious rooms, with the heavenly bed that I love. - Great gym area with cardio and free weights - I never use the spas, but this...

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Helpful?
Thank Sobejanov
Westin H, Manager at The Westin Hefei Baohe, responded to this review

Dear Sobejanov, Thank you for staying with us and spending the time to share lots of your valuable comments.We feel honored to received such postive feedback from you, especially made some bullet points, hope you enjoyed a wonderful journey here! In the meantime, thanks for your suggestion on our site taxis service, actually we offer the room package with limo...

Somma Lombardo, Italy
Reviewed 28 February 2016

I stayed last week at westin hotel and experience was very very good. Food is marvellous, personnel is very charming and efficent, room are very good, always super clean and super perfect: chapeau!! I will for sure return here

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Thank MassimoGrazia
Westin H, General Manager at The Westin Hefei Baohe, responded to this review

Dear Massimo Grazia, Thank you for staying with us and spending the time to share lots of valuable comments. We feel honored to received such positive feedback from you, like you mentioned about our room, food and service, We will share these comments with our colleagues for their great work. we hope you enjoyed a wonderful journey here, and look...

Hong Kong, China
Reviewed 18 September 2015 via mobile

I went there for business purpose and stayed for a night! I am not sure if its location is convenient because my client drove me there. But the hotel room was clean and tidy, giving me a comfortable sleep environment. The wifi was strong enough for me to finish all business work!

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Helpful?
Thank keirac21
Westin H, General Manager at The Westin Hefei Baohe, responded to this review

Dear keirac21, Thank you very much for staying with us and spending the time to share your valuable comments. I was delighted to receive such positive feedback and hope you had a good trip to Hefei. Great to hear your wifi connection was without interruption. We have recently upgraded our broadband width to give the guest a trouble free experience....

Reviewed 15 August 2015

Overall it´s a very good hotel. Staff were very willing to satisfy all demands and payed attention to detail. The only 'but' would be the English level, wich is not very good among most front line staff. Accomodations are good but I suggest requesting a room facing the river at the back if you want to get a good night...

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Helpful?
Thank Angao
Westin H, General Manager at The Westin Hefei Baohe, responded to this review

Dear Angao, Thank you for taking your time to provide your feedback following your stay with us. I’m delighted to read that our team were willing and able to satisfy your demands especially focusing on the attention to detail. I will be passing on your positive comments to them. I do appreciate your comments on English language skills with reference...

Bangkok, Thailand
Reviewed 28 July 2015

This hotel is centrally located. Opposite the hotel is wanda mall, so there are plenty of food and restaurants over there. Our main purpose is to visit Lord Bao grave, which is just 15 minutes walk from the hotel. The hotel is modern, clean and good service. The room is spacious. The bed is really comfortable. The internet is also...

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Helpful?
Thank Muliadi B
Westin H, General Manager at The Westin Hefei Baohe, responded to this review

Dear Muliadi B, Thank you very much for your very positive comments. I am pleased to read that you enjoyed your stay and also the convenience of our location to visit BaoHe Park and the Tomb of Lord Bao. Great to hear about The Heavenly Bed, this is a key signature of the brand and delighted you had a comfortable...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Ideal for both business and leisure travelers, we are located in Hefei’s business district, and a short distance from government offices, the Hefei train station, and tourist attractions such as Baohe Park, Walking Street, and shopping malls.Our 310 guest rooms and suites are designed to evoke a better you. Sink into an oasis of comfort with our signature Westin Heavenly Bed®, revive your senses in the rainforest shower, and discover elevated productivity with High Speed Internet Access.Connect with colleagues in the Lobby Lounge, or enliven your taste buds with the regional and international flavors of our five dining venues. The WestinWORKOUT® Gym and The SPA at The Westin Hefei Baohe keep mind and body in balance during your stay. ... more   less 

Additional Information about The Westin Hefei Baohe

Address: No.150 Ma'anshan Road, Hefei 230061, China
Region: China > Anhui > Hefei
Price Range: £82 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Hefei Baohe 4.5*
Number of rooms: 310
Reservation Options:
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Hotel Style:
#4 Luxury Hotel in Hefei
#4 Business Hotel in Hefei
#5 Best Value Hotel in Hefei
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Hefei Baohe staff and other travellers.
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Questions? Get answers from The Westin Hefei Baohe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chose I high floor facing north or west to get views of Baohe Park and the river”
 of 5 bubbles 997nealk, 28 Jul 2016 | Read review
“Room view is soso so do not make a special request.”
 of 5 bubbles aysmak, 8 Jul 2016 | Read review
“Ask for a room facing the river at the back, not the road if you want to get a good night sleep.”
 of 5 bubbles Angao, 15 Aug 2015 | Read review
“If upon check-in, you do not find your accommodations up to par, then start a dialog with the Front Desk (save yourself time, and ask for the Mgr. right off from the beginning) Manager. Continue your dialog until they understand why you are not please. Remember to be NICE, a smile will always get you further than a tantrum.”
 of 5 bubbles RGGCLG, 27 Jun 2015 | Read review
“Avoid rooms facing the mall, very noisy street”
 of 5 bubbles samandjet, 3 Jun 2015 | Read review
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